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Government · head to head

CentralSquare Asset Management vs DocuWare

CentralSquare Asset Management logo

CentralSquare Asset Management

Government

Public sector enterprise asset management, sold for years as Lucity

From
On request
Rated
-
Full reviewWebsite
DocuWare logo

DocuWare

Government

Document Management and Workflow Automation

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: CentralSquare Asset Management the Lucity name is now only a suffix on a CentralSquare product, so long-standing customers should confirm which capabilities carry forward under the current release rather than assuming continuity from the Lucity they know.; DocuWare complex setup requiring significant IT effort before full functionality is achieved
  • They diverge on capability: CentralSquare Asset Management covers Esri ArcGIS integration, DocuWare covers Document Storage.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which CentralSquare Asset Management and DocuWare actually diverge.

Attributes where CentralSquare Asset Management and DocuWare differ
AttributeCentralSquare Asset ManagementDocuWare
Pricing modelquoteUnknown
PlatformsWeb, iOS, Android, Cloud, On-premiseWeb, iOS, Android
FoundedUnknown1988

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Government).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CentralSquare Asset Management

  • Esri ArcGIS integration
  • Public works asset breadth
  • Citizen request intake
  • Condition assessment
  • Inspections
  • Suite integration

Only in DocuWare

  • Document Storage
  • Intelligent Indexing
  • Workflow Automation
  • Mobile Access
  • Electronic Signatures
  • Microsoft 365
  • SAP
  • QuickBooks

What people use each for

The jobs each tool is most often brought in to do.

CentralSquare Asset Management

  • A city consolidating streets, water, parks and facilities maintenance into one asset register instead of four departmental spreadsheetsnot DocuWare
  • A county needing auditable stormwater and backflow inspection records for a regulatory programmenot DocuWare
  • A public works department wanting citizen-reported potholes and blocked drains to become work orders without manual re-keyingnot DocuWare
  • A municipality already running CentralSquare finance that wants asset and work costs to land in the general ledger without an integration projectnot DocuWare

DocuWare

  • Citizen Servicesnot CentralSquare Asset Management
  • Records Managementnot CentralSquare Asset Management
  • Public Safetynot CentralSquare Asset Management
  • Civic Engagementnot CentralSquare Asset Management

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CentralSquare Asset Management

  • The Lucity name is now only a suffix on a CentralSquare product, so long-standing customers should confirm which capabilities carry forward under the current release rather than assuming continuity from the Lucity they know.
  • CentralSquare is private-equity owned and grew by acquisition, so asset management competes for development attention against public safety and finance products with larger revenue, and its roadmap is not independently controlled.
  • Pricing is unpublished and quoted per municipality, and asset management is often presented alongside other suite modules, so a department must work to get a clean, unbundled number it can defend at council.
  • Esri ArcGIS is effectively a prerequisite for the spatial capability that makes the product worth buying, and that licence is a separate cost the software quote will not include.
  • It is North America focused, aligned to United States municipal practice, funding structures and regulatory programmes, which limits its fit for local authorities elsewhere.

DocuWare

  • Complex setup requiring significant IT effort before full functionality is achieved
  • Limited user interface customization restricting tailored workflows and branding
  • Performance slowdowns when processing large document volumes or handling many simultaneous users
  • Search requires exact matches and is case-sensitive, limiting usability
  • Limited offline access with mobile app offering reduced functionality
  • Integration challenges with major ERP platforms
  • Steep initial investment, particularly for migrating older systems

Pricing, plan by plan

CentralSquare Asset Management

On request
  • CentralSquare Asset Management$undefined/year
    • Subscription or on-premise licensing, quoted per municipality
    • Priced on population, module selection and user counts
    • Esri ArcGIS licensing purchased separately

DocuWare

On request

No published plan breakdown. See the DocuWare review.

Which should you pick?

Choose CentralSquare Asset Management if

  • You need esri arcgis integration.
  • You work on Web, iOS, Android, Cloud, On-premise.
  • You also want public works asset breadth.
CentralSquare Asset Management review

Choose DocuWare if

  • You need document storage.
  • You work on Web, iOS, Android.
  • You also want intelligent indexing.
DocuWare review

Questions people ask

Is CentralSquare Asset Management or DocuWare better?
Neither clearly leads. CentralSquare Asset Management starts at On request and DocuWare at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CentralSquare Asset Management or DocuWare?
CentralSquare Asset Management starts at On request and DocuWare at On request.
Does CentralSquare Asset Management or DocuWare run on more platforms?
CentralSquare Asset Management runs on Web, iOS, Android, Cloud, On-premise. DocuWare runs on Web, iOS, Android.
What is CentralSquare Asset Management best used for?
CentralSquare Asset Management is most often used for a city consolidating streets, water, parks and facilities maintenance into one asset register instead of four departmental spreadsheets, a county needing auditable stormwater and backflow inspection records for a regulatory programme, a public works department wanting citizen-reported potholes and blocked drains to become work orders without manual re-keying, a municipality already running centralsquare finance that wants asset and work costs to land in the general ledger without an integration project. Of those, a city consolidating streets, water, parks and facilities maintenance into one asset register instead of four departmental spreadsheets and a county needing auditable stormwater and backflow inspection records for a regulatory programme are not what DocuWare is typically brought in for.
What can CentralSquare Asset Management do that DocuWare cannot?
CentralSquare Asset Management covers Esri ArcGIS integration, Public works asset breadth, Citizen request intake, Condition assessment. DocuWare covers Document Storage, Intelligent Indexing, Workflow Automation, Mobile Access.

Answered from the vendors’ own pages

CentralSquare Asset Management: Can I still buy Lucity?

Not under that name alone. It is sold as CentralSquare Asset Management powered by Lucity, and quotes and contracts will use the CentralSquare name.

DocuWare: Is DocuWare available as cloud or on-premises?

DocuWare is available as both a cloud-based SaaS solution and as an on-premises deployment option.

Source
CentralSquare Asset Management: Do I need Esri?

In practice yes. The spatial asset handling that distinguishes the product depends on ArcGIS, licensed separately from Esri.

DocuWare: What platforms does DocuWare support?

DocuWare is available as a web-based platform accessible via browser, with mobile apps available on iOS and Android.

Source
CentralSquare Asset Management: Is it cloud only?

No. Both hosted subscription and on-premise deployment are available, which matters for municipalities with data residency or network policy constraints.

DocuWare: Does DocuWare offer offline access?

DocuWare has limited offline access capabilities. The mobile app offers fewer features compared to the desktop version.

Source
CentralSquare Asset Management: Is pricing published?

No. It is quoted per municipality based on population, modules and users, usually through a public procurement process.

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