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Government · head to head

Citizen vs Microsoft Intune

Citizen logo

Citizen

Government

Real-time Safety Alerts

From
Free
Free plan
Yes
Full reviewWebsite
Microsoft Intune logo

Microsoft Intune

Cybersecurity

Manage and protect cloud-connected endpoints across device platforms, apps and operating systems

From
$8/month
Free plan
No
Full reviewWebsite

The short version

  • Only Citizen has a free tier, so it costs nothing to try first.
  • Each has a real cost: Citizen no premium or paid features mentioned; Microsoft Intune individual add-ons at $2-5/user/month can become expensive when deploying multiple modules
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Citizen and Microsoft Intune actually diverge.

Attributes where Citizen and Microsoft Intune differ
AttributeCitizenMicrosoft Intune
Starting priceFree$8/month
Pricing modelfreemiumsubscription
Free tierYesNo
PlatformsIos, AndroidWeb
CategoryGovernmentCybersecurity
Founded2016Unknown

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Citizen

  • Real-time Alerts
  • 911 Monitoring
  • Live Video
  • Safety Map
  • Personal Safety
  • Emergency Services
  • Social Media
  • Location Services

Only in Microsoft Intune

Nothing recorded that Citizen does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Citizen

  • Citizen Servicesnot Microsoft Intune
  • Records Managementnot Microsoft Intune
  • Public Safetynot Microsoft Intune
  • Civic Engagementnot Microsoft Intune

Microsoft Intune

  • Mobile device and endpoint managementnot Citizen
  • Enterprise device compliancenot Citizen
  • Privilege access managementnot Citizen
  • Remote device supportnot Citizen

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Citizen

  • No premium or paid features mentioned
  • App is completely free with no monetization model disclosed
  • No in-app purchases or premium tier mentioned
  • Subscription or paid features may exist but not disclosed

Microsoft Intune

  • Individual add-ons at $2-5/user/month can become expensive when deploying multiple modules
  • Full Intune Suite at $10/user/month becomes better value when deploying two or more modules

Pricing, plan by plan

Citizen

Free
  • BasicFree
    • Real-time Alerts
    • Incident Feed
    • Safety Map

Microsoft Intune

$8/month
  • Microsoft Intune Plan 1$8/month
    • Device management
    • Mobile device management
    • Basic compliance policies
  • Intune Suite (Full)$10/month
    • Endpoint Privilege Management
    • Enterprise Application Management
    • Advanced Analytics
  • Intune Suite Add-on: Remote Help$2/month
    • Remote device support
  • Intune Suite Add-on: Endpoint Privilege Management$2/month
    • Privilege access control

Which should you pick?

Choose Citizen if

  • You need real-time alerts.
  • You want to start without paying.
  • You work on Ios, Android.
  • You also want 911 monitoring.
Citizen review

Choose Microsoft Intune if

Nothing in the data separates Microsoft Intune from Citizen on the points above - pick on price and on how each one feels to use.

Microsoft Intune review

Questions people ask

Is Citizen or Microsoft Intune better?
Neither clearly leads. Citizen starts at Free and Microsoft Intune at $8/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Citizen or Microsoft Intune?
Citizen has a free tier; the other does not. Paid plans start at Free for Citizen and $8/month for Microsoft Intune.
Does Citizen or Microsoft Intune run on more platforms?
Citizen runs on Ios, Android. Microsoft Intune runs on Web.
Can I use Citizen for free?
Yes. Citizen has a free tier, so you can try it without paying. Microsoft Intune starts at $8/month.
What is Citizen best used for?
Citizen is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what Microsoft Intune is typically brought in for.
What can Citizen do that Microsoft Intune cannot?
Citizen covers Real-time Alerts, 911 Monitoring, Live Video, Safety Map.

Answered from the vendors’ own pages

Citizen: How much does Citizen cost?

Citizen is available as a free app download for iOS and Android. The app includes core safety and alert features at no cost.

Source
Microsoft Intune: How much does Microsoft Intune cost?

Microsoft Intune Plan 1 costs $8/user/month for basic device management. The full Intune Suite costs $10/user/month including endpoint privilege management, enterprise application management, advanced analytics, remote help, Intune Plan 2, and Microsoft Cloud PKI.

Source
Citizen: Are there paid features or premium subscriptions in Citizen?

Citizen's website does not mention paid features, premium subscriptions, or in-app purchases. All advertised features appear to be included in the free app.

Source
Microsoft Intune: What add-ons are available for Microsoft Intune?

Individual Intune Suite add-ons range from $2-5/user/month and include Endpoint Privilege Management, Enterprise Application Management, Advanced Analytics, Remote Help, Intune Plan 2, and Microsoft Cloud PKI. Microsoft recommends the full Intune Suite at $10/user/month when deploying two or more modules for better value.

Source
Microsoft Intune: Is Intune included in Microsoft 365 E5?

Starting in CY26 Q3, Intune Suite capabilities are included with Microsoft 365 E5 and E7 subscriptions, with select capabilities also in Microsoft 365 E3. These bundled versions do not have separate additional pricing.

Source
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