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Government · head to head

CivicPlus Asset Management vs DocuWare

CivicPlus Asset Management logo

CivicPlus Asset Management

Government

Local government asset and work order software, the former Beehive Industries platform

From
On request
Rated
-
Full reviewWebsite
DocuWare logo

DocuWare

Government

Document Management and Workflow Automation

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: CivicPlus Asset Management the product changed owner and name in January 2025, so references, documentation and community knowledge are split between Beehive Industries and CivicPlus Asset Management.; DocuWare complex setup requiring significant IT effort before full functionality is achieved
  • They diverge on capability: CivicPlus Asset Management covers Asset register, DocuWare covers Document Storage.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which CivicPlus Asset Management and DocuWare actually diverge.

Attributes where CivicPlus Asset Management and DocuWare differ
AttributeCivicPlus Asset ManagementDocuWare
Pricing modelquoteUnknown
FoundedUnknown1988

Identical on both: starting price (On request), free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Government).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CivicPlus Asset Management

  • Asset register
  • Work order management
  • Preventive maintenance
  • Esri ArcGIS integration
  • SeeClickFix integration
  • Inventory and stores
  • Service request tracking
  • Utility billing link

Only in DocuWare

  • Document Storage
  • Intelligent Indexing
  • Workflow Automation
  • Mobile Access
  • Electronic Signatures
  • Microsoft 365
  • SAP
  • QuickBooks

What people use each for

The jobs each tool is most often brought in to do.

CivicPlus Asset Management

  • A town of fifteen thousand that already runs its website and 311 line on CivicPlus and wants work orders in the same vendor relationshipnot DocuWare
  • A rural utility district needing asset records and utility billing from one supplier with one support contactnot DocuWare
  • A public works department converting citizen-reported potholes directly into scheduled work without an integration projectnot DocuWare
  • A county replacing spreadsheets and paper work orders with a system its staff can learn in days rather than weeksnot DocuWare

DocuWare

  • Citizen Servicesnot CivicPlus Asset Management
  • Records Managementnot CivicPlus Asset Management
  • Public Safetynot CivicPlus Asset Management
  • Civic Engagementnot CivicPlus Asset Management

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CivicPlus Asset Management

  • The product changed owner and name in January 2025, so references, documentation and community knowledge are split between Beehive Industries and CivicPlus Asset Management.
  • Existing Beehive customers face a migration to CivicPlus Asset Management 2.0 that involves data mapping and retraining, not a routine upgrade, and the timing is set by the vendor rather than the customer.
  • It is designed for small and mid-sized municipalities, and larger utilities with complex linear assets or regulatory reporting will find the asset model too shallow.
  • CivicPlus is a private-equity-backed consolidator with many acquired products, so investment in any single acquired line depends on portfolio decisions the customer has no visibility into.
  • No pricing is published and it is frequently sold as part of a wider CivicPlus bundle, which makes a like-for-like comparison against a standalone CMMS difficult.

DocuWare

  • Complex setup requiring significant IT effort before full functionality is achieved
  • Limited user interface customization restricting tailored workflows and branding
  • Performance slowdowns when processing large document volumes or handling many simultaneous users
  • Search requires exact matches and is case-sensitive, limiting usability
  • Limited offline access with mobile app offering reduced functionality
  • Integration challenges with major ERP platforms
  • Steep initial investment, particularly for migrating older systems

Pricing, plan by plan

CivicPlus Asset Management

On request
  • CivicPlus Asset Management$undefined/year
    • Annual subscription sized by population served and module selection
    • Bundled pricing available alongside other CivicPlus municipal products
    • Implementation, data migration and training quoted separately

DocuWare

On request

No published plan breakdown. See the DocuWare review.

Which should you pick?

Choose CivicPlus Asset Management if

  • You need asset register.
  • You work on Web, iOS, Android.
  • You also want work order management.
CivicPlus Asset Management review

Choose DocuWare if

  • You need document storage.
  • You work on Web, iOS, Android.
  • You also want intelligent indexing.
DocuWare review

Questions people ask

Is CivicPlus Asset Management or DocuWare better?
Neither clearly leads. CivicPlus Asset Management starts at On request and DocuWare at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CivicPlus Asset Management or DocuWare?
CivicPlus Asset Management starts at On request and DocuWare at On request.
Does CivicPlus Asset Management or DocuWare run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
What is CivicPlus Asset Management best used for?
CivicPlus Asset Management is most often used for a town of fifteen thousand that already runs its website and 311 line on civicplus and wants work orders in the same vendor relationship, a rural utility district needing asset records and utility billing from one supplier with one support contact, a public works department converting citizen-reported potholes directly into scheduled work without an integration project, a county replacing spreadsheets and paper work orders with a system its staff can learn in days rather than weeks. Of those, a town of fifteen thousand that already runs its website and 311 line on civicplus and wants work orders in the same vendor relationship and a rural utility district needing asset records and utility billing from one supplier with one support contact are not what DocuWare is typically brought in for.
What can CivicPlus Asset Management do that DocuWare cannot?
CivicPlus Asset Management covers Asset register, Work order management, Preventive maintenance, Esri ArcGIS integration. DocuWare covers Document Storage, Intelligent Indexing, Workflow Automation, Mobile Access.

Answered from the vendors’ own pages

CivicPlus Asset Management: Is Beehive Industries software still sold under that name?

No. CivicPlus acquired the asset management and utility billing products in January 2025 and sells them under the CivicPlus name.

DocuWare: Is DocuWare available as cloud or on-premises?

DocuWare is available as both a cloud-based SaaS solution and as an on-premises deployment option.

Source
CivicPlus Asset Management: Do I have to migrate from the legacy Beehive platform?

Yes. CivicPlus is transitioning customers to CivicPlus Asset Management 2.0, which requires data migration and retraining.

DocuWare: What platforms does DocuWare support?

DocuWare is available as a web-based platform accessible via browser, with mobile apps available on iOS and Android.

Source
CivicPlus Asset Management: Does it need Esri ArcGIS?

No, it integrates with ArcGIS but does not depend on it the way a GIS-centric product does.

DocuWare: Does DocuWare offer offline access?

DocuWare has limited offline access capabilities. The mobile app offers fewer features compared to the desktop version.

Source
CivicPlus Asset Management: Is utility billing included?

No, that is a separate product from the same acquisition and is licensed separately.

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