Customer Support · head to head
Dixa vs Hunter

Hunter
CRM
Email finding, verification and cold outreach platform for B2B prospecting
- From
- Free
- Free plan
- Yes
The short version
- Only Hunter has a free tier, so it costs nothing to try first.
- Each has a real cost: Dixa entry pricing is 89 EUR per agent per month, which is high against comparable help desks; Hunter free plan is limited to 50 credits per month and a single connected inbox, restricting real usage.
- They diverge on capability: Dixa covers Unified inbox, Hunter covers Domain search.
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which Dixa and Hunter actually diverge.
Identical on both: user rating (Not yet rated), founded (2015).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Dixa
- Unified inbox
- Smart routing
- Native phone
- Live chat
- Real-time analytics
- Agent workspace
- Shopify
- Salesforce
Only in Hunter
- Domain search
- Email verifier
- Campaign sender
- AI writing assistant
- Browser extension
- CRM integrations
What people use each for
The jobs each tool is most often brought in to do.
Dixa
- Omnichannel customer service across phone, email, chat and socialnot Hunter
- Routing conversations to agents by skill and customer datanot Hunter
Hunter
- Finding verified email addresses for a target companynot Dixa
- Verifying email lists before a campaignnot Dixa
- Running cold outreach sequences from connected inboxesnot Dixa
- Enriching CRM records with contact emailsnot Dixa
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Dixa
- Entry pricing is 89 EUR per agent per month, which is high against comparable help desks
- The AI agent is billed separately at 0.35 EUR per conversation on top of the seat price
- Skills based routing and advanced automations require the Ultimate plan at 139 EUR per agent
- SSO, custom user roles and auto redaction are Prime only at 179 EUR per agent
- There is no self serve trial, and the vendor states every rollout is guided
- Quality assurance and the AI co pilot are paid add ons on every tier
Hunter
- Free plan is limited to 50 credits per month and a single connected inbox, restricting real usage.
- Mobile phone or firmographic data is thinner than dedicated sales intelligence platforms.
- Multichannel outreach (LinkedIn, calls, SMS) is not supported, unlike some competitors.
- Higher-volume plans require annual billing to get the advertised discounted price.
Pricing, plan by plan
Dixa
$39/month- Essential$39/month
- 3 channels
- Basic routing
- Agent workspace
- Growth$89/month
- All channels
- Advanced routing
- IVR
- Ultimate$139/month
- Everything in Growth
- Workforce management
- Quality assurance
Hunter
Free- FreeFree
- 50 credits per month
- 1 connected email account
- Up to 500 recipients per sequence
- Starter$34/month
- 2,000 monthly credits (billed yearly)
- 3 connected email accounts
- Advanced filters
- Growth$104/month
- 10,000 monthly credits (billed yearly)
- 10 connected email accounts
- Priority support
- Scale$209/month
- 25,000 monthly credits (billed yearly)
- 20 connected email accounts
- Account manager included
Which should you pick?
Choose Dixa if
- You need unified inbox.
- You work on Web, Ios, Android.
- You also want smart routing.
Choose Hunter if
- You need domain search.
- You want to start without paying.
- You work on web, api.
- You also want email verifier.
Questions people ask
- Is Dixa or Hunter better?
- Neither clearly leads. Dixa starts at $39/month and Hunter at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Dixa or Hunter?
- Hunter has a free tier; the other does not. Paid plans start at $39/month for Dixa and Free for Hunter.
- Does Dixa or Hunter run on more platforms?
- Dixa runs on Web, Ios, Android. Hunter runs on web, api.
- Can I use Hunter for free?
- Yes. Hunter has a free tier, so you can try it without paying. Dixa starts at $39/month.
- What is Dixa best used for?
- Dixa is most often used for omnichannel customer service across phone, email, chat and social, routing conversations to agents by skill and customer data. Of those, omnichannel customer service across phone, email, chat and social and routing conversations to agents by skill and customer data are not what Hunter is typically brought in for.
- What can Dixa do that Hunter cannot?
- Dixa covers Unified inbox, Smart routing, Native phone, Live chat. Hunter covers Domain search, Email verifier, Campaign sender, AI writing assistant.
Answered from the vendors’ own pages
Dixa: How much does Dixa cost?
Dixa agent-based plans range from €89 to €179 per agent per month depending on tier and features, with AI priced separately at €0.35 per conversation.
SourceHunter: What does Hunter cost?
Hunter's Free plan gives 50 credits/month. Paid plans (billed yearly) start at $34/month for Starter (2,000 credits), rising to $104/month for Growth and $209/month for Scale, with custom Enterprise pricing above that.
SourceDixa: Does Dixa charge per-seat AI add-ons?
No, Dixa charges a flat €0.35 per conversation for AI with no per-seat AI add-on fee and no volume cap, making costs scale with customer inquiries rather than team size.
SourceHunter: Is there a free plan, and what are its limits?
Yes, Hunter's Free plan includes 50 monthly credits, basic database filters, one connected email account, and sequences capped at 500 recipients.
SourceHunter: How is usage metered?
Hunter meters usage in credits, consumed once per billing cycle for searches and verifications; credits reset monthly or accumulate annually depending on the billing plan.
SourceHunter: What does Hunter integrate with?
Hunter offers a browser extension, a Google Sheets add-on, CRM connections, and an API, alongside MCP support for AI tool integrations.
SourceRelated pages
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- Hunter vs Groove
- Hunter vs Kustomer
- Hunter vs Missive
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- Hunter vs Customerly
- Hunter vs Sprinklr Service
- Hunter vs Alvaria
- Hunter vs Cresta
- Hunter vs Dialpad Contact Center
- Hunter vs HubSpot Service Hub
- Hunter vs Kapture CX
- Hunter vs Level AI
- Hunter vs LiveAgent
- Hunter vs ManageEngine ServiceDesk Plus
- Hunter vs Freshservice
- Hunter vs Snov.io
- Hunter vs UpLead
- Hunter vs Woodpecker
- Hunter vs lemlist
- Hunter vs Reply.io
- Hunter vs Seamless.AI
- Hunter vs Apollo.io
- Hunter vs Clearbit
- Hunter vs Outreach
- Hunter vs Gong
- Hunter vs Pipedrive
- Hunter vs Seismic
- Hunter vs Copper
- Hunter vs Folk
- Hunter vs Insightly
- Hunter vs Streak
- Hunter vs SugarCRM

