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Software · head to head

DrChrono vs Kleer

DrChrono logo

DrChrono

Software

All-in-one medical practice management and EHR platform

From
On request
Rated
-
Full reviewWebsite
Kleer logo

Kleer

Software

Patient Financial Experience Platform

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: DrChrono iOS-only mobile app with no Android support, limiting accessibility for non-Apple users; Kleer patient-facing membership fees on the Kleer platform averaged $30/month or $360/year, per a case-study figure on the vendor's own homepage (Internet Archive capture, 16 December 2021); Kleer's own software fee to the dental practice is not stated
  • They diverge on capability: DrChrono covers Electronic Health Records, Kleer covers Patient financing.

Where they differ

Only the attributes on which DrChrono and Kleer actually diverge.

Attributes where DrChrono and Kleer differ
AttributeDrChronoKleer
Pricing modelUnknownsubscription
PlatformsiOS, iPad, WebWeb, Ios, Android
Founded20092018

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in DrChrono

  • Electronic Health Records
  • Appointment Scheduling
  • Medical Billing
  • ePrescribing
  • Patient Portal
  • Telehealth
  • Labs
  • Pharmacies

Only in Kleer

  • Patient financing
  • Payment processing
  • Automated payments
  • Patient portal
  • Treatment planning
  • Insurance coordination
  • Payment plans
  • Analytics

Both cover

  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

DrChrono

  • Patient Carenot Kleer
  • Medical Recordsnot Kleer
  • Practice Managementnot Kleer
  • Telehealthnot Kleer

Kleer

  • Patient financingnot DrChrono
  • Payment processingnot DrChrono
  • Treatment acceptancenot DrChrono

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

DrChrono

  • iOS-only mobile app with no Android support, limiting accessibility for non-Apple users
  • Multi-provider scheduling lacks flexibility, forcing practices to use manual workarounds
  • Medical billing is unreliable and complex, with claims processing cited as difficult and error-prone
  • Billing features only available in higher-tier plans
  • Support quality declined post-acquisition by EverHealth, with slower response times
  • Auto-renewal contracts with unclear disclosure and restricted data portability when switching
  • No published pricing, requires sales contact for quotes

Kleer

  • Patient-facing membership fees on the Kleer platform averaged $30/month or $360/year, per a case-study figure on the vendor's own homepage (Internet Archive capture, 16 December 2021); Kleer's own software fee to the dental practice is not stated

Pricing, plan by plan

DrChrono

On request
  • Prometheus$undefined/mo
    • Core EHR
    • Limited users
  • Hippocrates$undefined/mo
    • EHR + Practice Management
    • Multiple providers
  • Apollo$undefined/mo
    • Full features
    • Advanced analytics
  • Apollo Plus$undefined/mo
    • Apollo features
    • Premium support
    • Add-on integrations

Kleer

On request
  • PlatformFree
    • Patient financing
    • Payment processing
    • Automated payments

Which should you pick?

Choose DrChrono if

  • You need electronic health records.
  • You work on iOS, iPad, Web.
  • You also want appointment scheduling.
DrChrono review

Choose Kleer if

  • You need patient financing.
  • You work on Web, Ios, Android.
  • You also want payment processing.
Kleer review

Questions people ask

Is DrChrono or Kleer better?
Neither clearly leads. DrChrono starts at On request and Kleer at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, DrChrono or Kleer?
DrChrono starts at On request and Kleer at On request.
Does DrChrono or Kleer run on more platforms?
DrChrono runs on iOS, iPad, Web. Kleer runs on Web, Ios, Android.
What is DrChrono best used for?
DrChrono is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what Kleer is typically brought in for.
What can DrChrono do that Kleer cannot?
DrChrono covers Electronic Health Records, Appointment Scheduling, Medical Billing, ePrescribing. Kleer covers Patient financing, Payment processing, Automated payments, Patient portal. Both handle Cloud deployment, Web support.

Answered from the vendors’ own pages

DrChrono: What platforms does DrChrono support?

DrChrono is built primarily for Apple devices, with a native iPad app and iOS mobile app. Android users are limited to web browser access without full mobile functionality.

Source
DrChrono: Does DrChrono include practice management and medical billing?

Yes. DrChrono combines EHR, practice management, and medical billing into one platform. However, billing features are only available in higher-tier plans, and users report unreliable claims processing.

Source
DrChrono: How much does DrChrono cost?

DrChrono uses four pricing tiers (Prometheus, Hippocrates, Apollo, and Apollo Plus) but does not publish pricing. Costs vary by provider count and add-ons. Interested users must contact sales for custom quotes.

Source
DrChrono: Can I do patient messaging in DrChrono?

Patient messaging is available but only as an add-on feature with additional costs beyond the base subscription.

Source
DrChrono: Does DrChrono include ePrescribing?

Yes. DrChrono includes integrated ePrescribing capabilities built into the platform for prescription management.

Source
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