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Dental · head to head

3Shape TRIOS vs DrChrono

3Shape TRIOS logo

3Shape TRIOS

Dental

Digital Impression & CAD/CAM Workflow

From
$15000/one-time
Rated
-
Full reviewWebsite
DrChrono logo

DrChrono

Healthcare & Medical

All-in-one medical practice management and EHR platform

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: 3Shape TRIOS 3Shape publishes no price for TRIOS scanners or software; quotes come from 3Shape or a local reseller; DrChrono iOS-only mobile app with no Android support, limiting accessibility for non-Apple users
  • They diverge on capability: 3Shape TRIOS covers Intraoral scanning, DrChrono covers Electronic Health Records.

Where they differ

Only the attributes on which 3Shape TRIOS and DrChrono actually diverge.

Attributes where 3Shape TRIOS and DrChrono differ
Attribute3Shape TRIOSDrChrono
Starting price$15000/one-timeOn request
Pricing modelone-timeUnknown
PlatformsWindowsiOS, iPad, Web
CategoryDentalHealthcare & Medical
Founded20002009

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in 3Shape TRIOS

  • Intraoral scanning
  • Digital impressions
  • Treatment simulation
  • Shade measurement
  • Lab connectivity
  • Implant planning
  • Orthodontic integration
  • Patient engagement tools

Only in DrChrono

  • Electronic Health Records
  • Appointment Scheduling
  • Medical Billing
  • ePrescribing
  • Patient Portal
  • Telehealth
  • Labs
  • Pharmacies

Both cover

  • Cloud deployment

What people use each for

The jobs each tool is most often brought in to do.

3Shape TRIOS

  • Taking digital intraoral impressions in place of physical traysnot DrChrono
  • Sending digital scans to dental laboratories for restorations and alignersnot DrChrono
  • Recording and comparing patient scans over time for treatment planningnot DrChrono

DrChrono

  • Patient Carenot 3Shape TRIOS
  • Medical Recordsnot 3Shape TRIOS
  • Practice Managementnot 3Shape TRIOS
  • Telehealthnot 3Shape TRIOS

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

3Shape TRIOS

  • 3Shape publishes no price for TRIOS scanners or software; quotes come from 3Shape or a local reseller
  • The software is tied to buying 3Shape TRIOS scanner hardware
  • TRIOS Care, the premium service plan with extended warranty, is included only for the first year of ownership and is a paid subscription after that

DrChrono

  • iOS-only mobile app with no Android support, limiting accessibility for non-Apple users
  • Multi-provider scheduling lacks flexibility, forcing practices to use manual workarounds
  • Medical billing is unreliable and complex, with claims processing cited as difficult and error-prone
  • Billing features only available in higher-tier plans
  • Support quality declined post-acquisition by EverHealth, with slower response times
  • Auto-renewal contracts with unclear disclosure and restricted data portability when switching
  • No published pricing, requires sales contact for quotes

Pricing, plan by plan

3Shape TRIOS

$15000/one-time
  • TRIOS Essential$15000/one-time
    • Intraoral scanning
    • Digital impressions
    • Lab connectivity
  • TRIOS Premium$25000/one-time
    • Everything in Essential
    • Treatment simulation
    • Shade measurement
  • TRIOS Care$199/month
    • Extended warranty
    • Software updates
    • Priority support

DrChrono

On request
  • Prometheus$undefined/mo
    • Core EHR
    • Limited users
  • Hippocrates$undefined/mo
    • EHR + Practice Management
    • Multiple providers
  • Apollo$undefined/mo
    • Full features
    • Advanced analytics
  • Apollo Plus$undefined/mo
    • Apollo features
    • Premium support
    • Add-on integrations

Which should you pick?

Choose 3Shape TRIOS if

  • You need intraoral scanning.
  • You work on Windows.
  • You also want digital impressions.
3Shape TRIOS review

Choose DrChrono if

  • You need electronic health records.
  • You work on iOS, iPad, Web.
  • You also want appointment scheduling.
DrChrono review

Questions people ask

Is 3Shape TRIOS or DrChrono better?
Neither clearly leads. 3Shape TRIOS starts at $15000/one-time and DrChrono at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, 3Shape TRIOS or DrChrono?
3Shape TRIOS starts at $15000/one-time and DrChrono at On request.
Does 3Shape TRIOS or DrChrono run on more platforms?
3Shape TRIOS runs on Windows. DrChrono runs on iOS, iPad, Web.
What is 3Shape TRIOS best used for?
3Shape TRIOS is most often used for taking digital intraoral impressions in place of physical trays, sending digital scans to dental laboratories for restorations and aligners, recording and comparing patient scans over time for treatment planning. Of those, taking digital intraoral impressions in place of physical trays and sending digital scans to dental laboratories for restorations and aligners are not what DrChrono is typically brought in for.
What can 3Shape TRIOS do that DrChrono cannot?
3Shape TRIOS covers Intraoral scanning, Digital impressions, Treatment simulation, Shade measurement. DrChrono covers Electronic Health Records, Appointment Scheduling, Medical Billing, ePrescribing. Both handle Cloud deployment.

Answered from the vendors’ own pages

DrChrono: What platforms does DrChrono support?

DrChrono is built primarily for Apple devices, with a native iPad app and iOS mobile app. Android users are limited to web browser access without full mobile functionality.

Source
DrChrono: Does DrChrono include practice management and medical billing?

Yes. DrChrono combines EHR, practice management, and medical billing into one platform. However, billing features are only available in higher-tier plans, and users report unreliable claims processing.

Source
DrChrono: How much does DrChrono cost?

DrChrono uses four pricing tiers (Prometheus, Hippocrates, Apollo, and Apollo Plus) but does not publish pricing. Costs vary by provider count and add-ons. Interested users must contact sales for custom quotes.

Source
DrChrono: Can I do patient messaging in DrChrono?

Patient messaging is available but only as an add-on feature with additional costs beyond the base subscription.

Source
DrChrono: Does DrChrono include ePrescribing?

Yes. DrChrono includes integrated ePrescribing capabilities built into the platform for prescription management.

Source
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Related pages

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