Softwr

Software · head to head

DrChrono vs SimplePractice

DrChrono logo

DrChrono

Software

All-in-one medical practice management and EHR platform

From
On request
Rated
-
Full reviewWebsite
S

SimplePractice

Software

Practice management and EHR for mental health and therapy

From
$49/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: DrChrono iOS-only mobile app with no Android support, limiting accessibility for non-Apple users; SimplePractice no API or webhook support for integrations, preventing connections to Zapier or custom automation tools
  • They diverge on capability: DrChrono covers Electronic Health Records, SimplePractice covers Scheduling.

Where they differ

Only the attributes on which DrChrono and SimplePractice actually diverge.

Attributes where DrChrono and SimplePractice differ
AttributeDrChronoSimplePractice
Starting priceOn request$49/month
PlatformsiOS, iPad, WebWeb, iOS, Android
Founded20092011

Identical on both: pricing model (Unknown), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in DrChrono

  • Electronic Health Records
  • Appointment Scheduling
  • Medical Billing
  • ePrescribing
  • Patient Portal
  • Labs
  • Pharmacies
  • Clearinghouses

Only in SimplePractice

  • Scheduling
  • Client Portal
  • Notes
  • Billing
  • Documents
  • Stripe
  • PayPal
  • Electronic clearinghouses

Both cover

  • Telehealth
  • HIPAA
  • SOC2
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

DrChrono

  • Patient Care
  • Medical Records
  • Practice Management
  • Telehealth

SimplePractice

  • Patient Care
  • Medical Records
  • Practice Management
  • Telehealth

Both are used for patient care, medical records, practice management, telehealth, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

DrChrono

  • iOS-only mobile app with no Android support, limiting accessibility for non-Apple users
  • Multi-provider scheduling lacks flexibility, forcing practices to use manual workarounds
  • Medical billing is unreliable and complex, with claims processing cited as difficult and error-prone
  • Billing features only available in higher-tier plans
  • Support quality declined post-acquisition by EverHealth, with slower response times
  • Auto-renewal contracts with unclear disclosure and restricted data portability when switching
  • No published pricing, requires sales contact for quotes

SimplePractice

  • No API or webhook support for integrations, preventing connections to Zapier or custom automation tools
  • Lacks AI clinical documentation in base plan, requiring manual note typing which takes 15-30 minutes per session
  • Reporting and customization features are limited compared to competitors, with weak insurance workflow support
  • Hidden costs beyond base pricing, with real cost often 3x higher after add-ons and annual increases
  • Telehealth component reported as unstable and frequently unreliable by some users

Pricing, plan by plan

DrChrono

On request
  • Prometheus$undefined/mo
    • Core EHR
    • Limited users
  • Hippocrates$undefined/mo
    • EHR + Practice Management
    • Multiple providers
  • Apollo$undefined/mo
    • Full features
    • Advanced analytics
  • Apollo Plus$undefined/mo
    • Apollo features
    • Premium support
    • Add-on integrations

SimplePractice

$49/month
  • Starter$49/month
    • Scheduling
    • Documentation
    • Client portal
  • Essential$79/month
    • Billing and payments
    • Insurance claim filing
    • Telehealth
  • Plus$99/month
    • Website builder
    • Advanced reporting
    • ePrescribe integration

Which should you pick?

Choose DrChrono if

  • You need electronic health records.
  • You work on iOS, iPad, Web.
  • You also want appointment scheduling.
DrChrono review

Choose SimplePractice if

  • You need scheduling.
  • You work on Web, iOS, Android.
  • You also want client portal.
SimplePractice review

Questions people ask

Is DrChrono or SimplePractice better?
Neither clearly leads. DrChrono starts at On request and SimplePractice at $49/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, DrChrono or SimplePractice?
DrChrono starts at On request and SimplePractice at $49/month.
Does DrChrono or SimplePractice run on more platforms?
DrChrono runs on iOS, iPad, Web. SimplePractice runs on Web, iOS, Android.
What is DrChrono best used for?
DrChrono is most often used for patient care, medical records, practice management, telehealth.
What can DrChrono do that SimplePractice cannot?
DrChrono covers Electronic Health Records, Appointment Scheduling, Medical Billing, ePrescribing. SimplePractice covers Scheduling, Client Portal, Notes, Billing. Both handle Telehealth, HIPAA, SOC2, Cloud deployment.

Answered from the vendors’ own pages

DrChrono: What platforms does DrChrono support?

DrChrono is built primarily for Apple devices, with a native iPad app and iOS mobile app. Android users are limited to web browser access without full mobile functionality.

Source
SimplePractice: What does SimplePractice pricing include?

SimplePractice tiers start at $49 (Starter), $79 (Essential), and $99 (Plus) per clinician per month. Add-ons cost extra, including AI Note Taker at $35/month and ePrescribe at $49/month plus $89 setup.

Source
DrChrono: Does DrChrono include practice management and medical billing?

Yes. DrChrono combines EHR, practice management, and medical billing into one platform. However, billing features are only available in higher-tier plans, and users report unreliable claims processing.

Source
SimplePractice: Does SimplePractice include telehealth?

Yes, all SimplePractice tiers include HIPAA-compliant integrated telehealth, allowing therapists to conduct secure video sessions directly from the platform.

Source
DrChrono: How much does DrChrono cost?

DrChrono uses four pricing tiers (Prometheus, Hippocrates, Apollo, and Apollo Plus) but does not publish pricing. Costs vary by provider count and add-ons. Interested users must contact sales for custom quotes.

Source
SimplePractice: Is AI documentation included in SimplePractice?

No, AI clinical notes are not included in base pricing. SimplePractice offers an optional AI Note Taker add-on for $35/month that provides basic transcription, though it lacks advanced note generation features of competitors.

Source
DrChrono: Can I do patient messaging in DrChrono?

Patient messaging is available but only as an add-on feature with additional costs beyond the base subscription.

Source
SimplePractice: Does SimplePractice support international or non-US workflows?

No, SimplePractice is designed for US practices only and does not support non-US workflows, insurance structures, or currencies, limiting its use for international practitioners.

Source
DrChrono: Does DrChrono include ePrescribing?

Yes. DrChrono includes integrated ePrescribing capabilities built into the platform for prescription management.

Source
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on DrChrono

More on SimplePractice

Keep looking

Other head to heads