CRM · head to head
Daylite vs Front
Daylite
CRM
CRM and project management built exclusively for Mac, iPhone and iPad
- From
- $15/month
- Free plan
- No
Front
Customer Support
Where teams collaborate on customer communication
- From
- $25/month
- Free plan
- No
The short version
- Each has a real cost: Daylite it is Apple-only. There is no Windows client, so a single team member on a Windows machine, or a client-facing contractor who is not on a Mac, makes the product unworkable for the whole organisation.; Front starter tier limited to single-channel support; omnichannel support requires Professional tier
- They diverge on capability: Daylite covers Native Apple apps, Front covers Shared inbox.
- Prices and features above were last checked on 31 August 2026.
Where they differ
Only the attributes on which Daylite and Front actually diverge.
Identical on both: free tier (No), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Daylite
- Native Apple apps
- Apple Mail Assistant
- Projects as first-class objects
- Pipelines
- Linked records
- Smart lists
- Offline working
- Delegation
Only in Front
- Shared inbox
- Email collaboration
- Omnichannel messaging
- Analytics
- Workflows
- Integrations
- Salesforce
- HubSpot
What people use each for
The jobs each tool is most often brought in to do.
Daylite
- An all-Mac law firm or architecture practice wants a CRM that behaves like Mac software and files emails from Apple Mail rather than forcing everyone into a browser tab.not Front
- A consultancy needs client relationships and delivery projects in one system, where the project is a real record with its own tasks and meetings rather than a custom object bolted onto a deal.not Front
- A team works frequently without connectivity, on site or in transit, and needs a CRM with a genuine local data store rather than a web app that degrades to nothing offline.not Front
- A small business already standardised on Apple hardware wants to avoid paying for a CRM whose Mac experience is an afterthought.not Front
Front
- Omnichannel customer supportnot Daylite
- AI-powered helpdesk automationnot Daylite
- Team collaboration on support ticketsnot Daylite
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Daylite
- It is Apple-only. There is no Windows client, so a single team member on a Windows machine, or a client-facing contractor who is not on a Mac, makes the product unworkable for the whole organisation.
- The web experience is secondary to the native apps, so remote access from a borrowed or non-Apple computer is limited in a way buyers used to browser CRMs do not anticipate.
- It has no built-in marketing automation, email campaigns or lead scoring, so anything beyond one-to-one email means a separate tool and a Zapier connection.
- Plan caps are hard rather than advisory: Leap is a single user with 500 contacts, and crossing twenty users forces you from Growth to Scale, which is a 50 per cent increase in the per-user rate for capacity you may not need.
- Third-party integrations are thin compared with HubSpot or Pipedrive, and much of what does exist runs through Zapier, so accounting, telephony and support connections are indirect and add their own subscription cost.
Front
- Starter tier limited to single-channel support; omnichannel support requires Professional tier
- AI Copilot, Smart QA, and Smart CSAT are included only in Enterprise tier ($105/seat/month); available as add-ons at higher cost in lower tiers
- Starter tier limited to 10 automation rules; Professional tier allows 20; unlimited rules only in Enterprise
- Advanced analytics excluded from Starter tier
Pricing, plan by plan
Daylite
$15/month- Leap$15/month
- One user only
- 500 contacts
- One email integration
- Growth$30/month
- Up to 20 users
- 25,000 contacts
- Three email integrations per user
- Scale$45/month
- Up to 100 users
- 250,000 contacts
- Ten email integrations per user
- Custom$undefined/month
- For teams of ten or more with specific requirements
- Quoted on application
Front
$25/month- Starter$25/month
- Up to 10 seats
- Shared inbox and ticketing
- AI Topics and up to 10 automation rules
- Professional$65/month
- Up to 50 seats
- Omnichannel support (email, SMS, social)
- Macros and up to 20 automation rules
- Enterprise$105/month
- Unlimited seats
- Smart rules and unlimited macros
- Multi-language knowledge base
Which should you pick?
Choose Daylite if
- You need native apple apps.
- You work on macOS, iOS, iPadOS.
- You also want apple mail assistant.
Choose Front if
- You need shared inbox.
- You work on Cloud-based SaaS.
- You also want email collaboration.
Questions people ask
- Is Daylite or Front better?
- Neither clearly leads. Daylite starts at $15/month and Front at $25/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Daylite or Front?
- Daylite starts at $15/month and Front at $25/month.
- Does Daylite or Front run on more platforms?
- Daylite runs on macOS, iOS, iPadOS. Front runs on Cloud-based SaaS.
- What is Daylite best used for?
- Daylite is most often used for an all-mac law firm or architecture practice wants a crm that behaves like mac software and files emails from apple mail rather than forcing everyone into a browser tab., a consultancy needs client relationships and delivery projects in one system, where the project is a real record with its own tasks and meetings rather than a custom object bolted onto a deal., a team works frequently without connectivity, on site or in transit, and needs a crm with a genuine local data store rather than a web app that degrades to nothing offline., a small business already standardised on apple hardware wants to avoid paying for a crm whose mac experience is an afterthought.. Of those, an all-mac law firm or architecture practice wants a crm that behaves like mac software and files emails from apple mail rather than forcing everyone into a browser tab. and a consultancy needs client relationships and delivery projects in one system, where the project is a real record with its own tasks and meetings rather than a custom object bolted onto a deal. are not what Front is typically brought in for.
- What can Daylite do that Front cannot?
- Daylite covers Native Apple apps, Apple Mail Assistant, Projects as first-class objects, Pipelines. Front covers Shared inbox, Email collaboration, Omnichannel messaging, Analytics.
Answered from the vendors’ own pages
Daylite: Does Daylite run on Windows?
No. It is macOS, iPadOS and iOS only. This is the single most common reason buyers rule it out.
Front: How much does Front's Starter plan cost per seat?
Starter plan is $25 per seat per month for up to 10 seats, with 14-day free trial and no credit card required.
SourceDaylite: Is there a web version?
There is browser access, but the product is designed around the native Mac app and the web view is not a full replacement.
Front: Does Enterprise include AI features?
Yes, Enterprise at $105 per seat per month includes AI Copilot, Smart QA, and Smart CSAT at no additional cost.
SourceDaylite: What does it cost?
Leap is 15 US dollars a month for one user billed annually, Growth 30 per user and Scale 45 per user, rising to 20, 40 and 60 on monthly billing.
Front: What is the seat limit for Professional?
Professional plan supports up to 50 seats at $65 per seat per month.
SourceDaylite: Does it work offline?
Yes. The Mac app keeps a local store and syncs through Marketcircle Cloud when a connection returns.
Front: Are there additional AI add-ons available?
Yes, Autopilot starts at $0.05 per conversation; Copilot, Smart QA, and other AI features range from $10-$20 per seat per month on lower tiers.
SourceRelated pages
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