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Technology · head to head

ClickUp vs Rootly

ClickUp logo

ClickUp

Technology

One app to replace them all

From
Free
Rated
-
Full reviewWebsite
Rootly logo

Rootly

Logging

AI-native incident management with automation, on-call, and root cause analysis

From
$20/user-month
Rated
-
Full reviewWebsite

The short version

  • Only ClickUp has a free tier, so it costs nothing to try first.
  • Each has a real cost: ClickUp the free plan is capped at 60MB of storage, 5 spaces, 1 form and 3 whiteboards, so the limits are structural rather than just a seat count; Rootly pricing higher than some competitors for basic features
  • They diverge on capability: ClickUp covers Multiple view types, Rootly covers AI SRE automation.

Where they differ

Only the attributes on which ClickUp and Rootly actually diverge.

Attributes where ClickUp and Rootly differ
AttributeClickUpRootly
Starting priceFree$20/user-month
Pricing modelUnknownsubscription
Free tierYesNo
PlatformsWeb, iOS, Android, macOS, WindowsWeb, Mobile, Slack, Microsoft Teams
CategoryTechnologyLogging
Founded20172020

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ClickUp

  • Multiple view types
  • Custom fields
  • Automation
  • Time tracking
  • Goal tracking
  • Document collaboration
  • Whiteboards
  • Mind maps

Only in Rootly

  • AI SRE automation
  • Alert routing
  • On-call management
  • Incident response
  • Call routing
  • AI meeting bot
  • Status pages

What people use each for

The jobs each tool is most often brought in to do.

ClickUp

  • Project managementnot Rootly
  • Software developmentnot Rootly
  • Marketing campaignsnot Rootly
  • Product roadmapsnot Rootly
  • Client managementnot Rootly

Rootly

  • Automate on-call and incident response workflowsnot ClickUp
  • Run root cause analysis with AI assistancenot ClickUp
  • Track and improve Mean Time to Mitigation (MTTR)not ClickUp
  • Coordinate response across distributed teamsnot ClickUp
  • Learn from post-incident retrospectivesnot ClickUp

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ClickUp

  • The free plan is capped at 60MB of storage, 5 spaces, 1 form and 3 whiteboards, so the limits are structural rather than just a seat count
  • Gantt charts, time tracking and goals require Unlimited at $7 per user per month billed yearly
  • Automations are rationed by tier, at 5,000 a month on Business and 250,000 on Enterprise
  • SAML SSO, custom roles and HIPAA compliance are Enterprise only
  • AI is charged separately, at $9 per user per month for Brain and $28 for Everything AI
  • Monthly billing is substantially dearer, at $10 and $19 against the yearly rates

Rootly

  • Pricing higher than some competitors for basic features
  • AI SRE features require separate contact-sales engagement
  • Learning curve for advanced automation features
  • Per-user pricing increases costs as team grows

Pricing, plan by plan

ClickUp

Free
  • FreeFree
    • Unlimited tasks
    • 60 MB storage
    • Collaborative docs
  • Unlimited$7/user/month
    • Unlimited storage
    • All views
    • Time tracking
  • Business$12/user/month
    • Sprint reporting
    • Private docs
    • All Unlimited features
  • Business Plus$undefined/custom
    • Advanced features

Rootly

$20/user-month
  • Incident Response Essentials$20/user-month
    • Response with Slack integration
    • @Rootly AI Chat
    • AI Similar Incidents detection
  • Incident Response Enterprise$undefined/custom
    • All Essentials features
    • Custom forms and incident types
    • Private incidents
  • On-Call Essentials$20/user-month
    • Alert grouping and routing
    • Live call routing (1 phone number)
    • Schedules and escalation policies
  • On-Call Enterprise$undefined/custom
    • All Essentials features
    • 5 phone numbers for call routing
    • Unlimited schedules

Which should you pick?

Choose ClickUp if

  • You need multiple view types.
  • You want to start without paying.
  • You work on Web, iOS, Android, macOS, Windows.
  • You also want custom fields.
ClickUp review

Choose Rootly if

  • You need ai sre automation.
  • You work on Web, Mobile, Slack, Microsoft Teams.
  • You also want alert routing.
Rootly review

Questions people ask

Is ClickUp or Rootly better?
Neither clearly leads. ClickUp starts at Free and Rootly at $20/user-month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ClickUp or Rootly?
ClickUp has a free tier; the other does not. Paid plans start at Free for ClickUp and $20/user-month for Rootly.
Does ClickUp or Rootly run on more platforms?
ClickUp runs on Web, iOS, Android, macOS, Windows. Rootly runs on Web, Mobile, Slack, Microsoft Teams.
Can I use ClickUp for free?
Yes. ClickUp has a free tier, so you can try it without paying. Rootly starts at $20/user-month.
What is ClickUp best used for?
ClickUp is most often used for project management, software development, marketing campaigns, product roadmaps. Of those, project management and software development are not what Rootly is typically brought in for.
What can ClickUp do that Rootly cannot?
ClickUp covers Multiple view types, Custom fields, Automation, Time tracking. Rootly covers AI SRE automation, Alert routing, On-call management, Incident response.

Answered from the vendors’ own pages

ClickUp: How many views does ClickUp support?

ClickUp includes List, Table, Board, Calendar, Gantt, and Inbox views, plus Whiteboards for collaboration and multiple specialized views for different workflows.

Source
Rootly: How much does Rootly cost?

Rootly charges $20/user/month for both Incident Response and On-Call Essentials plans. Enterprise plans require contacting sales. Startups under 100 employees with less than $50M raised get up to 50% discount.

Source
ClickUp: What is ClickUp Brain?

ClickUp Brain is the AI feature providing workspace Q&A, task summaries, and AI-powered automation available as an add-on at $9 or $28/user/month depending on usage.

Source
Rootly: What is Rootly AI SRE?

AI SRE is an advanced feature that provides automated root cause analysis, alert correlation with system changes, impact analysis, and remediation suggestions. Pricing requires contact with sales.

Source
ClickUp: How long does it take to set up ClickUp?

Initial setup typically takes 2-4 weeks depending on team size and complexity needs, which is longer than Monday.com (1-2 days) but necessary for ClickUp's flexibility.

Source
Rootly: Does Rootly integrate with Slack?

Yes, Rootly natively integrates with Slack for incident response workflows, allowing teams to manage incidents directly in Slack.

Source
ClickUp: Does ClickUp have built-in time tracking?

Yes, time tracking is included in the first paid plan (Unlimited) at $7/user/month, allowing teams to track project hours without additional tools.

Source
Rootly: Are there discounts for small companies?

Yes, startups under 100 employees or less than 25 employees can get special pricing up to 50% discount. Contact Rootly sales for details.

Source
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