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Rootly vs Supabase

Rootly logo

Rootly

Logging

AI-native incident management with automation, on-call, and root cause analysis

From
$20/user-month
Rated
-
Full reviewWebsite
Supabase logo

Supabase

Technology

The open source Firebase alternative

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Supabase has a free tier, so it costs nothing to try first.
  • Each has a real cost: Rootly pricing higher than some competitors for basic features; Supabase free tier projects auto-pause after 1 week of inactivity
  • They diverge on capability: Rootly covers AI SRE automation, Supabase covers PostgreSQL database.

Where they differ

Only the attributes on which Rootly and Supabase actually diverge.

Attributes where Rootly and Supabase differ
AttributeRootlySupabase
Starting price$20/user-monthFree
Pricing modelsubscriptionUnknown
Free tierNoYes
PlatformsWeb, Mobile, Slack, Microsoft TeamsWeb, iOS, Android
CategoryLoggingTechnology

Identical on both: user rating (Not yet rated), founded (2020).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Rootly

  • AI SRE automation
  • Alert routing
  • On-call management
  • Incident response
  • Call routing
  • AI meeting bot
  • Status pages

Only in Supabase

  • PostgreSQL database
  • Auto-generated APIs
  • Authentication & authorization
  • Real-time subscriptions
  • Storage
  • Edge functions
  • Vector embeddings
  • Database migrations

What people use each for

The jobs each tool is most often brought in to do.

Rootly

  • Automate on-call and incident response workflowsnot Supabase
  • Run root cause analysis with AI assistancenot Supabase
  • Track and improve Mean Time to Mitigation (MTTR)not Supabase
  • Coordinate response across distributed teamsnot Supabase
  • Learn from post-incident retrospectivesnot Supabase

Supabase

  • Web application backends using Postgres plus auto-generated REST/GraphQL APIsnot Rootly
  • Mobile app backends via Flutter/Swift/Kotlin client librariesnot Rootly
  • AI applications using vector/embeddings storagenot Rootly
  • Authentication with 20+ social providers plus email/passwordnot Rootly
  • File and media storage (S3-compatible with CDN) and realtime sync over WebSocketsnot Rootly

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Rootly

  • Pricing higher than some competitors for basic features
  • AI SRE features require separate contact-sales engagement
  • Learning curve for advanced automation features
  • Per-user pricing increases costs as team grows

Supabase

  • Free tier projects auto-pause after 1 week of inactivity
  • Free tier hard caps: 500 MB database, 1 GB file storage, 5 GB egress/month, 50,000 monthly active users, max 2 active free projects per organization
  • Pro plan charges usage overages beyond included quotas, e.g. $0.00325 per MAU above 100,000 and $0.125/GB disk above 8 GB
  • SOC2/ISO 27001 certification and HIPAA (add-on) compliance require the $599/month Team plan; not available on the $25/month Pro plan

Pricing, plan by plan

Rootly

$20/user-month
  • Incident Response Essentials$20/user-month
    • Response with Slack integration
    • @Rootly AI Chat
    • AI Similar Incidents detection
  • Incident Response Enterprise$undefined/custom
    • All Essentials features
    • Custom forms and incident types
    • Private incidents
  • On-Call Essentials$20/user-month
    • Alert grouping and routing
    • Live call routing (1 phone number)
    • Schedules and escalation policies
  • On-Call Enterprise$undefined/custom
    • All Essentials features
    • 5 phone numbers for call routing
    • Unlimited schedules

Supabase

Free
  • FreeFree
    • 50,000 MAU
    • 500MB database
    • 5GB egress
  • Pro$25/month
    • 100,000 MAU
    • 8GB disk
    • 250GB egress
  • Team$599/month
    • SOC2 and ISO 27001
    • HIPAA add-on
    • 28-day log / 14-day backup retention
  • Enterprise$undefined/month
    • Custom limits
    • Dedicated support manager
    • 24/7/365 support

Which should you pick?

Choose Rootly if

  • You need ai sre automation.
  • You work on Web, Mobile, Slack, Microsoft Teams.
  • You also want alert routing.
Rootly review

Choose Supabase if

  • You need postgresql database.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want auto-generated apis.
Supabase review

Questions people ask

Is Rootly or Supabase better?
Neither clearly leads. Rootly starts at $20/user-month and Supabase at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Rootly or Supabase?
Supabase has a free tier; the other does not. Paid plans start at $20/user-month for Rootly and Free for Supabase.
Does Rootly or Supabase run on more platforms?
Rootly runs on Web, Mobile, Slack, Microsoft Teams. Supabase runs on Web, iOS, Android.
Can I use Supabase for free?
Yes. Supabase has a free tier, so you can try it without paying. Rootly starts at $20/user-month.
What is Rootly best used for?
Rootly is most often used for automate on-call and incident response workflows, run root cause analysis with ai assistance, track and improve mean time to mitigation (mttr), coordinate response across distributed teams. Of those, automate on-call and incident response workflows and run root cause analysis with ai assistance are not what Supabase is typically brought in for.
What can Rootly do that Supabase cannot?
Rootly covers AI SRE automation, Alert routing, On-call management, Incident response. Supabase covers PostgreSQL database, Auto-generated APIs, Authentication & authorization, Real-time subscriptions.

Answered from the vendors’ own pages

Rootly: How much does Rootly cost?

Rootly charges $20/user/month for both Incident Response and On-Call Essentials plans. Enterprise plans require contacting sales. Startups under 100 employees with less than $50M raised get up to 50% discount.

Source
Supabase: How much does Supabase cost?

Supabase offers a free tier and three paid plans. Pro starts at $25 per month, Team at $599 per month, and Enterprise requires a custom quote. All pricing is in USD charged monthly.

Source
Rootly: What is Rootly AI SRE?

AI SRE is an advanced feature that provides automated root cause analysis, alert correlation with system changes, impact analysis, and remediation suggestions. Pricing requires contact with sales.

Source
Supabase: What are Supabase's usage overage fees?

Pro plan users pay $0.00325 per monthly active user over the 100,000 included, and $0.125 per GB for database storage exceeding 8 GB per project. Compute instances cost $10 to $3,730+ per month.

Source
Rootly: Does Rootly integrate with Slack?

Yes, Rootly natively integrates with Slack for incident response workflows, allowing teams to manage incidents directly in Slack.

Source
Rootly: Are there discounts for small companies?

Yes, startups under 100 employees or less than 25 employees can get special pricing up to 50% discount. Contact Rootly sales for details.

Source
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