Software · head to head
ClickUp vs Productboard

Productboard
Software
Product management system that helps you understand what customers need
- From
- Free
- Rated
- -
The short version
- Each has a real cost: ClickUp the free plan is capped at 60MB of storage, 5 spaces, 1 form and 3 whiteboards, so the limits are structural rather than just a seat count; Productboard per-maker pricing escalates quickly for larger product organizations
- They diverge on capability: ClickUp covers Multiple view types, Productboard covers Customer insights portal.
Where they differ
Only the attributes on which ClickUp and Productboard actually diverge.
| Attribute | ClickUp | Productboard |
|---|---|---|
| Platforms | Web, iOS, Android, macOS, Windows | Web, Mobile, API |
| Founded | 2017 | 2014 |
Identical on both: starting price (Free), pricing model (Unknown), free tier (Yes), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in ClickUp
- Multiple view types
- Custom fields
- Automation
- Time tracking
- Goal tracking
- Document collaboration
- Whiteboards
- Mind maps
Only in Productboard
- Customer insights portal
- Feature prioritization
- Dynamic roadmaps
- User feedback management
- Product hierarchy
- Custom scoring
- Release planning
- Stakeholder alignment
Both cover
- Slack
- GitHub
- Salesforce
- Zapier
- SOC2
- 2FA
- SSO
- GDPR
What people use each for
The jobs each tool is most often brought in to do.
ClickUp
- Project managementnot Productboard
- Software developmentnot Productboard
- Marketing campaignsnot Productboard
- Product roadmapsnot Productboard
- Client managementnot Productboard
Productboard
- Product roadmappingnot ClickUp
- Feature prioritizationnot ClickUp
- Customer feedback managementnot ClickUp
- Stakeholder alignmentnot ClickUp
- Product strategynot ClickUp
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
ClickUp
- The free plan is capped at 60MB of storage, 5 spaces, 1 form and 3 whiteboards, so the limits are structural rather than just a seat count
- Gantt charts, time tracking and goals require Unlimited at $7 per user per month billed yearly
- Automations are rationed by tier, at 5,000 a month on Business and 250,000 on Enterprise
- SAML SSO, custom roles and HIPAA compliance are Enterprise only
- AI is charged separately, at $9 per user per month for Brain and $28 for Everything AI
- Monthly billing is substantially dearer, at $10 and $19 against the yearly rates
Productboard
- Per-maker pricing escalates quickly for larger product organizations
- Connection to Jira often functions as one-way integration with limitations
- Manual feedback collection processes are time-consuming and error-prone
- Lacks strategic product management functions beyond feedback centralization
Pricing, plan by plan
ClickUp
Free- FreeFree
- Unlimited tasks
- 60 MB storage
- Collaborative docs
- Unlimited$7/user/month
- Unlimited storage
- All views
- Time tracking
- Business$12/user/month
- Sprint reporting
- Private docs
- All Unlimited features
- Business Plus$null/custom
- Advanced features
Productboard
Free- StarterFree
- 50 feedback notes
- 1 Teamspace
- 1 Objective
- Spark$15/month
- Feedback portal
- Prioritization boards
- Roadmap views
Which should you pick?
Choose ClickUp if
- You need multiple view types.
- You want to start without paying.
- You work on Web, iOS, Android, macOS, Windows.
- You also want custom fields.
Choose Productboard if
- You need customer insights portal.
- You want to start without paying.
- You work on Web, Mobile, API.
- You also want feature prioritization.
Questions people ask
- Is ClickUp or Productboard better?
- Neither clearly leads. ClickUp starts at Free and Productboard at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, ClickUp or Productboard?
- ClickUp starts at Free and Productboard at Free.
- Does ClickUp or Productboard run on more platforms?
- ClickUp runs on Web, iOS, Android, macOS, Windows. Productboard runs on Web, Mobile, API.
- Can I use ClickUp for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is ClickUp best used for?
- ClickUp is most often used for project management, software development, marketing campaigns, product roadmaps. Of those, project management and software development are not what Productboard is typically brought in for.
- What can ClickUp do that Productboard cannot?
- ClickUp covers Multiple view types, Custom fields, Automation, Time tracking. Productboard covers Customer insights portal, Feature prioritization, Dynamic roadmaps, User feedback management. Both handle Slack, GitHub, Salesforce, Zapier.
Answered from the vendors’ own pages
ClickUp: How many views does ClickUp support?
ClickUp includes List, Table, Board, Calendar, Gantt, and Inbox views, plus Whiteboards for collaboration and multiple specialized views for different workflows.
SourceProductboard: What is included in the Spark plan?
Productboard Spark at USD 15/maker/month (annual) or USD 19/maker/month (monthly) includes the feedback portal, prioritization boards, roadmap views, and AI features. Spark includes 250 AI credits per maker per month.
SourceClickUp: What is ClickUp Brain?
ClickUp Brain is the AI feature providing workspace Q&A, task summaries, and AI-powered automation available as an add-on at $9 or $28/user/month depending on usage.
SourceProductboard: Is there a free plan available?
Yes. Productboard offers a free Starter plan with 50 feedback notes, 1 Teamspace, 1 Objective, and 1 Product Portal.
SourceClickUp: How long does it take to set up ClickUp?
Initial setup typically takes 2-4 weeks depending on team size and complexity needs, which is longer than Monday.com (1-2 days) but necessary for ClickUp's flexibility.
SourceProductboard: How many AI credits do new users get?
New signups receive 150 free AI credits to trial AI features, plus the included 250 credits per maker per month on paid plans.
SourceClickUp: Does ClickUp have built-in time tracking?
Yes, time tracking is included in the first paid plan (Unlimited) at $7/user/month, allowing teams to track project hours without additional tools.
SourceRelated pages
More on Productboard
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