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Software · head to head

Monday.com vs Productboard

Monday.com logo

Monday.com

Software

A platform built for a new way of working

From
Free
Rated
-
Productboard logo

Productboard

Software

Product management system that helps you understand what customers need

From
Free
Rated
-

The short version

  • Each has a real cost: Monday.com expensive at scale with 3-seat minimum and costs increasing quickly with team size; Productboard per-maker pricing escalates quickly for larger product organizations
  • They diverge on capability: Monday.com covers Customizable workflows, Productboard covers Customer insights portal.

Where they differ

Only the attributes on which Monday.com and Productboard actually diverge.

Attributes where Monday.com and Productboard differ
AttributeMonday.comProductboard
PlatformsWeb, iOS, AndroidWeb, Mobile, API
Founded20122014

Identical on both: starting price (Free), pricing model (Unknown), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Monday.com

  • Customizable workflows
  • Multiple views (Kanban, Gantt, Calendar)
  • Automation engine
  • Real-time collaboration
  • Mobile apps
  • Forms
  • Dashboards
  • Workload management

Only in Productboard

  • Customer insights portal
  • Feature prioritization
  • Dynamic roadmaps
  • User feedback management
  • Product hierarchy
  • Custom scoring
  • Release planning
  • Stakeholder alignment

Both cover

  • Slack
  • Microsoft Teams
  • Salesforce
  • Jira
  • SOC2
  • GDPR

What people use each for

The jobs each tool is most often brought in to do.

Monday.com

  • Project managementnot Productboard
  • Sales CRMnot Productboard
  • Marketing campaignsnot Productboard
  • HR processesnot Productboard
  • IT ticketingnot Productboard

Productboard

  • Product roadmappingnot Monday.com
  • Feature prioritizationnot Monday.com
  • Customer feedback managementnot Monday.com
  • Stakeholder alignmentnot Monday.com
  • Product strategynot Monday.com

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Monday.com

  • Expensive at scale with 3-seat minimum and costs increasing quickly with team size
  • Limited free plan with only 2 users and 3 boards
  • Mobile app provides reduced functionality compared to web version
  • Email CC/BCC limitations for looping in stakeholders without full board access
  • WorkForms can only create new items, not update existing ones

Productboard

  • Per-maker pricing escalates quickly for larger product organizations
  • Connection to Jira often functions as one-way integration with limitations
  • Manual feedback collection processes are time-consuming and error-prone
  • Lacks strategic product management functions beyond feedback centralization

Pricing, plan by plan

Monday.com

Free

No published plan breakdown. See the Monday.com review.

Productboard

Free
  • StarterFree
    • 50 feedback notes
    • 1 Teamspace
    • 1 Objective
  • Spark$15/month
    • Feedback portal
    • Prioritization boards
    • Roadmap views

Which should you pick?

Choose Monday.com if

  • You need customizable workflows.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want multiple views (kanban, gantt, calendar).

Choose Productboard if

  • You need customer insights portal.
  • You want to start without paying.
  • You work on Web, Mobile, API.
  • You also want feature prioritization.

Questions people ask

Is Monday.com or Productboard better?
Neither clearly leads. Monday.com starts at Free and Productboard at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Monday.com or Productboard?
Monday.com starts at Free and Productboard at Free.
Does Monday.com or Productboard run on more platforms?
Monday.com runs on Web, iOS, Android. Productboard runs on Web, Mobile, API.
Can I use Monday.com for free?
Both have a free tier, so you can try either at no cost before committing.
What is Monday.com best used for?
Monday.com is most often used for project management, sales crm, marketing campaigns, hr processes. Of those, project management and sales crm are not what Productboard is typically brought in for.
What can Monday.com do that Productboard cannot?
Monday.com covers Customizable workflows, Multiple views (Kanban, Gantt, Calendar), Automation engine, Real-time collaboration. Productboard covers Customer insights portal, Feature prioritization, Dynamic roadmaps, User feedback management. Both handle Slack, Microsoft Teams, Salesforce, Jira.

Answered from the vendors’ own pages

Monday.com: Does Monday.com have a free plan?

Yes, Monday.com offers a free plan limited to 2 users and 3 boards. Paid plans start at around $9 per seat per month and require a minimum of 3 seats.

Source
Productboard: What is included in the Spark plan?

Productboard Spark at USD 15/maker/month (annual) or USD 19/maker/month (monthly) includes the feedback portal, prioritization boards, roadmap views, and AI features. Spark includes 250 AI credits per maker per month.

Source
Monday.com: Can I use Monday.com on mobile?

Monday.com is available on iOS and Android, but the mobile app lacks the full depth of the desktop version, making complex board management more difficult on the go.

Source
Productboard: Is there a free plan available?

Yes. Productboard offers a free Starter plan with 50 feedback notes, 1 Teamspace, 1 Objective, and 1 Product Portal.

Source
Monday.com: Does Monday.com support offline work?

Monday.com is primarily a cloud-based platform and does not have robust offline capabilities. You need an internet connection to access and edit boards.

Source
Productboard: How many AI credits do new users get?

New signups receive 150 free AI credits to trial AI features, plus the included 250 credits per maker per month on paid plans.

Source
Monday.com: What is Monday.com's pricing based on?

Pricing is based on the number of seats and which product module you choose (Work Management, Sales CRM, Dev, or Service). Each module has different features and pricing.

Source

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