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Productboard

Product management system that helps you understand what customers need

As of 30 August 2026, Productboard has a free plan and paid plans start at $15/month. Productboard is a customer-driven product management platform that empowers teams to get the right products to market faster. Softwr lists it under Technology. Productboard is made by Productboard Inc, launched in 2014, available on Web, iOS, Android, API.

Overview

What Productboard does

Productboard is a customer-driven product management platform that empowers teams to get the right products to market faster. It provides a complete solution for product teams to understand user needs, prioritize what to build next, and rally everyone around the roadmap.

What people use it for

  • Product roadmapping
  • Feature prioritization
  • Customer feedback management
  • Stakeholder alignment
  • Product strategy

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Productboard.

  • Per-maker pricing escalates quickly for larger product organizations
  • Connection to Jira often functions as one-way integration with limitations
  • Manual feedback collection processes are time-consuming and error-prone
  • Lacks strategic product management functions beyond feedback centralization

Cross-shopped

What people choose instead of Productboard

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

  • Productboard logo
    Productboard
    vs
    Aha! logo
    Aha!

    Aha!: Product management platform with roadmapping and customer feedback collection similar to Productboard.

  • Productboard logo
    Productboard
    vs
    Fibery logo
    Fibery

    Fibery: All-in-one workspace for product teams with feedback and planning capabilities.

Pricing

What Productboard costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

Starter

Free

  • 50 feedback notes
  • 1 Teamspace
  • 1 Objective
  • 1 Product Portal

Spark

$15 /mo

  • Feedback portal
  • Prioritization boards
  • Roadmap views
  • AI features with 250 credits/month
  • Unlimited feedback notes

Capabilities

Features

  • Customer insights portal

  • Feature prioritization

  • Dynamic roadmaps

  • User feedback management

  • Product hierarchy

  • Custom scoring

  • Release planning

  • Stakeholder alignment

  • Jira

    Integration with Jira

  • Slack

    Integration with Slack

  • GitHub

    Integration with GitHub

  • Intercom

    Integration with Intercom

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

What is included in the Spark plan?

Productboard Spark at USD 15/maker/month (annual) or USD 19/maker/month (monthly) includes the feedback portal, prioritization boards, roadmap views, and AI features. Spark includes 250 AI credits per maker per month.

Source
Is there a free plan available?

Yes. Productboard offers a free Starter plan with 50 feedback notes, 1 Teamspace, 1 Objective, and 1 Product Portal.

Source
How many AI credits do new users get?

New signups receive 150 free AI credits to trial AI features, plus the included 250 credits per maker per month on paid plans.

Source

Behind it

Who makes Productboard

Company
Productboard Inc
Based in
San Francisco, CA
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Softwr does not host reviews and shows no star rating for Productboard, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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