Softwr

Government · head to head

Clariti vs ThetaRay

Clariti logo

Clariti

Government

Permitting, licensing and land management for local government, built natively on Salesforce

From
On request
Free plan
No
ThetaRay logo

ThetaRay

Cybersecurity

Unsupervised AI transaction monitoring for cross-border and correspondent banking

From
On request
Free plan
No

The short version

  • Each has a real cost: Clariti salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.; ThetaRay unsupervised models are harder to justify to an examiner than explicit rules, and some regulators still expect documented threshold logic, which can force you to run both systems.
  • They diverge on capability: Clariti covers Permitting workflows, ThetaRay covers Unsupervised detection.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Clariti and ThetaRay actually diverge.

Attributes where Clariti and ThetaRay differ
AttributeClaritiThetaRay
PlatformsWeb, iOS, AndroidWeb
CategoryGovernmentCybersecurity

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Clariti

  • Permitting workflows
  • Business licensing
  • Inspections
  • Code enforcement
  • Public portal
  • Salesforce platform tooling

Only in ThetaRay

  • Unsupervised detection
  • Cross-border focus
  • Sanctions screening
  • Alert triage
  • Customer risk scoring
  • Cloud native

What people use each for

The jobs each tool is most often brought in to do.

Clariti

  • A city already standardised on Salesforce that wants permitting inside the same platformnot ThetaRay
  • An agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stallednot ThetaRay
  • A county needing configurable workflows across permits, licensing and code enforcementnot ThetaRay
  • An IT department that wants to configure and report on its own permitting workflows without vendor ticketsnot ThetaRay

ThetaRay

  • A correspondent bank that cannot see the ultimate originator and needs behavioural signals rather than counterparty listsnot Clariti
  • A cross-border payments fintech whose rules engine produces more alerts than its compliance team can clearnot Clariti
  • A bank under a regulatory consent order needing demonstrable improvement in detection within a fixed periodnot Clariti
  • A payment institution entering a high-risk corridor where existing thresholds were calibrated on domestic trafficnot Clariti

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Clariti

  • Salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.
  • Building on Salesforce means the agency inherits Salesforce release cycles and pricing changes, neither of which Clariti controls.
  • It has far less accumulated edge case handling than the incumbents, so unusual fee schedules, historic district rules or state mandated reporting can become configuration projects.
  • Professional services dominate the first year cost, as with every permitting implementation, and agencies that budget only for licence are the ones whose projects stall.
  • The install base is smaller than Accela or Tyler, so there are fewer peer agencies to call for reference and fewer trained implementation consultants in the market.

ThetaRay

  • Unsupervised models are harder to justify to an examiner than explicit rules, and some regulators still expect documented threshold logic, which can force you to run both systems.
  • The alert reduction claim depends heavily on your data, so a parallel run is essential and adds months and cost before you can decommission the incumbent.
  • Coverage is strongest in cross-border and correspondent flows; institutions whose risk is domestic retail fraud will find the fit weaker than a general-purpose monitoring platform.
  • It is a smaller vendor than the incumbents, so integration connectors into legacy core banking systems are often bespoke work rather than a supported adapter.
  • Model retraining and tuning are vendor-led, which means changing detection behaviour is a support conversation rather than something your own analysts can do that afternoon.

Pricing, plan by plan

Clariti

On request
  • Clariti$undefined/year
    • Quoted by agency size and module scope
    • Salesforce platform licences are a separate cost underneath the subscription
    • Implementation and configuration services typically exceed first year licence cost

ThetaRay

On request
  • ThetaRay Sonar$undefined/year
    • Priced by monitored transaction volume and number of monitored entities
    • SaaS on Azure with regional data residency options
    • Parallel run and model tuning included in onboarding

Which should you pick?

Choose Clariti if

  • You need permitting workflows.
  • You work on Web, iOS, Android.
  • You also want business licensing.

Choose ThetaRay if

  • You need unsupervised detection.
  • You also want cross-border focus.

Questions people ask

Is Clariti or ThetaRay better?
Neither clearly leads. Clariti starts at On request and ThetaRay at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Clariti or ThetaRay?
Clariti starts at On request and ThetaRay at On request.
Does Clariti or ThetaRay run on more platforms?
Clariti runs on Web, iOS, Android. ThetaRay runs on Web.
What is Clariti best used for?
Clariti is most often used for a city already standardised on salesforce that wants permitting inside the same platform, an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled, a county needing configurable workflows across permits, licensing and code enforcement, an it department that wants to configure and report on its own permitting workflows without vendor tickets. Of those, a city already standardised on salesforce that wants permitting inside the same platform and an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled are not what ThetaRay is typically brought in for.
What can Clariti do that ThetaRay cannot?
Clariti covers Permitting workflows, Business licensing, Inspections, Code enforcement. ThetaRay covers Unsupervised detection, Cross-border focus, Sanctions screening, Alert triage.

Answered from the vendors’ own pages

Clariti: Do we need Salesforce licences as well?

Yes. Clariti runs on the Salesforce platform, and those licences are a separate line item. Insist on a fully loaded quote.

ThetaRay: Does it replace a rules engine entirely?

Rarely on day one. Most institutions run it alongside existing rules during a parallel period, and some keep specific regulator-mandated rules permanently.

Clariti: How does it compare with Accela?

Accela has far deeper accumulated handling of edge cases. Clariti offers a more modern and configurable platform, at the price of Salesforce underneath.

ThetaRay: Where is the data processed?

SaaS runs on Microsoft Azure with regional deployment options, which is the mechanism for meeting data residency conditions in regulated markets.

Clariti: Can we see what other agencies paid?

Yes. Permitting contracts are public records and award notices routinely list implementation and annual subscription values.

ThetaRay: Is sanctions screening included?

Screening is available on the same platform but licensed as part of the commercial package rather than bundled by default. Confirm it is in your quote.

Clariti: Is it suitable for a small town?

Usually not. The platform cost and implementation effort suit mid sized and larger agencies.

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