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Government · head to head

Clariti vs Sardine

Clariti logo

Clariti

Government

Permitting, licensing and land management for local government, built natively on Salesforce

From
On request
Free plan
No
Full reviewWebsite
Sardine logo

Sardine

Cybersecurity

Device intelligence and behaviour biometrics for fraud and compliance

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: Clariti salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.; Sardine signal quality depends on the SDK being embedded in your own web and mobile clients, so fraud improvements become dependent on your app release cycle and any coverage gap is a blind spot.
  • They diverge on capability: Clariti covers Permitting workflows, Sardine covers Device intelligence.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Clariti and Sardine actually diverge.

Attributes where Clariti and Sardine differ
AttributeClaritiSardine
CategoryGovernmentCybersecurity

Identical on both: starting price (On request), pricing model (quote), free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Clariti

  • Permitting workflows
  • Business licensing
  • Inspections
  • Code enforcement
  • Public portal
  • Salesforce platform tooling

Only in Sardine

  • Device intelligence
  • Behaviour biometrics
  • Scam detection
  • Onboarding risk scoring
  • AML transaction monitoring
  • Dispute and chargeback handling
  • Rules editor

What people use each for

The jobs each tool is most often brought in to do.

Clariti

  • A city already standardised on Salesforce that wants permitting inside the same platformnot Sardine
  • An agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stallednot Sardine
  • A county needing configurable workflows across permits, licensing and code enforcementnot Sardine
  • An IT department that wants to configure and report on its own permitting workflows without vendor ticketsnot Sardine

Sardine

  • A neobank losing money to authorised push payment scams where the customer genuinely approved the transfernot Clariti
  • A crypto exchange trying to detect accounts being operated by remote access rather than by their ownernot Clariti
  • A fintech seeing synthetic identity signups that pass document verification but share device characteristicsnot Clariti
  • A lender wanting first party fraud signals at application time that a credit bureau file does not containnot Clariti

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Clariti

  • Salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.
  • Building on Salesforce means the agency inherits Salesforce release cycles and pricing changes, neither of which Clariti controls.
  • It has far less accumulated edge case handling than the incumbents, so unusual fee schedules, historic district rules or state mandated reporting can become configuration projects.
  • Professional services dominate the first year cost, as with every permitting implementation, and agencies that budget only for licence are the ones whose projects stall.
  • The install base is smaller than Accela or Tyler, so there are fewer peer agencies to call for reference and fewer trained implementation consultants in the market.

Sardine

  • Signal quality depends on the SDK being embedded in your own web and mobile clients, so fraud improvements become dependent on your app release cycle and any coverage gap is a blind spot.
  • Behavioural and device telemetry collection needs a documented lawful basis under GDPR, and EU privacy reviews frequently delay rollouts that were scoped as engineering work.
  • Pricing is per session or per active user, so a consumer product with many low value sessions pays in proportion to traffic rather than to fraud exposure.
  • As a younger private company it lacks the enforcement-tested audit history that a bank examiner expects, which makes it a harder sell inside a regulated bank than inside a fintech.
  • It is strongest on session-time signals and weaker as a system of record for long horizon AML typologies, so larger institutions end up running it alongside a traditional monitoring platform rather than instead of one.

Pricing, plan by plan

Clariti

On request
  • Clariti$undefined/year
    • Quoted by agency size and module scope
    • Salesforce platform licences are a separate cost underneath the subscription
    • Implementation and configuration services typically exceed first year licence cost

Sardine

On request
  • Sardine$undefined/year
    • Priced per user session or per monthly active user
    • Annual contract with volume commitment
    • SDK for web, iOS and Android

Which should you pick?

Choose Clariti if

  • You need permitting workflows.
  • You work on Web, iOS, Android.
  • You also want business licensing.
Clariti review

Choose Sardine if

  • You need device intelligence.
  • You work on Web, iOS, Android.
  • You also want behaviour biometrics.
Sardine review

Questions people ask

Is Clariti or Sardine better?
Neither clearly leads. Clariti starts at On request and Sardine at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Clariti or Sardine?
Clariti starts at On request and Sardine at On request.
Does Clariti or Sardine run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
What is Clariti best used for?
Clariti is most often used for a city already standardised on salesforce that wants permitting inside the same platform, an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled, a county needing configurable workflows across permits, licensing and code enforcement, an it department that wants to configure and report on its own permitting workflows without vendor tickets. Of those, a city already standardised on salesforce that wants permitting inside the same platform and an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled are not what Sardine is typically brought in for.
What can Clariti do that Sardine cannot?
Clariti covers Permitting workflows, Business licensing, Inspections, Code enforcement. Sardine covers Device intelligence, Behaviour biometrics, Scam detection, Onboarding risk scoring.

Answered from the vendors’ own pages

Clariti: Do we need Salesforce licences as well?

Yes. Clariti runs on the Salesforce platform, and those licences are a separate line item. Insist on a fully loaded quote.

Sardine: Does Sardine do document verification?

It focuses on device, behavioural and transaction signals, and integrates identity verification providers rather than being one. Treat it as complementary to a KYC vendor.

Clariti: How does it compare with Accela?

Accela has far deeper accumulated handling of edge cases. Clariti offers a more modern and configurable platform, at the price of Salesforce underneath.

Sardine: What does it need from us to work?

An SDK in your web and mobile applications plus transaction feeds. Without the client side collector you lose the signals that differentiate it.

Clariti: Can we see what other agencies paid?

Yes. Permitting contracts are public records and award notices routinely list implementation and annual subscription values.

Sardine: Is pricing published?

No. It is quoted, typically per session or per monthly active user with an annual volume commitment.

Clariti: Is it suitable for a small town?

Usually not. The platform cost and implementation effort suit mid sized and larger agencies.

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