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Government · head to head

Clariti vs Genetec Security Center

Clariti logo

Clariti

Government

Permitting, licensing and land management for local government, built natively on Salesforce

From
On request
Free plan
No
Full reviewWebsite
Genetec Security Center logo

Genetec Security Center

Cybersecurity

Unified video, access control and licence plate platform sold in perpetual channel licences plus an annual maintenance contract

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: Clariti salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.; Genetec Security Center genetec publishes no pricing and sells only through certified integrators, so buyers cannot benchmark a quote and the same 500-camera design can vary widely in price between integrators.
  • They diverge on capability: Clariti covers Permitting workflows, Genetec Security Center covers Omnicast video management.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Clariti and Genetec Security Center actually diverge.

Attributes where Clariti and Genetec Security Center differ
AttributeClaritiGenetec Security Center
PlatformsWeb, iOS, AndroidWindows, Web, iOS, Android
CategoryGovernmentCybersecurity

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Clariti

  • Permitting workflows
  • Business licensing
  • Inspections
  • Code enforcement
  • Public portal
  • Salesforce platform tooling

Only in Genetec Security Center

  • Omnicast video management
  • Synergis access control
  • AutoVu ALPR
  • Security Desk
  • Federation
  • Genetec Clearance
  • Mission Control
  • Genetec Advantage

What people use each for

The jobs each tool is most often brought in to do.

Clariti

  • A city already standardised on Salesforce that wants permitting inside the same platformnot Genetec Security Center
  • An agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stallednot Genetec Security Center
  • A county needing configurable workflows across permits, licensing and code enforcementnot Genetec Security Center
  • An IT department that wants to configure and report on its own permitting workflows without vendor ticketsnot Genetec Security Center

Genetec Security Center

  • An airport unifying video, doors and licence plate recognition under one operator client and one audit trailnot Clariti
  • A city federating dozens of independently owned camera systems into a regional monitoring centre without taking ownership of themnot Clariti
  • A campus that refuses to be locked to one camera manufacturer over a fifteen-year refresh cyclenot Clariti
  • A transit authority needing evidence export with a chain of custody that will survive a court challengenot Clariti

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Clariti

  • Salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.
  • Building on Salesforce means the agency inherits Salesforce release cycles and pricing changes, neither of which Clariti controls.
  • It has far less accumulated edge case handling than the incumbents, so unusual fee schedules, historic district rules or state mandated reporting can become configuration projects.
  • Professional services dominate the first year cost, as with every permitting implementation, and agencies that budget only for licence are the ones whose projects stall.
  • The install base is smaller than Accela or Tyler, so there are fewer peer agencies to call for reference and fewer trained implementation consultants in the market.

Genetec Security Center

  • Genetec publishes no pricing and sells only through certified integrators, so buyers cannot benchmark a quote and the same 500-camera design can vary widely in price between integrators.
  • Genetec Advantage is an annual maintenance agreement commonly quoted at 18 to 22 percent of licence value, so a perpetual licence is not a one-off cost, and letting it lapse freezes the system on its current version and stops support.
  • Licensing is per camera channel, so adding cameras is a licence purchase every time and organisations that expand a site by a hundred cameras discover the software line grows in step with the hardware.
  • It is a Windows server platform that has to be sized, patched, backed up and eventually migrated, so the real cost includes an IT estate and an integrator, which puts it out of reach of organisations without a security team.
  • Operator competence is a genuine dependency: Security Desk is dense, and sites that deploy it without training end up using a fraction of the platform they paid for while still paying full maintenance on all of it.

Pricing, plan by plan

Clariti

On request
  • Clariti$undefined/year
    • Quoted by agency size and module scope
    • Salesforce platform licences are a separate cost underneath the subscription
    • Implementation and configuration services typically exceed first year licence cost

Genetec Security Center

On request
  • Security Center$undefined/year
    • Perpetual video channel licences, priced per camera
    • Standard, Professional and Enterprise editions
    • Access control and ALPR modules licensed separately

Which should you pick?

Choose Clariti if

  • You need permitting workflows.
  • You work on Web, iOS, Android.
  • You also want business licensing.
Clariti review

Choose Genetec Security Center if

  • You need omnicast video management.
  • You work on Windows, Web, iOS, Android.
  • You also want synergis access control.
Genetec Security Center review

Questions people ask

Is Clariti or Genetec Security Center better?
Neither clearly leads. Clariti starts at On request and Genetec Security Center at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Clariti or Genetec Security Center?
Clariti starts at On request and Genetec Security Center at On request.
Does Clariti or Genetec Security Center run on more platforms?
Clariti runs on Web, iOS, Android. Genetec Security Center runs on Windows, Web, iOS, Android.
What is Clariti best used for?
Clariti is most often used for a city already standardised on salesforce that wants permitting inside the same platform, an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled, a county needing configurable workflows across permits, licensing and code enforcement, an it department that wants to configure and report on its own permitting workflows without vendor tickets. Of those, a city already standardised on salesforce that wants permitting inside the same platform and an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled are not what Genetec Security Center is typically brought in for.
What can Clariti do that Genetec Security Center cannot?
Clariti covers Permitting workflows, Business licensing, Inspections, Code enforcement. Genetec Security Center covers Omnicast video management, Synergis access control, AutoVu ALPR, Security Desk.

Answered from the vendors’ own pages

Clariti: Do we need Salesforce licences as well?

Yes. Clariti runs on the Salesforce platform, and those licences are a separate line item. Insist on a fully loaded quote.

Genetec Security Center: How much does Genetec cost per camera?

Genetec does not publish prices. Independent estimates put on-premises video channel licences in the region of 150 to 250 US dollars per camera by edition, plus annual Advantage maintenance at roughly 18 to 22 percent of licence value.

Clariti: How does it compare with Accela?

Accela has far deeper accumulated handling of edge cases. Clariti offers a more modern and configurable platform, at the price of Salesforce underneath.

Genetec Security Center: Is Genetec Advantage optional?

Technically yes, but without it you get no version upgrades and no support, and reinstating it later usually means paying for the lapsed period.

Clariti: Can we see what other agencies paid?

Yes. Permitting contracts are public records and award notices routinely list implementation and annual subscription values.

Genetec Security Center: Can I buy Genetec directly?

No. It is sold exclusively through certified integrators, who also do the design and commissioning.

Clariti: Is it suitable for a small town?

Usually not. The platform cost and implementation effort suit mid sized and larger agencies.

Genetec Security Center: Does it work with any camera?

It supports thousands of models across manufacturers, which is its core advantage over camera-maker software, though NDAA-restricted brands should be checked against your own procurement rules.

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