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Government · head to head

Clariti vs Rhombus Systems

Clariti logo

Clariti

Government

Permitting, licensing and land management for local government, built natively on Salesforce

From
On request
Free plan
No
Full reviewWebsite
Rhombus Systems logo

Rhombus Systems

Cybersecurity

Cloud-managed cameras, sensors and access control with a per-camera annual licence

From
$149/year
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: Clariti salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.; Rhombus Systems the per-camera annual licence never ends and a camera without an active licence stops working, so the total cost over a ten-year hardware life is several times the hardware price.
  • They diverge on capability: Clariti covers Permitting workflows, Rhombus Systems covers On-camera storage.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Clariti and Rhombus Systems actually diverge.

Attributes where Clariti and Rhombus Systems differ
AttributeClaritiRhombus Systems
Starting priceOn request$149/year
Pricing modelquotePer camera per year licence plus hardware
CategoryGovernmentCybersecurity

Identical on both: free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Clariti

  • Permitting workflows
  • Business licensing
  • Inspections
  • Code enforcement
  • Public portal
  • Salesforce platform tooling

Only in Rhombus Systems

  • On-camera storage
  • No NVR or server
  • AI search
  • Access control
  • Environmental sensors
  • Unlimited users
  • Ten year hardware warranty
  • Optional cloud archiving

What people use each for

The jobs each tool is most often brought in to do.

Clariti

  • A city already standardised on Salesforce that wants permitting inside the same platformnot Rhombus Systems
  • An agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stallednot Rhombus Systems
  • A county needing configurable workflows across permits, licensing and code enforcementnot Rhombus Systems
  • An IT department that wants to configure and report on its own permitting workflows without vendor ticketsnot Rhombus Systems

Rhombus Systems

  • A school district running video across dozens of buildings with no local IT at each sitenot Clariti
  • A clinic group needing door access and cameras in one console under a single audit trailnot Clariti
  • A logistics operator that wants to search for a specific vehicle across sites without scrubbing footagenot Clariti
  • An office estate replacing ageing NVRs where nobody remains who knows how to maintain themnot Clariti

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Clariti

  • Salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.
  • Building on Salesforce means the agency inherits Salesforce release cycles and pricing changes, neither of which Clariti controls.
  • It has far less accumulated edge case handling than the incumbents, so unusual fee schedules, historic district rules or state mandated reporting can become configuration projects.
  • Professional services dominate the first year cost, as with every permitting implementation, and agencies that budget only for licence are the ones whose projects stall.
  • The install base is smaller than Accela or Tyler, so there are fewer peer agencies to call for reference and fewer trained implementation consultants in the market.

Rhombus Systems

  • The per-camera annual licence never ends and a camera without an active licence stops working, so the total cost over a ten-year hardware life is several times the hardware price.
  • Cameras must be Rhombus, so there is no reuse of existing IP cameras and migrating away means replacing every device rather than changing software.
  • Cloud archiving is priced separately by retention and stream count, and long retention on multisensor cameras runs into five figures per camera, which can dwarf everything else in the quote.
  • On-camera storage is the default retention, so a camera physically stolen or destroyed takes its unarchived footage with it unless cloud archiving was paid for on that camera.
  • Analytics and integrations are good for mid-market needs but shallower than a dedicated enterprise VMS with a large third-party ecosystem, so specialist requirements like advanced LPR or forensic search hit limits.

Pricing, plan by plan

Clariti

On request
  • Clariti$undefined/year
    • Quoted by agency size and module scope
    • Salesforce platform licences are a separate cost underneath the subscription
    • Implementation and configuration services typically exceed first year licence cost

Rhombus Systems

$149/year
  • Professional$149/year
    • Per camera per year
    • Cloud console and management
    • On-camera storage retention
  • Enterprise$199/year
    • Per camera per year
    • Everything in Professional
    • Flexible cloud archiving options
  • Cloud archiving$undefined/year
    • Priced separately by retention period and stream count
    • Multisensor cameras cost several times a single sensor camera
    • Long retention on multisensor models can reach five figures per camera

Which should you pick?

Choose Clariti if

  • You need permitting workflows.
  • You work on Web, iOS, Android.
  • You also want business licensing.
Clariti review

Choose Rhombus Systems if

  • You need on-camera storage.
  • You work on Web, iOS, Android.
  • You also want no nvr or server.
Rhombus Systems review

Questions people ask

Is Clariti or Rhombus Systems better?
Neither clearly leads. Clariti starts at On request and Rhombus Systems at $149/year, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Clariti or Rhombus Systems?
Clariti starts at On request and Rhombus Systems at $149/year.
Does Clariti or Rhombus Systems run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
What is Clariti best used for?
Clariti is most often used for a city already standardised on salesforce that wants permitting inside the same platform, an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled, a county needing configurable workflows across permits, licensing and code enforcement, an it department that wants to configure and report on its own permitting workflows without vendor tickets. Of those, a city already standardised on salesforce that wants permitting inside the same platform and an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled are not what Rhombus Systems is typically brought in for.
What can Clariti do that Rhombus Systems cannot?
Clariti covers Permitting workflows, Business licensing, Inspections, Code enforcement. Rhombus Systems covers On-camera storage, No NVR or server, AI search, Access control.

Answered from the vendors’ own pages

Clariti: Do we need Salesforce licences as well?

Yes. Clariti runs on the Salesforce platform, and those licences are a separate line item. Insist on a fully loaded quote.

Rhombus Systems: Do I need an NVR or a server?

No. Cameras record on board and connect directly to the cloud console, which is the main operational reason organisations pick it.

Clariti: How does it compare with Accela?

Accela has far deeper accumulated handling of edge cases. Clariti offers a more modern and configurable platform, at the price of Salesforce underneath.

Rhombus Systems: What does the licence cost?

Roughly $149 per camera per year for Professional and about $199 for Enterprise, typically sold in one, three, five or ten year terms.

Clariti: Can we see what other agencies paid?

Yes. Permitting contracts are public records and award notices routinely list implementation and annual subscription values.

Rhombus Systems: Is cloud storage included?

No. On-camera storage is the default. Cloud archiving is a separate charge priced by retention duration and number of streams.

Clariti: Is it suitable for a small town?

Usually not. The platform cost and implementation effort suit mid sized and larger agencies.

Rhombus Systems: Can I use my existing cameras?

No. The platform works only with Rhombus hardware, which is the trade-off for the zero-server architecture.

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