Government · head to head
Clariti vs NordVPN

Clariti
Government
Permitting, licensing and land management for local government, built natively on Salesforce
- From
- On request
- Free plan
- No

NordVPN
Cybersecurity
Consumer and business VPN from Nord Security, registered in Panama, with repeated third-party no-logs audits.
- From
- $3.99/month
- Free plan
- No
The short version
- Each has a real cost: Clariti salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.; NordVPN a server in a Finnish datacentre was accessed in March 2018 through a remote management interface left exposed by the hosting provider, and NordVPN did not disclose it until October 2019, so a buyer relying on the company's transparency is relying on a track record that includes a nineteen-month delay.
- They diverge on capability: Clariti covers Permitting workflows, NordVPN covers NordLynx.
- Prices and features above were last checked on 31 August 2026.
Where they differ
Only the attributes on which Clariti and NordVPN actually diverge.
Identical on both: free tier (No), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Clariti
- Permitting workflows
- Business licensing
- Inspections
- Code enforcement
- Public portal
- Salesforce platform tooling
Only in NordVPN
- NordLynx
- Audited no-logs policy
- RAM-only servers
- Threat Protection
- Obfuscated servers
- Double VPN
- Kill switch
- Dedicated IP
What people use each for
The jobs each tool is most often brought in to do.
Clariti
- A city already standardised on Salesforce that wants permitting inside the same platformnot NordVPN
- An agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stallednot NordVPN
- A county needing configurable workflows across permits, licensing and code enforcementnot NordVPN
- An IT department that wants to configure and report on its own permitting workflows without vendor ticketsnot NordVPN
NordVPN
- A buyer choosing on evidence rather than claims, who wants a no-logs policy that has been audited more than once by a named firmnot Clariti
- Households and individuals wanting one subscription across ten devices including a smart TVnot Clariti
- Travellers and remote workers on hotel and airport networks who need obfuscation where plain VPN protocols are blockednot Clariti
- Small teams needing basic remote access to a shared resource, via the NordLayer business product rather than the consumer appnot Clariti
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Clariti
- Salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.
- Building on Salesforce means the agency inherits Salesforce release cycles and pricing changes, neither of which Clariti controls.
- It has far less accumulated edge case handling than the incumbents, so unusual fee schedules, historic district rules or state mandated reporting can become configuration projects.
- Professional services dominate the first year cost, as with every permitting implementation, and agencies that budget only for licence are the ones whose projects stall.
- The install base is smaller than Accela or Tyler, so there are fewer peer agencies to call for reference and fewer trained implementation consultants in the market.
NordVPN
- A server in a Finnish datacentre was accessed in March 2018 through a remote management interface left exposed by the hosting provider, and NordVPN did not disclose it until October 2019, so a buyer relying on the company's transparency is relying on a track record that includes a nineteen-month delay.
- Pricing depends on a long initial term and reverts to the standard rate at renewal, so the monthly figure that justified the purchase is not what the subscriber pays in the third year, and the cheapest way to stay is usually to cancel and re-subscribe.
- Panamanian registration is selected for the absence of a data retention law, but it also means a subscriber with a dispute has little practical recourse, and the protection rests on a corporate structure the customer cannot inspect or enforce against.
- NordLynx is unavailable for manual and router configurations, so the one device that could cover an entire home network falls back to OpenVPN or IKEv2 with the associated throughput loss, and obfuscated servers likewise only run over OpenVPN.
- Features such as Threat Protection are implemented in the client rather than in the network, so any device using a manual configuration, a router or an unsupported platform receives a bare tunnel without the protections the subscription is sold on.
Pricing, plan by plan
Clariti
On request- Clariti$undefined/year
- Quoted by agency size and module scope
- Salesforce platform licences are a separate cost underneath the subscription
- Implementation and configuration services typically exceed first year licence cost
NordVPN
$3.99/month- Standard$3.99/month
- 6 devices
- 5,500+ servers
- Threat Protection Lite
- Plus$4.99/month
- All Standard features
- Threat Protection Pro
- NordPass password manager
- Complete$5.99/month
- All Plus features
- NordLocker 1TB encrypted cloud
- Identity theft protection
Which should you pick?
Choose Clariti if
- You need permitting workflows.
- You work on Web, iOS, Android.
- You also want business licensing.
Choose NordVPN if
- You need nordlynx.
- You work on Web, Desktop, Mobile, Api.
- You also want audited no-logs policy.
Questions people ask
- Is Clariti or NordVPN better?
- Neither clearly leads. Clariti starts at On request and NordVPN at $3.99/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Clariti or NordVPN?
- Clariti starts at On request and NordVPN at $3.99/month.
- Does Clariti or NordVPN run on more platforms?
- Clariti runs on Web, iOS, Android. NordVPN runs on Web, Desktop, Mobile, Api.
- What is Clariti best used for?
- Clariti is most often used for a city already standardised on salesforce that wants permitting inside the same platform, an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled, a county needing configurable workflows across permits, licensing and code enforcement, an it department that wants to configure and report on its own permitting workflows without vendor tickets. Of those, a city already standardised on salesforce that wants permitting inside the same platform and an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled are not what NordVPN is typically brought in for.
- What can Clariti do that NordVPN cannot?
- Clariti covers Permitting workflows, Business licensing, Inspections, Code enforcement. NordVPN covers NordLynx, Audited no-logs policy, RAM-only servers, Threat Protection.
Answered from the vendors’ own pages
Clariti: Do we need Salesforce licences as well?
Yes. Clariti runs on the Salesforce platform, and those licences are a separate line item. Insist on a fully loaded quote.
NordVPN: What jurisdiction is NordVPN under?
The VPN service company is registered in Panama, which has no mandatory data retention law for these services. The wider Nord Security group operates from Lithuania.
Clariti: How does it compare with Accela?
Accela has far deeper accumulated handling of edge cases. Clariti offers a more modern and configurable platform, at the price of Salesforce underneath.
NordVPN: Has the no-logs claim actually been audited?
Yes, more than once. PwC Switzerland examined it in 2018 and 2020 and Deloitte in later engagements. Each is a point-in-time assurance report over stated policy and server configuration, not ongoing monitoring.
Clariti: Can we see what other agencies paid?
Yes. Permitting contracts are public records and award notices routinely list implementation and annual subscription values.
NordVPN: What happened in the 2018 breach?
An attacker reached one rented server in Finland via an insecure remote management tool left in place by the datacentre provider, and obtained a TLS key that had expired. NordVPN disclosed it in October 2019, nineteen months later, and afterwards moved the estate to RAM-only servers.
Clariti: Is it suitable for a small town?
Usually not. The platform cost and implementation effort suit mid sized and larger agencies.
NordVPN: How many devices does one subscription cover?
Ten simultaneous connections. A router configured with the service counts as one connection regardless of how many devices sit behind it.
NordVPN: Does it work on restrictive networks?
There are obfuscated servers intended for networks that block VPN protocols, but they run over OpenVPN only and no provider can guarantee access in a country that actively filters. Treat it as best effort.
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