Softwr

Government · head to head

Clariti vs Spot AI

Clariti logo

Clariti

Government

Permitting, licensing and land management for local government, built natively on Salesforce

From
On request
Free plan
No
Spot AI logo

Spot AI

Cybersecurity

Cloud video intelligence that runs on your existing cameras through an on-site recorder

From
$99/month
Free plan
No

The short version

  • Each has a real cost: Clariti salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.; Spot AI at roughly $99 per camera per month the all-in rate is high against a perpetual VMS licence: 200 cameras is around $240,000 a year, recurring, where an on-premise system would be largely a one-time cost.
  • They diverge on capability: Clariti covers Permitting workflows, Spot AI covers Camera agnostic.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Clariti and Spot AI actually diverge.

Attributes where Clariti and Spot AI differ
AttributeClaritiSpot AI
Starting priceOn request$99/month
Pricing modelquotePer camera per month, all inclusive
CategoryGovernmentCybersecurity

Identical on both: free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Clariti

  • Permitting workflows
  • Business licensing
  • Inspections
  • Code enforcement
  • Public portal
  • Salesforce platform tooling

Only in Spot AI

  • Camera agnostic
  • Intelligent Video Recorder
  • AI video search
  • Operational analytics
  • Cloud management
  • Alerting and clip sharing
  • All-in per-camera pricing

What people use each for

The jobs each tool is most often brought in to do.

Clariti

  • A city already standardised on Salesforce that wants permitting inside the same platformnot Spot AI
  • An agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stallednot Spot AI
  • A county needing configurable workflows across permits, licensing and code enforcementnot Spot AI
  • An IT department that wants to configure and report on its own permitting workflows without vendor ticketsnot Spot AI

Spot AI

  • A manufacturer with hundreds of existing cameras that wants cloud search without replacing any of themnot Clariti
  • A logistics operator investigating dock door delays and trailer dwell time from footagenot Clariti
  • A retail chain reviewing incidents across dozens of stores without a VPN into each sitenot Clariti
  • A safety team detecting forklift near-misses and missing personal protective equipment automaticallynot Clariti

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Clariti

  • Salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.
  • Building on Salesforce means the agency inherits Salesforce release cycles and pricing changes, neither of which Clariti controls.
  • It has far less accumulated edge case handling than the incumbents, so unusual fee schedules, historic district rules or state mandated reporting can become configuration projects.
  • Professional services dominate the first year cost, as with every permitting implementation, and agencies that budget only for licence are the ones whose projects stall.
  • The install base is smaller than Accela or Tyler, so there are fewer peer agencies to call for reference and fewer trained implementation consultants in the market.

Spot AI

  • At roughly $99 per camera per month the all-in rate is high against a perpetual VMS licence: 200 cameras is around $240,000 a year, recurring, where an on-premise system would be largely a one-time cost.
  • Reusing existing cameras saves capital but caps quality; AI analytics on a fifteen-year-old analogue camera produces correspondingly poor results and no software fixes the optics.
  • Per-camera monthly billing scales linearly with camera count, so adding coverage is always expensive and there is no volume point where marginal cameras become cheap.
  • The on-site IVR is a single point of failure per location, so an appliance fault takes that site's recording and cloud access with it until it is replaced.
  • It is a subscription with no perpetual option, so an organisation that stops paying loses the platform entirely and is left with cameras and no management system.

Pricing, plan by plan

Clariti

On request
  • Clariti$undefined/year
    • Quoted by agency size and module scope
    • Salesforce platform licences are a separate cost underneath the subscription
    • Implementation and configuration services typically exceed first year licence cost

Spot AI

$99/month
  • Spot AI$99/month
    • Reference rate of roughly $99 per camera per month
    • Includes the on-site IVR appliance, cloud software, AI and support
    • Monthly, annual and multi-year terms available

Which should you pick?

Choose Clariti if

  • You need permitting workflows.
  • You work on Web, iOS, Android.
  • You also want business licensing.

Choose Spot AI if

  • You need camera agnostic.
  • You work on Web, iOS, Android.
  • You also want intelligent video recorder.

Questions people ask

Is Clariti or Spot AI better?
Neither clearly leads. Clariti starts at On request and Spot AI at $99/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Clariti or Spot AI?
Clariti starts at On request and Spot AI at $99/month.
Does Clariti or Spot AI run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
What is Clariti best used for?
Clariti is most often used for a city already standardised on salesforce that wants permitting inside the same platform, an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled, a county needing configurable workflows across permits, licensing and code enforcement, an it department that wants to configure and report on its own permitting workflows without vendor tickets. Of those, a city already standardised on salesforce that wants permitting inside the same platform and an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled are not what Spot AI is typically brought in for.
What can Clariti do that Spot AI cannot?
Clariti covers Permitting workflows, Business licensing, Inspections, Code enforcement. Spot AI covers Camera agnostic, Intelligent Video Recorder, AI video search, Operational analytics.

Answered from the vendors’ own pages

Clariti: Do we need Salesforce licences as well?

Yes. Clariti runs on the Salesforce platform, and those licences are a separate line item. Insist on a fully loaded quote.

Spot AI: Do I have to buy new cameras?

No. That is the main point of the product: the IVR appliance connects to existing IP and analogue cameras.

Clariti: How does it compare with Accela?

Accela has far deeper accumulated handling of edge cases. Clariti offers a more modern and configurable platform, at the price of Salesforce underneath.

Spot AI: What does it cost?

The reference rate that recurs across pricing breakdowns and Spot AI materials is roughly $99 per camera per month, bundling the appliance, cloud software, AI and support.

Clariti: Can we see what other agencies paid?

Yes. Permitting contracts are public records and award notices routinely list implementation and annual subscription values.

Spot AI: Is there a perpetual licence option?

No. It is subscription only, and the platform stops working when the subscription does.

Clariti: Is it suitable for a small town?

Usually not. The platform cost and implementation effort suit mid sized and larger agencies.

Spot AI: Will AI analytics work on my old analogue cameras?

They will run, but detection quality follows image quality. Old low resolution cameras produce poor analytics results.

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