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Government · head to head

Clariti vs Motorola Vigilant

Clariti logo

Clariti

Government

Permitting, licensing and land management for local government, built natively on Salesforce

From
On request
Free plan
No
Full reviewWebsite
Motorola Vigilant logo

Motorola Vigilant

Cybersecurity

Fixed and mobile licence plate recognition with a shared law enforcement plate database

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: Clariti salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.; Motorola Vigilant state law can decide eligibility outright: California's SB 34 imposes operator duties and restricts sharing ALPR data with out-of-state and federal agencies, and agencies have been audited and found non-compliant.
  • They diverge on capability: Clariti covers Permitting workflows, Motorola Vigilant covers Fixed LPR cameras.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Clariti and Motorola Vigilant actually diverge.

Attributes where Clariti and Motorola Vigilant differ
AttributeClaritiMotorola Vigilant
PlatformsWeb, iOS, AndroidWeb, Windows, iOS, Android
CategoryGovernmentCybersecurity

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Clariti

  • Permitting workflows
  • Business licensing
  • Inspections
  • Code enforcement
  • Public portal
  • Salesforce platform tooling

Only in Motorola Vigilant

  • Fixed LPR cameras
  • Mobile LPR
  • LEARN database
  • VehicleManager analytics
  • Hotlist alerting
  • Published API
  • Audit logging

What people use each for

The jobs each tool is most often brought in to do.

Clariti

  • A city already standardised on Salesforce that wants permitting inside the same platformnot Motorola Vigilant
  • An agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stallednot Motorola Vigilant
  • A county needing configurable workflows across permits, licensing and code enforcementnot Motorola Vigilant
  • An IT department that wants to configure and report on its own permitting workflows without vendor ticketsnot Motorola Vigilant

Motorola Vigilant

  • A police department building a hotlist alerting network on arterial roads into a jurisdictionnot Clariti
  • An investigator reconstructing a suspect vehicle's movements across multiple agency jurisdictionsnot Clariti
  • A toll or parking authority enforcing against a registered vehicle listnot Clariti
  • A sheriff's office locating a vehicle associated with an active AMBER or missing person alertnot Clariti

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Clariti

  • Salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.
  • Building on Salesforce means the agency inherits Salesforce release cycles and pricing changes, neither of which Clariti controls.
  • It has far less accumulated edge case handling than the incumbents, so unusual fee schedules, historic district rules or state mandated reporting can become configuration projects.
  • Professional services dominate the first year cost, as with every permitting implementation, and agencies that budget only for licence are the ones whose projects stall.
  • The install base is smaller than Accela or Tyler, so there are fewer peer agencies to call for reference and fewer trained implementation consultants in the market.

Motorola Vigilant

  • State law can decide eligibility outright: California's SB 34 imposes operator duties and restricts sharing ALPR data with out-of-state and federal agencies, and agencies have been audited and found non-compliant.
  • Local surveillance technology ordinances increasingly require a published usage policy, retention limits and a public council hearing before purchase, which can add many months or block the procurement entirely.
  • Motorola has faced litigation over its dual role as ALPR operator and end user, so the legal exposure of the data-sharing model is unresolved and sits partly with the purchasing agency.
  • The value comes from the shared LEARN database, which means the capability an agency actually buys depends on what other agencies contribute, and that can shrink if peers withdraw for legal or political reasons.
  • Nothing is published on price, and camera hardware, database subscription and analytics are separate line items, so the multi-year total is far higher than the initial camera quote suggests.

Pricing, plan by plan

Clariti

On request
  • Clariti$undefined/year
    • Quoted by agency size and module scope
    • Salesforce platform licences are a separate cost underneath the subscription
    • Implementation and configuration services typically exceed first year licence cost

Motorola Vigilant

On request
  • Vigilant LPR$undefined/year
    • Fixed and mobile camera hardware quoted per unit
    • LEARN database access subscribed per agency
    • Analytics software licensed separately

Which should you pick?

Choose Clariti if

  • You need permitting workflows.
  • You work on Web, iOS, Android.
  • You also want business licensing.
Clariti review

Choose Motorola Vigilant if

  • You need fixed lpr cameras.
  • You work on Web, Windows, iOS, Android.
  • You also want mobile lpr.
Motorola Vigilant review

Questions people ask

Is Clariti or Motorola Vigilant better?
Neither clearly leads. Clariti starts at On request and Motorola Vigilant at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Clariti or Motorola Vigilant?
Clariti starts at On request and Motorola Vigilant at On request.
Does Clariti or Motorola Vigilant run on more platforms?
Clariti runs on Web, iOS, Android. Motorola Vigilant runs on Web, Windows, iOS, Android.
What is Clariti best used for?
Clariti is most often used for a city already standardised on salesforce that wants permitting inside the same platform, an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled, a county needing configurable workflows across permits, licensing and code enforcement, an it department that wants to configure and report on its own permitting workflows without vendor tickets. Of those, a city already standardised on salesforce that wants permitting inside the same platform and an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled are not what Motorola Vigilant is typically brought in for.
What can Clariti do that Motorola Vigilant cannot?
Clariti covers Permitting workflows, Business licensing, Inspections, Code enforcement. Motorola Vigilant covers Fixed LPR cameras, Mobile LPR, LEARN database, VehicleManager analytics.

Answered from the vendors’ own pages

Clariti: Do we need Salesforce licences as well?

Yes. Clariti runs on the Salesforce platform, and those licences are a separate line item. Insist on a fully loaded quote.

Motorola Vigilant: What is LEARN?

The Law Enforcement Archival Reporting Network, the shared database where plate reads from subscribing agencies are stored and queried. It is the core of the product.

Clariti: How does it compare with Accela?

Accela has far deeper accumulated handling of edge cases. Clariti offers a more modern and configurable platform, at the price of Salesforce underneath.

Motorola Vigilant: Can any agency buy it?

No. Several states restrict ALPR use and data sharing, and many municipalities require a published usage policy and a public hearing first. Check statute and local ordinance before budgeting.

Clariti: Can we see what other agencies paid?

Yes. Permitting contracts are public records and award notices routinely list implementation and annual subscription values.

Motorola Vigilant: Does California allow sharing with federal agencies?

SB 34 restricts sharing ALPR information with out-of-state and federal agencies, and California agencies have been audited on precisely that point.

Clariti: Is it suitable for a small town?

Usually not. The platform cost and implementation effort suit mid sized and larger agencies.

Motorola Vigilant: Is it only for police?

No. Toll and parking authorities, and some commercial repossession and insurance operations, also use LPR, though the LEARN law enforcement network is agency restricted.

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