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Government · head to head

CivicPlus vs Shufti Pro

CivicPlus logo

CivicPlus

Government

Civic Engagement Technology

From
On request
Free plan
No
Full reviewWebsite
Shufti Pro logo

Shufti Pro

Cybersecurity

Identity verification and AML screening at the low cost end of the market

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: CivicPlus no public pricing tiers, rates, or cost information available; Shufti Pro rates are not published despite the pay as you go framing, so the cost advantage over premium vendors has to be established through a quote rather than a price list.
  • They diverge on capability: CivicPlus covers Government Websites, Shufti Pro covers Document verification.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which CivicPlus and Shufti Pro actually diverge.

Attributes where CivicPlus and Shufti Pro differ
AttributeCivicPlusShufti Pro
CategoryGovernmentCybersecurity
Founded2001Unknown

Identical on both: starting price (On request), pricing model (quote), free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CivicPlus

  • Government Websites
  • Agenda Management
  • Mass Notifications
  • Online Forms
  • Social Media Management
  • Facebook
  • Twitter
  • GovDelivery

Only in Shufti Pro

  • Document verification
  • Facial biometrics
  • AML screening
  • KYB verification
  • Address verification
  • Age verification
  • Pay as you go option

What people use each for

The jobs each tool is most often brought in to do.

CivicPlus

  • Municipal government softwarenot Shufti Pro
  • City website managementnot Shufti Pro
  • Recreation management for local governmentnot Shufti Pro

Shufti Pro

  • A crypto exchange onboarding users in markets where premium vendors have poor document coveragenot CivicPlus
  • A gambling operator needing age assurance at high volume where per-check cost dominates the unit economicsnot CivicPlus
  • A gig economy platform verifying couriers whose documents are photographed on low end phonesnot CivicPlus
  • A startup that needs verification without signing an annual volume commitment before it knows its volumenot CivicPlus

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CivicPlus

  • No public pricing tiers, rates, or cost information available
  • Requires direct contact with sales team for pricing estimates
  • No free trial or freemium tier option listed

Shufti Pro

  • Rates are not published despite the pay as you go framing, so the cost advantage over premium vendors has to be established through a quote rather than a price list.
  • Accuracy on difficult document types trails the premium vendors, and the saving per check is often consumed by the manual review headcount handling the additional referrals.
  • The enterprise assurance profile is thinner than that of larger competitors, so regulated bank procurement teams frequently rule it out at the vendor risk stage rather than on capability.
  • Support responsiveness scales with contract size, and pay as you go customers have limited recourse when a document type suddenly starts failing in one market.
  • Country coverage is broad but uneven in depth, meaning the same product can perform very differently across two markets you are launching in simultaneously.

Pricing, plan by plan

CivicPlus

On request

No published plan breakdown. See the CivicPlus review.

Shufti Pro

On request
  • Pay as you go$undefined/month
    • Consumption billing with no annual commitment
    • Rate quoted by sales, not published
    • Resubmission sessions stated as not billable
  • Monthly commitment$undefined/month
    • Lower per-verification rate against a volume commitment
    • AML screening and KYB priced as add-ons
    • Free trial available before contracting

Which should you pick?

Choose CivicPlus if

  • You need government websites.
  • You work on Web, Ios, Android.
  • You also want agenda management.
CivicPlus review

Choose Shufti Pro if

  • You need document verification.
  • You work on Web, iOS, Android.
  • You also want facial biometrics.
Shufti Pro review

Questions people ask

Is CivicPlus or Shufti Pro better?
Neither clearly leads. CivicPlus starts at On request and Shufti Pro at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CivicPlus or Shufti Pro?
CivicPlus starts at On request and Shufti Pro at On request.
Does CivicPlus or Shufti Pro run on more platforms?
CivicPlus runs on Web, Ios, Android. Shufti Pro runs on Web, iOS, Android.
What is CivicPlus best used for?
CivicPlus is most often used for municipal government software, city website management, recreation management for local government. Of those, municipal government software and city website management are not what Shufti Pro is typically brought in for.
What can CivicPlus do that Shufti Pro cannot?
CivicPlus covers Government Websites, Agenda Management, Mass Notifications, Online Forms. Shufti Pro covers Document verification, Facial biometrics, AML screening, KYB verification.

Answered from the vendors’ own pages

CivicPlus: What does CivicPlus cost?

CivicPlus uses a custom pricing model with no published rates. Interested organizations must fill out a form and speak with a technology strategist to receive a pricing estimate based on specific needs.

Source
Shufti Pro: Are failed attempts charged?

Shufti states that resubmission sessions are not charged and that billing follows successful verification attempts. Get that written into the contract, because it materially changes total cost.

CivicPlus: Does CivicPlus offer different pricing for different sized municipalities?

Yes, CivicPlus pricing is customized based on organization size and the specific products selected from their portfolio (websites, recreation management, utility billing, etc.).

Source
Shufti Pro: Is there a published price?

No. Plan structures are published but rates are quoted. Third party estimates put effective cost well below premium vendors.

CivicPlus: How do I request pricing from CivicPlus?

Visit civicplus.com/pricing to fill out a form or call 888-228-2233 to speak with a technology strategist about your municipality's requirements and receive a custom estimate.

Source
Shufti Pro: Can we start without a commitment?

Yes. A pay as you go option exists, which is unusual in this category and useful for early stage volume.

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