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Restaurants · head to head

ChowNow vs CrunchTime

ChowNow logo

ChowNow

Restaurants

Commission-free online ordering

From
$249/month
Rated
-
Full reviewWebsite
CrunchTime logo

CrunchTime

Restaurants

Restaurant operations platform

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: ChowNow limited website customization with only pre-built Squarespace templates available; CrunchTime no pricing information is published; customers must request a demo or contact sales.
  • They diverge on capability: ChowNow covers Branded ordering, CrunchTime covers Inventory management.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which ChowNow and CrunchTime actually diverge.

Attributes where ChowNow and CrunchTime differ
AttributeChowNowCrunchTime
Starting price$249/monthOn request
Pricing modelUnknownsubscription
Founded20101995

Identical on both: free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Restaurants).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ChowNow

  • Branded ordering
  • Website integration
  • Mobile app
  • Customer database
  • Marketing tools
  • Delivery integration
  • DoorDash Drive
  • Google

Only in CrunchTime

  • Inventory management
  • Food cost control
  • Labor management
  • Forecasting
  • Compliance
  • Analytics
  • All major POS
  • HR systems

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

ChowNow

  • Point of Sale
  • Order Management
  • Inventory Control
  • Staff Scheduling

CrunchTime

  • Point of Sale
  • Order Management
  • Inventory Control
  • Staff Scheduling

Both are used for point of sale, order management, inventory control, staff scheduling, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ChowNow

  • Limited website customization with only pre-built Squarespace templates available
  • No multi-language support, limiting service to non-English speaking customer bases
  • Multi-location management requires separate dashboard for each location
  • Delivery reliability issues with reported order delays and non-arrivals
  • Limited customer support responsiveness with long phone wait times

CrunchTime

  • No pricing information is published; customers must request a demo or contact sales.
  • Pricing appears to be based on number of restaurants and locations, but no rate structure is disclosed.

Pricing, plan by plan

ChowNow

$249/month
  • Launch$249/month
    • Commission-free ordering
    • Website and mobile app
    • Basic POS integrations
  • Grow$349/month
    • All Launch features
    • Advanced marketing tools
    • Email and SMS campaigns
  • Elevate$449/month
    • All Grow features
    • Advanced reporting
    • Priority support

CrunchTime

On request
  • EnterpriseFree
    • Custom pricing
    • Full platform

Which should you pick?

Choose ChowNow if

  • You need branded ordering.
  • You work on Web, iOS, Android.
  • You also want website integration.
ChowNow review

Choose CrunchTime if

  • You need inventory management.
  • You work on Web, Ios, Android.
  • You also want food cost control.
CrunchTime review

Questions people ask

Is ChowNow or CrunchTime better?
Neither clearly leads. ChowNow starts at $249/month and CrunchTime at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ChowNow or CrunchTime?
ChowNow starts at $249/month and CrunchTime at On request.
Does ChowNow or CrunchTime run on more platforms?
ChowNow runs on Web, iOS, Android. CrunchTime runs on Web, Ios, Android.
What is ChowNow best used for?
ChowNow is most often used for point of sale, order management, inventory control, staff scheduling.
What can ChowNow do that CrunchTime cannot?
ChowNow covers Branded ordering, Website integration, Mobile app, Customer database. CrunchTime covers Inventory management, Food cost control, Labor management, Forecasting. Both handle Web support, Ios support, Android support.

Answered from the vendors’ own pages

ChowNow: Is ChowNow truly commission-free?

Yes, ChowNow charges no commission on orders placed through your website, app, or marketplace channels. However, you pay a monthly subscription ($249-$449), payment processing fees (2.95% plus $0.29 per transaction), and optional delivery fees ($7.98 per order with Flex Delivery).

Source
CrunchTime: How much does Crunchtime cost?

Crunchtime does not publish pricing on its website. The company uses custom enterprise pricing determined through sales consultation. Customers can request a personalized demo via the website or contact sales at (617) 567-5228 or [email protected] to receive a pricing quote.

Source
ChowNow: Does ChowNow integrate with my POS system?

Yes. ChowNow integrates with over 45 POS systems including Toast, Square, Clover, and Revel. Orders are automatically synced to your POS and kitchen printers without manual entry.

Source
CrunchTime: What is Crunchtime's pricing model?

Crunchtime uses a custom enterprise pricing model. Pricing is determined based on factors like restaurant count, location volume, and specific feature requirements rather than published standardized tiers. Direct sales consultation is required to obtain pricing.

Source
ChowNow: Can I use ChowNow with delivery platforms like DoorDash and Uber Eats?

ChowNow handles direct orders but also supports order aggregation from third-party delivery platforms including DoorDash, UberEats, and Grubhub through integrations.

Source
ChowNow: How much does ChowNow cost?

ChowNow plans start at $249/month (Launch), $349/month (Grow), and $449/month (Elevate) when billed monthly. Annual billing saves 8-9%. Additional fees include payment processing (2.95% plus $0.29 per transaction), setup fees ($119-$499), and optional delivery charges.

Source
ChowNow: What platforms are supported by ChowNow?

ChowNow is available on web, iOS, and Android. Restaurants get a website ordering interface and can offer a branded mobile app. Customers discover restaurants through Google Maps, Apple Maps, Yelp, and the ChowNow Marketplace.

Source
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