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Professional Services · head to head

Certinia PSA vs FreshBooks

Certinia PSA logo

Certinia PSA

Professional Services

AI-powered PSA suite, Salesforce-native

From
On request
Rated
-
Full reviewWebsite
FreshBooks logo

FreshBooks

Professional Services

Accounting software that makes you look good

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only FreshBooks has a free tier, so it costs nothing to try first.
  • Each has a real cost: Certinia PSA no pricing information is published on the pricing page; FreshBooks lite tier limited to 5 clients maximum
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Certinia PSA and FreshBooks actually diverge.

Attributes where Certinia PSA and FreshBooks differ
AttributeCertinia PSAFreshBooks
Starting priceOn requestFree
Pricing modelquotesubscription
Free tierNoYes
PlatformsWebWeb, iOS, Android
FoundedUnknown2003

Identical on both: user rating (Not yet rated), category (Professional Services).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Certinia PSA

Nothing recorded that FreshBooks does not also cover.

Only in FreshBooks

  • Invoicing
  • Expense tracking
  • Time tracking
  • Project management
  • Payments
  • Financial reporting
  • Proposals
  • Mileage tracking

What people use each for

The jobs each tool is most often brought in to do.

Certinia PSA

  • Connecting project delivery to revenuenot FreshBooks
  • Planning resource utilization across projectsnot FreshBooks
  • Tracking customer health and expansionnot FreshBooks
  • Automating workflow from deal to closeoutnot FreshBooks

FreshBooks

  • Invoicing and payment processingnot Certinia PSA
  • Time tracking and expense managementnot Certinia PSA
  • Multi-client project accountingnot Certinia PSA

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Certinia PSA

  • No pricing information is published on the pricing page
  • Pricing model is not disclosed; visitors are prompted to request a demo instead

FreshBooks

  • Lite tier limited to 5 clients maximum
  • E-signatures, proposals, and client retainers unavailable on Lite and Plus tiers
  • Advanced payment processing fee of £20/month on Plus tier (extra cost)
  • Email customization and project profitability tracking restricted to Premium tier and above
  • Offline mode not available; web-based only

Pricing, plan by plan

Certinia PSA

On request

No published plan breakdown. See the Certinia PSA review.

FreshBooks

Free
  • Lite$23/month
    • Up to 5 clients
    • Core invoicing and expense tracking
  • Plus$43/month
    • Up to 50 clients
    • Client portal and estimates
  • Premium$70/month
    • Unlimited clients
    • Advanced features
  • Select$null/mo
    • Custom pricing
    • Unlimited clients
    • Dedicated support

Which should you pick?

Choose Certinia PSA if

Nothing in the data separates Certinia PSA from FreshBooks on the points above - pick on price and on how each one feels to use.

Certinia PSA review

Choose FreshBooks if

  • You need invoicing.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want expense tracking.
FreshBooks review

Questions people ask

Is Certinia PSA or FreshBooks better?
Neither clearly leads. Certinia PSA starts at On request and FreshBooks at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Certinia PSA or FreshBooks?
FreshBooks has a free tier; the other does not. Paid plans start at On request for Certinia PSA and Free for FreshBooks.
Does Certinia PSA or FreshBooks run on more platforms?
Certinia PSA runs on Web. FreshBooks runs on Web, iOS, Android.
Can I use FreshBooks for free?
Yes. FreshBooks has a free tier, so you can try it without paying. Certinia PSA starts at On request.
What is Certinia PSA best used for?
Certinia PSA is most often used for connecting project delivery to revenue, planning resource utilization across projects, tracking customer health and expansion, automating workflow from deal to closeout. Of those, connecting project delivery to revenue and planning resource utilization across projects are not what FreshBooks is typically brought in for.
What can Certinia PSA do that FreshBooks cannot?
FreshBooks covers Invoicing, Expense tracking, Time tracking, Project management.

Answered from the vendors’ own pages

Certinia PSA: How much does Certinia PSA cost?

Certinia does not publish pricing on its website. The pricing page directs visitors to request a demo instead of displaying pricing tiers or costs.

Source
FreshBooks: How much does FreshBooks cost?

FreshBooks offers plans starting at $23 per month for Lite (up to 5 clients), $43 for Plus (up to 50 clients), $70 for Premium (unlimited clients), and custom pricing for the Select plan. Currently offering 90% off for 3 months on all plans.

Source
Certinia PSA: What is Certinia's pricing model?

The pricing model is not disclosed. Certinia's approach appears to be quote-based, requiring a sales consultation before pricing is revealed.

Source
FreshBooks: Does FreshBooks offer a free trial?

Yes, FreshBooks offers a free 30-day trial and a 30-day money-back guarantee on all plans.

Source
Certinia PSA: Is there a free trial or free tier?

No information about free trials or free tiers is provided on the pricing page.

Source
FreshBooks: What are the add-on costs for FreshBooks?

Team members cost $11 per month per user, Advanced Payments add-on costs $20 per month, and FreshBooks Payroll costs $40 per month base plus $6 per month per user.

Source
Certinia PSA: How do I obtain pricing information?

Request a demo through Certinia's website to speak with their sales team about pricing for their Professional Services Cloud, Financial Management Cloud, and other solutions.

Source
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