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Automotive · head to head

Black Book vs CCC Intelligent Solutions

Black Book logo

Black Book

Automotive

Real-time wholesale vehicle pricing

From
$199/month
Rated
-
Full reviewWebsite
C

CCC Intelligent Solutions

Automotive

Complete collision and claims solutions

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Black Book luxury sedans show larger spreads between Black Book and consumer valuations when market demand is weak; CCC Intelligent Solutions the Internet Archive's capture of CCC Intelligent Solutions' homepage on 24 December 2020 named five distinct CCC ONE products, Repair Management, Estimating, Repair Workflow, Shop Management, and Customer Experience, sold to insurers, repairers and OEMs via contact forms, with no price figure published.
  • They diverge on capability: Black Book covers Real-time pricing, CCC Intelligent Solutions covers Estimating engine.

Where they differ

Only the attributes on which Black Book and CCC Intelligent Solutions actually diverge.

Attributes where Black Book and CCC Intelligent Solutions differ
AttributeBlack BookCCC Intelligent Solutions
Starting price$199/monthOn request
PlatformsWeb, iOS, AndroidWeb, Mobile, Desktop
Founded19551980

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Automotive).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Black Book

  • Real-time pricing
  • Wholesale valuations
  • Market trends
  • Pricing reports
  • Dealer insights
  • Auction data
  • Vehicle history
  • Price alerts

Only in CCC Intelligent Solutions

  • Estimating engine
  • Claims management
  • Work order tracking
  • Photo management
  • Parts pricing
  • Labor guides
  • Workflow automation
  • Communication platform

Both cover

  • SSL encryption
  • Data encryption
  • Secure authentication

What people use each for

The jobs each tool is most often brought in to do.

Black Book

  • Dealership Management
  • Service Scheduling
  • Inventory Management
  • Sales Operations
  • Customer Relationship

CCC Intelligent Solutions

  • Dealership Management
  • Service Scheduling
  • Inventory Management
  • Sales Operations
  • Customer Relationship

Both are used for dealership management, service scheduling, inventory management, sales operations, customer relationship, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Black Book

  • Luxury sedans show larger spreads between Black Book and consumer valuations when market demand is weak
  • Electric vehicle valuations are highly volatile due to rapidly changing battery technology and market demand

CCC Intelligent Solutions

  • The Internet Archive's capture of CCC Intelligent Solutions' homepage on 24 December 2020 named five distinct CCC ONE products, Repair Management, Estimating, Repair Workflow, Shop Management, and Customer Experience, sold to insurers, repairers and OEMs via contact forms, with no price figure published.

Pricing, plan by plan

Black Book

$199/month
  • Basic$199/month
    • Wholesale pricing
    • Basic reports
    • Single user
  • Professional$399/month
    • Everything in Basic
    • Advanced reports
    • Multiple users
  • Enterprise$undefined/month
    • Everything in Professional
    • API access
    • Custom feeds

CCC Intelligent Solutions

On request
  • Estimating Suite$undefined/month
    • Damage estimating
    • Parts pricing
    • Labor guides
  • Claims Suite$undefined/month
    • Claims management
    • Repair tracking
    • Communication tools
  • Complete Platform$undefined/month
    • All modules
    • Complete integration
    • Custom workflows

Which should you pick?

Choose Black Book if

  • You need real-time pricing.
  • You work on Web, iOS, Android.
  • You also want wholesale valuations.
Black Book review

Choose CCC Intelligent Solutions if

  • You need estimating engine.
  • You work on Web, Mobile, Desktop.
  • You also want claims management.
CCC Intelligent Solutions review

Questions people ask

Is Black Book or CCC Intelligent Solutions better?
Neither clearly leads. Black Book starts at $199/month and CCC Intelligent Solutions at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Black Book or CCC Intelligent Solutions?
Black Book starts at $199/month and CCC Intelligent Solutions at On request.
Does Black Book or CCC Intelligent Solutions run on more platforms?
Black Book runs on Web, iOS, Android. CCC Intelligent Solutions runs on Web, Mobile, Desktop.
What is Black Book best used for?
Black Book is most often used for dealership management, service scheduling, inventory management, sales operations.
What can Black Book do that CCC Intelligent Solutions cannot?
Black Book covers Real-time pricing, Wholesale valuations, Market trends, Pricing reports. CCC Intelligent Solutions covers Estimating engine, Claims management, Work order tracking, Photo management. Both handle SSL encryption, Data encryption, Secure authentication.
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