Software · head to head
Black Book vs DealerTrack
The short version
- Each has a real cost: Black Book luxury sedans show larger spreads between Black Book and consumer valuations when market demand is weak; DealerTrack dealertrack (a Cox Automotive brand) publishes no pricing on its own coxautoinc.com/brands/dealertrack page for its DMS, F&I, CRM or registration/titling products; every product card ends in a Request a demo or Contact us link instead of a figure.
- They diverge on capability: Black Book covers Real-time pricing, DealerTrack covers F&I management.
Where they differ
Only the attributes on which Black Book and DealerTrack actually diverge.
| Attribute | Black Book | DealerTrack |
|---|---|---|
| Starting price | $199/month | On request |
| Pricing model | subscription | quote |
| Platforms | Web, iOS, Android | Web, Mobile, Desktop |
| Founded | 1955 | 1990 |
Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Black Book
- Real-time pricing
- Wholesale valuations
- Market trends
- Pricing reports
- Dealer insights
- Auction data
- Vehicle history
- Price alerts
Only in DealerTrack
- F&I management
- Compliance automation
- Document templates
- Customer portal
- Lender integration
- Warranty management
- Product solutions
- Reporting & analytics
Both cover
- DMS systems
- Data encryption
What people use each for
The jobs each tool is most often brought in to do.
Black Book
- Dealership Management
- Service Scheduling
- Inventory Management
- Sales Operations
- Customer Relationship
DealerTrack
- Dealership Management
- Service Scheduling
- Inventory Management
- Sales Operations
- Customer Relationship
Both are used for dealership management, service scheduling, inventory management, sales operations, customer relationship, on those jobs the choice comes down to price and fit rather than capability.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Black Book
- Luxury sedans show larger spreads between Black Book and consumer valuations when market demand is weak
- Electric vehicle valuations are highly volatile due to rapidly changing battery technology and market demand
DealerTrack
- Dealertrack (a Cox Automotive brand) publishes no pricing on its own coxautoinc.com/brands/dealertrack page for its DMS, F&I, CRM or registration/titling products; every product card ends in a Request a demo or Contact us link instead of a figure.
Pricing, plan by plan
Black Book
$199/month- Basic$199/month
- Wholesale pricing
- Basic reports
- Single user
- Professional$399/month
- Everything in Basic
- Advanced reports
- Multiple users
- Enterprise$undefined/month
- Everything in Professional
- API access
- Custom feeds
DealerTrack
On request- Standard$undefined/month
- F&I management
- Compliance tools
- Document automation
- Professional$undefined/month
- Everything in Standard
- Advanced compliance
- Custom workflows
- Enterprise$undefined/month
- Everything in Professional
- Multi-location support
- API access
Which should you pick?
Choose Black Book if
- You need real-time pricing.
- You work on Web, iOS, Android.
- You also want wholesale valuations.
Choose DealerTrack if
- You need f&i management.
- You work on Web, Mobile, Desktop.
- You also want compliance automation.
Questions people ask
- Is Black Book or DealerTrack better?
- Neither clearly leads. Black Book starts at $199/month and DealerTrack at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Black Book or DealerTrack?
- Black Book starts at $199/month and DealerTrack at On request.
- Does Black Book or DealerTrack run on more platforms?
- Black Book runs on Web, iOS, Android. DealerTrack runs on Web, Mobile, Desktop.
- What is Black Book best used for?
- Black Book is most often used for dealership management, service scheduling, inventory management, sales operations.
- What can Black Book do that DealerTrack cannot?
- Black Book covers Real-time pricing, Wholesale valuations, Market trends, Pricing reports. DealerTrack covers F&I management, Compliance automation, Document templates, Customer portal. Both handle DMS systems, Data encryption.
Related pages
More on DealerTrack
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