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Software · head to head

Capsule vs People.ai

Capsule logo

Capsule

Software

Visual CRM for small teams

From
$19/month
Rated
-
Full reviewWebsite
People.ai logo

People.ai

Software

AI Revenue Intelligence

From
$50/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Capsule the free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline; People.ai pricing per user adds up quickly for large sales teams
  • They diverge on capability: Capsule covers Deal tracking, People.ai covers Activity capture.

Where they differ

Only the attributes on which Capsule and People.ai actually diverge.

Attributes where Capsule and People.ai differ
AttributeCapsulePeople.ai
Starting price$19/month$50/month
Pricing modelsubscriptionUnknown
PlatformsWeb, Ios, AndroidWeb
Founded20082016

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Capsule

  • Deal tracking
  • Task management
  • Email sync
  • Activity timeline
  • Zapier
  • Google Apps
  • GDPR
  • Cloud deployment

Only in People.ai

  • Activity capture
  • Deal intelligence
  • AI coaching
  • Revenue analytics
  • Salesforce
  • Microsoft Dynamics
  • Zoom

Both cover

  • Contact management
  • Slack
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Capsule

  • Simple contact and pipeline CRM for a small teamnot People.ai
  • Tracking deals and follow-up tasksnot People.ai
  • Linking emails and notes to contact recordsnot People.ai
  • Multiple sales pipelines on the paid tiersnot People.ai

People.ai

  • Customer Successnot Capsule
  • Ai Intelligencenot Capsule
  • Activity Capturenot Capsule

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Capsule

  • The free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline
  • Contact ceilings gate every tier, from 30,000 on Starter to 120,000 on Advanced
  • Per-user prices are not shown as figures on the pricing page, only as tier names
  • Ultimate is quote-only

People.ai

  • Pricing per user adds up quickly for large sales teams
  • Setup requires deep CRM configuration and change management
  • Activity capture can generate noise without proper filtering and customization
  • Forecasting accuracy depends on data quality and proper configuration

Pricing, plan by plan

Capsule

$19/month
  • Starter$19/month
    • Contact management
    • Task tracking
  • Professional$39/month
    • Everything in Starter
    • Pipeline management
    • Reporting
  • Enterprise$99/month
    • Everything in Professional
    • Custom fields
    • API access

People.ai

$50/month

No published plan breakdown. See the People.ai review.

Which should you pick?

Choose Capsule if

  • You need deal tracking.
  • You work on Web, Ios, Android.
  • You also want task management.
Capsule review

Choose People.ai if

  • You need activity capture.
  • You also want deal intelligence.
People.ai review

Questions people ask

Is Capsule or People.ai better?
Neither clearly leads. Capsule starts at $19/month and People.ai at $50/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Capsule or People.ai?
Capsule starts at $19/month and People.ai at $50/month.
Does Capsule or People.ai run on more platforms?
Capsule runs on Web, Ios, Android. People.ai runs on Web.
What is Capsule best used for?
Capsule is most often used for simple contact and pipeline crm for a small team, tracking deals and follow-up tasks, linking emails and notes to contact records, multiple sales pipelines on the paid tiers. Of those, simple contact and pipeline crm for a small team and tracking deals and follow-up tasks are not what People.ai is typically brought in for.
What can Capsule do that People.ai cannot?
Capsule covers Deal tracking, Task management, Email sync, Activity timeline. People.ai covers Activity capture, Deal intelligence, AI coaching, Revenue analytics. Both handle Contact management, Slack, Web support.

Answered from the vendors’ own pages

People.ai: What is People.ai's core functionality?

People.ai automates activity capture from emails, calls, and meetings, then uses AI to provide pipeline visibility, forecasting insights, and engagement analytics.

Source
People.ai: What is the starting price for People.ai?

People.ai pricing starts at 50 USD per user per month, with free PeopleGlass tier available for Salesforce users.

Source
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