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Sales Enablement · head to head

Bigtincan vs Fathom

Bigtincan logo

Bigtincan

Sales Enablement

AI-Powered Sales Enablement

From
On request
Rated
-
Fathom logo

Fathom

AI

Free AI meeting assistant

From
Free
Rated
-

The short version

  • Only Fathom has a free tier, so it costs nothing to try first.
  • Each has a real cost: Bigtincan no published pricing makes budgeting difficult and requires contacting sales for quotes; Fathom team plan requires minimum 2 users; cannot purchase single seat at team pricing
  • They diverge on capability: Bigtincan covers AI content recommendations, Fathom covers Auto-recording.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Bigtincan and Fathom actually diverge.

Attributes where Bigtincan and Fathom differ
AttributeBigtincanFathom
Starting priceOn requestFree
Free tierNoYes
PlatformsWeb, iOS, AndroidWeb, Zoom, Google Meet, Microsoft Teams
CategorySales EnablementAI
Founded20082020

Identical on both: pricing model (Unknown), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bigtincan

  • AI content recommendations
  • Mobile enablement
  • Document automation
  • Training
  • Analytics
  • Microsoft Dynamics
  • SAP
  • Oracle

Only in Fathom

  • Auto-recording
  • AI summaries
  • Transcription
  • Highlight clips
  • Zoom
  • Google Meet
  • HubSpot
  • Desktop support

Both cover

  • Salesforce
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Bigtincan

  • Customer Successnot Fathom
  • Sales Enablementnot Fathom
  • Ai Automationnot Fathom

Fathom

  • AI-powered meeting transcription and automatic note-taking for sales teams and professionalsnot Bigtincan
  • Meeting analysis with AI scorecards and action item generation that syncs to CRMsnot Bigtincan

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bigtincan

  • No published pricing makes budgeting difficult and requires contacting sales for quotes
  • Steep implementation and onboarding costs on top of per-user fees for enterprise plans
  • Complex setup process requiring significant organizational change management to adopt

Fathom

  • Team plan requires minimum 2 users; cannot purchase single seat at team pricing
  • CRM field sync and deal view summaries available only on Business plan ($34/user/month) and above

Pricing, plan by plan

Bigtincan

On request
  • SMB$undefined/custom
    • Average cost $17,937
    • Sales enablement basics
    • Mobile access
  • Enterprise$undefined/custom
    • Average cost $139,644
    • Advanced features
    • Dedicated support

Fathom

Free

No published plan breakdown. See the Fathom review.

Which should you pick?

Choose Bigtincan if

  • You need ai content recommendations.
  • You work on Web, iOS, Android.
  • You also want mobile enablement.

Choose Fathom if

  • You need auto-recording.
  • You want to start without paying.
  • You work on Web, Zoom, Google Meet, Microsoft Teams.
  • You also want ai summaries.

Questions people ask

Is Bigtincan or Fathom better?
Neither clearly leads. Bigtincan starts at On request and Fathom at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bigtincan or Fathom?
Fathom has a free tier; the other does not. Paid plans start at On request for Bigtincan and Free for Fathom.
Does Bigtincan or Fathom run on more platforms?
Bigtincan runs on Web, iOS, Android. Fathom runs on Web, Zoom, Google Meet, Microsoft Teams.
Can I use Fathom for free?
Yes. Fathom has a free tier, so you can try it without paying. Bigtincan starts at On request.
What is Bigtincan best used for?
Bigtincan is most often used for customer success, sales enablement, ai automation. Of those, customer success and sales enablement are not what Fathom is typically brought in for.
What can Bigtincan do that Fathom cannot?
Bigtincan covers AI content recommendations, Mobile enablement, Document automation, Training. Fathom covers Auto-recording, AI summaries, Transcription, Highlight clips. Both handle Salesforce, Web support.

Answered from the vendors’ own pages

Bigtincan: Does Bigtincan publish transparent pricing?

No. Bigtincan uses quote-based pricing with no published list prices. Most customers report effective costs of $25-$45 per user per month when billed annually, with SMB plans averaging $17,937 and Enterprise plans averaging $139,644.

Source
Fathom: What is the most affordable paid plan for individuals, and what does it include?

Fathom Premium costs $20 per month (or $16 per month billed annually). It includes advanced summaries, action items, and a conversational AI assistant, in addition to the features in the free plan.

Source
Bigtincan: What is included in Bigtincan's mobile capabilities?

Bigtincan includes mobile access for sales teams to access content, run presentations, and engage customers on their devices as part of its mobile-first sales enablement approach.

Source
Fathom: What is included in Fathom's free plan?

The free plan includes unlimited recordings, transcriptions, AI summaries, clips, and playlists at no cost forever.

Source
Bigtincan: Does Bigtincan include AI-powered features?

Yes. Bigtincan includes AI-powered features for content recommendations, sales coaching, and engagement analytics to help teams optimize their selling process.

Source
Fathom: How much does the Team plan cost per user, and what features does it add?

The Team plan costs $19 per month per user (minimum 2 users, or $15 per month annually). It includes everything from Premium plus global search, collaboration features, and team playlists.

Source
Fathom: What trial or guarantee is available before committing to a paid plan?

All paid plans offer a 90-day guarantee to test features risk-free.

Source
Fathom: Does Fathom offer free or discounted plans for startups or nonprofits?

Yes, qualified portfolio companies get up to 2 years free, and nonprofits can apply for 10 free seats.

Source
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