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Field Service · head to head

AroFlo vs BigChange

AroFlo logo

AroFlo

Field Service

Job management for Australian and New Zealand trade contractors, now part of the Simpro Group

From
On request
Rated
-
Full reviewWebsite
BigChange logo

BigChange

Field Service

UK job management with vehicle tracking built in, acquired by Simpro Group in 2024

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: AroFlo aroFlo, Simpro, BigChange and ClockShark now share one owner in Simpro Group, so a shortlist that compares them is comparing products with a single roadmap owner and no competitive pressure between them to keep prices down.; BigChange simpro Group bought BigChange in October 2024 and also owns Simpro, AroFlo and ClockShark, so a UK buyer comparing BigChange with Simpro is choosing between two products whose roadmaps are set by the same owner.
  • They diverge on capability: AroFlo covers Mobile job cards, BigChange covers Built-in vehicle tracking.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which AroFlo and BigChange actually diverge.

Attributes where AroFlo and BigChange differ
AttributeAroFloBigChange

Identical on both: starting price (On request), pricing model (quote), free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Field Service).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in AroFlo

  • Mobile job cards
  • Supplier catalogue feeds
  • Compliance and safety forms
  • Scheduling and dispatch
  • Project management
  • Asset and maintenance registers
  • Accounting sync
  • Inventory and stock control

Only in BigChange

  • Built-in vehicle tracking
  • Job scheduling
  • Mobile worker app
  • Financial workflow
  • Customer portal
  • Digital forms builder
  • Stock and equipment
  • Driver compliance

What people use each for

The jobs each tool is most often brought in to do.

AroFlo

  • An Australian electrical contractor with thirty technicians that needs SWMS and test-and-tag certificates completed on the phone and attached to the job automaticallynot BigChange
  • A plumbing business that wants live wholesaler pricing pulled into quotes so margins are not eroded by stale cost pricesnot BigChange
  • A fire protection company running recurring statutory inspections against a register of customer assets across many sitesnot BigChange
  • A New Zealand facilities maintenance firm that needs job costing to reconcile cleanly into Xero without a manual export stepnot BigChange

BigChange

  • A UK facilities maintenance contractor with sixty vans that wants engineer location and job progress on one screen instead of a tracking portal and a scheduling toolnot AroFlo
  • A plant hire business that needs delivery, collection and service jobs planned against actual vehicle positions and driver hoursnot AroFlo
  • A commercial HVAC firm producing statutory service certificates on site and invoicing the same day from the job recordnot AroFlo
  • A waste and drainage operator that must evidence daily vehicle checks and driver behaviour to satisfy an insurer or an operator licencenot AroFlo

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

AroFlo

  • AroFlo, Simpro, BigChange and ClockShark now share one owner in Simpro Group, so a shortlist that compares them is comparing products with a single roadmap owner and no competitive pressure between them to keep prices down.
  • No pricing is published at all, so you cannot size a budget before entering a sales process, and there is no public reference point to check whether the quote you are given is normal.
  • The supplier catalogue feeds, compliance form library and accounting connectors are built for Australia and New Zealand, so contractors elsewhere pay for a product whose most differentiated features do not apply to their market.
  • The interface carries a long history and the configuration surface is large, so getting the workflow, custom fields and forms right typically needs paid setup and several weeks before the field team stops working around it.
  • Reporting is user-defined rather than dimensional, so multi-entity groups that want consolidated profitability across business units generally end up exporting to a spreadsheet or a separate BI tool.

BigChange

  • Simpro Group bought BigChange in October 2024 and also owns Simpro, AroFlo and ClockShark, so a UK buyer comparing BigChange with Simpro is choosing between two products whose roadmaps are set by the same owner.
  • The telematics is bundled rather than optional, so businesses that do not run a van fleet, or that are locked into an existing tracking contract, pay for capability they cannot use or duplicate.
  • Nothing is priced publicly and the vehicle hardware brings an equipment element into the contract, so total cost depends on van count as well as user count and cannot be estimated before a sales call.
  • Contracts have historically been multi-year with hardware attached, which makes leaving mid-term expensive and reduces your leverage at renewal.
  • The product is built around UK operating practice, accounting packages and compliance documents, so it is a weak fit for North America and needs configuration work in mainland Europe.

Pricing, plan by plan

AroFlo

On request
  • AroFlo Premium$undefined/month
    • Quoting, job management and invoicing
    • Timesheets and scheduling
    • Compliance and safety forms

BigChange

On request
  • BigChange JobWatch$undefined/month
    • CRM, quoting and invoicing
    • Scheduling and dispatch
    • Mobile worker app with custom forms

Which should you pick?

Choose AroFlo if

  • You need mobile job cards.
  • You work on Web, iOS, Android.
  • You also want supplier catalogue feeds.
AroFlo review

Choose BigChange if

  • You need built-in vehicle tracking.
  • You work on Web, iOS, Android.
  • You also want job scheduling.
BigChange review

Questions people ask

Is AroFlo or BigChange better?
Neither clearly leads. AroFlo starts at On request and BigChange at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, AroFlo or BigChange?
AroFlo starts at On request and BigChange at On request.
Does AroFlo or BigChange run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
What is AroFlo best used for?
AroFlo is most often used for an australian electrical contractor with thirty technicians that needs swms and test-and-tag certificates completed on the phone and attached to the job automatically, a plumbing business that wants live wholesaler pricing pulled into quotes so margins are not eroded by stale cost prices, a fire protection company running recurring statutory inspections against a register of customer assets across many sites, a new zealand facilities maintenance firm that needs job costing to reconcile cleanly into xero without a manual export step. Of those, an australian electrical contractor with thirty technicians that needs swms and test-and-tag certificates completed on the phone and attached to the job automatically and a plumbing business that wants live wholesaler pricing pulled into quotes so margins are not eroded by stale cost prices are not what BigChange is typically brought in for.
What can AroFlo do that BigChange cannot?
AroFlo covers Mobile job cards, Supplier catalogue feeds, Compliance and safety forms, Scheduling and dispatch. BigChange covers Built-in vehicle tracking, Job scheduling, Mobile worker app, Financial workflow.

Answered from the vendors’ own pages

AroFlo: Is AroFlo still sold separately from Simpro?

Yes. Simpro Group has kept AroFlo, Simpro, BigChange and ClockShark as separate products with separate sales teams, though all four are under one owner.

BigChange: Who owns BigChange?

Simpro Group, which acquired it from Great Hill Partners in October 2024. Simpro is backed by K1 Investment Management and also owns Simpro, AroFlo and ClockShark.

AroFlo: How much does AroFlo cost?

AroFlo does not publish prices. Expect a per-user monthly figure in AUD quoted after a discovery call, with setup and training charged on top.

BigChange: Is the vehicle tracking a separate purchase?

No. Telematics hardware and data are part of the BigChange subscription, which is the main reason it is chosen over job management tools that integrate a third-party tracker.

AroFlo: Can I use AroFlo outside Australia?

You can, but the wholesaler price feeds, compliance templates and accounting integrations are aimed at Australia and New Zealand, which removes much of the reason to choose it.

BigChange: Does BigChange publish pricing?

No. Pricing is quoted after a demo and depends on user numbers, vehicle numbers and contract length.

AroFlo: Does it work offline?

Yes. The mobile app stores job data locally and syncs when a connection returns, which matters for plant rooms and rural sites.

BigChange: Is it usable outside the UK?

It is sold mainly in the UK and Ireland with some European deployment. Accounting integrations and compliance content assume UK practice.

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