Government · head to head
Clariti vs Ring Neighbors
Clariti
Government
Permitting, licensing and land management for local government, built natively on Salesforce
- From
- On request
- Rated
- -
The short version
- Only Ring Neighbors has a free tier, so it costs nothing to try first.
- Each has a real cost: Clariti salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.; Ring Neighbors neighbors by Ring is a free app only available in the US, per the vendor's own page (Internet Archive capture, 1 January 2023)
- They diverge on capability: Clariti covers Permitting workflows, Ring Neighbors covers Video Request Portal.
- Prices and features above were last checked on 31 August 2026.
Where they differ
Only the attributes on which Clariti and Ring Neighbors actually diverge.
| Attribute | Clariti | Ring Neighbors |
|---|---|---|
| Starting price | On request | Free |
| Pricing model | quote | freemium |
| Free tier | No | Yes |
| Founded | Unknown | 2013 |
Identical on both: platforms (Web, iOS, Android), user rating (Not yet rated), category (Government).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Clariti
- Permitting workflows
- Business licensing
- Inspections
- Code enforcement
- Public portal
- Salesforce platform tooling
Only in Ring Neighbors
- Video Request Portal
- Community Alerts
- Geographic Requests
- Case Management
- Resident Opt-in
- Ring Devices
- CAD Systems
- Social Media
What people use each for
The jobs each tool is most often brought in to do.
Clariti
- A city already standardised on Salesforce that wants permitting inside the same platformnot Ring Neighbors
- An agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stallednot Ring Neighbors
- A county needing configurable workflows across permits, licensing and code enforcementnot Ring Neighbors
- An IT department that wants to configure and report on its own permitting workflows without vendor ticketsnot Ring Neighbors
Ring Neighbors
- Citizen Servicesnot Clariti
- Records Managementnot Clariti
- Public Safetynot Clariti
- Civic Engagementnot Clariti
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Clariti
- Salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.
- Building on Salesforce means the agency inherits Salesforce release cycles and pricing changes, neither of which Clariti controls.
- It has far less accumulated edge case handling than the incumbents, so unusual fee schedules, historic district rules or state mandated reporting can become configuration projects.
- Professional services dominate the first year cost, as with every permitting implementation, and agencies that budget only for licence are the ones whose projects stall.
- The install base is smaller than Accela or Tyler, so there are fewer peer agencies to call for reference and fewer trained implementation consultants in the market.
Ring Neighbors
- Neighbors by Ring is a free app only available in the US, per the vendor's own page (Internet Archive capture, 1 January 2023)
Pricing, plan by plan
Clariti
On request- Clariti$undefined/year
- Quoted by agency size and module scope
- Salesforce platform licences are a separate cost underneath the subscription
- Implementation and configuration services typically exceed first year licence cost
Ring Neighbors
Free- Public Safety PortalFree
- Video Requests
- Community Alerts
- Case Management
Which should you pick?
Choose Clariti if
- You need permitting workflows.
- You work on Web, iOS, Android.
- You also want business licensing.
Choose Ring Neighbors if
- You need video request portal.
- You want to start without paying.
- You work on Web, Ios, Android.
- You also want community alerts.
Questions people ask
- Is Clariti or Ring Neighbors better?
- Neither clearly leads. Clariti starts at On request and Ring Neighbors at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Clariti or Ring Neighbors?
- Ring Neighbors has a free tier; the other does not. Paid plans start at On request for Clariti and Free for Ring Neighbors.
- Does Clariti or Ring Neighbors run on more platforms?
- Clariti runs on Web, iOS, Android. Ring Neighbors runs on Web, Ios, Android.
- Can I use Ring Neighbors for free?
- Yes. Ring Neighbors has a free tier, so you can try it without paying. Clariti starts at On request.
- What is Clariti best used for?
- Clariti is most often used for a city already standardised on salesforce that wants permitting inside the same platform, an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled, a county needing configurable workflows across permits, licensing and code enforcement, an it department that wants to configure and report on its own permitting workflows without vendor tickets. Of those, a city already standardised on salesforce that wants permitting inside the same platform and an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled are not what Ring Neighbors is typically brought in for.
- What can Clariti do that Ring Neighbors cannot?
- Clariti covers Permitting workflows, Business licensing, Inspections, Code enforcement. Ring Neighbors covers Video Request Portal, Community Alerts, Geographic Requests, Case Management.
Answered from the vendors’ own pages
Clariti: Do we need Salesforce licences as well?
Yes. Clariti runs on the Salesforce platform, and those licences are a separate line item. Insist on a fully loaded quote.
Clariti: How does it compare with Accela?
Accela has far deeper accumulated handling of edge cases. Clariti offers a more modern and configurable platform, at the price of Salesforce underneath.
Clariti: Can we see what other agencies paid?
Yes. Permitting contracts are public records and award notices routinely list implementation and annual subscription values.
Clariti: Is it suitable for a small town?
Usually not. The platform cost and implementation effort suit mid sized and larger agencies.
Related pages
More on Ring Neighbors
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- Ring Neighbors vs Tyler Technologies
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- Ring Neighbors vs Granicus
- Ring Neighbors vs DocuWare
- Ring Neighbors vs CentralSquare
- Ring Neighbors vs Axon Records
- Ring Neighbors vs IAPro
- Ring Neighbors vs Mark43
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- Ring Neighbors vs Citizen
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- Ring Neighbors vs Tyler Brazos