Technology · head to head
Attio vs Front

Front
Customer Support
Where teams collaborate on customer communication
- From
- $25/month
- Rated
- -
The short version
- Only Attio has a free tier, so it costs nothing to try first.
- Each has a real cost: Attio the free plan stops at 3 seats and 50,000 records; Front starter tier limited to single-channel support; omnichannel support requires Professional tier
- They diverge on capability: Attio covers Custom data model, Front covers Shared inbox.
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which Attio and Front actually diverge.
Identical on both: user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Attio
- Custom data model
- Flexible views
- Email integration
- Calendar sync
- Automations
- Mobile app
- Real-time collaboration
- Templates
Only in Front
- Shared inbox
- Email collaboration
- Omnichannel messaging
- Analytics
- Workflows
- Integrations
- Salesforce
- HubSpot
Both cover
- Slack
- SOC2
- GDPR
- SSO
What people use each for
The jobs each tool is most often brought in to do.
Attio
- Sales pipelinenot Front
- Customer managementnot Front
- Deal trackingnot Front
- Investor relationsnot Front
- Partnership managementnot Front
Front
- Omnichannel customer supportnot Attio
- AI-powered helpdesk automationnot Attio
- Team collaboration on support ticketsnot Attio
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Attio
- The free plan stops at 3 seats and 50,000 records
- Outbound email is capped at 200 messages a month on the free plan and 1,000 on Plus
- Call Intelligence, sequences, advanced reporting and permission controls all require the Pro tier
- Custom objects are capped at 3 on free, 5 on Plus and 12 on Pro, with unlimited objects reserved for Enterprise
- File storage is capped at 50 GB on the free and Plus tiers
Front
- Starter tier limited to single-channel support; omnichannel support requires Professional tier
- AI Copilot, Smart QA, and Smart CSAT are included only in Enterprise tier ($105/seat/month); available as add-ons at higher cost in lower tiers
- Starter tier limited to 10 automation rules; Professional tier allows 20; unlimited rules only in Enterprise
- Advanced analytics excluded from Starter tier
Pricing, plan by plan
Attio
Free- FreeFree
- Up to 3 seats
- 50000 records
- 3 objects
- Plus$44/month
- Up to 10 seats
- 250000 records
- 5 objects
- Pro$99/month
- Unlimited seats
- 1000000 records
- 12 objects
- EnterpriseFree
- Custom pricing
- Unlimited objects
- Custom record limits
Front
$25/month- Starter$25/month
- Up to 10 seats
- Shared inbox and ticketing
- AI Topics and up to 10 automation rules
- Professional$65/month
- Up to 50 seats
- Omnichannel support (email, SMS, social)
- Macros and up to 20 automation rules
- Enterprise$105/month
- Unlimited seats
- Smart rules and unlimited macros
- Multi-language knowledge base
Which should you pick?
Choose Attio if
- You need custom data model.
- You want to start without paying.
- You work on Web, Ios, Android, Api.
- You also want flexible views.
Choose Front if
- You need shared inbox.
- You work on Cloud-based SaaS.
- You also want email collaboration.
Questions people ask
- Is Attio or Front better?
- Neither clearly leads. Attio starts at Free and Front at $25/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Attio or Front?
- Attio has a free tier; the other does not. Paid plans start at Free for Attio and $25/month for Front.
- Does Attio or Front run on more platforms?
- Attio runs on Web, Ios, Android, Api. Front runs on Cloud-based SaaS.
- Can I use Attio for free?
- Yes. Attio has a free tier, so you can try it without paying. Front starts at $25/month.
- What is Attio best used for?
- Attio is most often used for sales pipeline, customer management, deal tracking, investor relations. Of those, sales pipeline and customer management are not what Front is typically brought in for.
- What can Attio do that Front cannot?
- Attio covers Custom data model, Flexible views, Email integration, Calendar sync. Front covers Shared inbox, Email collaboration, Omnichannel messaging, Analytics. Both handle Slack, SOC2, GDPR, SSO.
Answered from the vendors’ own pages
Attio: How much does Attio cost per user?
Attio's Plus plan is $44/user/month (or $35/month annually with 20% discount). Pro is $99/user/month (or $79/month annually). The Free plan includes up to 3 seats at no cost.
SourceFront: How much does Front's Starter plan cost per seat?
Starter plan is $25 per seat per month for up to 10 seats, with 14-day free trial and no credit card required.
SourceAttio: What are Attio's seat and record limits for each plan?
Free plan includes up to 3 seats with 50,000 records. Plus supports up to 10 seats with 250,000 records. Pro offers unlimited seats with 1 million records. Enterprise has custom record limits.
SourceFront: Does Enterprise include AI features?
Yes, Enterprise at $105 per seat per month includes AI Copilot, Smart QA, and Smart CSAT at no additional cost.
SourceAttio: Are there additional costs for Attio beyond the per-user subscription?
Yes, workspace credits are available as add-ons ($70-$475/month depending on volume). Annual billing provides a 20% discount on the base per-user cost.
SourceFront: What is the seat limit for Professional?
Professional plan supports up to 50 seats at $65 per seat per month.
SourceFront: Are there additional AI add-ons available?
Yes, Autopilot starts at $0.05 per conversation; Copilot, Smart QA, and other AI features range from $10-$20 per seat per month on lower tiers.
SourceRelated pages
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