Softwr

Customer Success · head to head

Amity vs Loopio

Amity logo

Amity

Customer Success

Customer Success for Growing Teams

From
$300/month
Rated
-
Full review
Loopio logo

Loopio

Proposals

RFP Response Software

From
$20000/year
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Amity amity Social Cloud is priced per Monthly Active User (MAU) rather than a flat seat fee, with tiers of $0.06/$0.09/$0.14 per MAU (USD) on Basic, Advanced and Max plans as archived in 2022, so cost scales directly with app usage rather than user count.; Loopio export formatting causes issues with document appearance in client deliverables
  • They diverge on capability: Amity covers Health scores, Loopio covers Content library.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Amity and Loopio actually diverge.

Attributes where Amity and Loopio differ
AttributeAmityLoopio
Starting price$300/month$20000/year
Pricing modelsubscriptionUnknown
CategoryCustomer SuccessProposals

Identical on both: free tier (No), platforms (Web), user rating (Not yet rated), founded (2014).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Amity

  • Health scores
  • Customer segments
  • Playbooks
  • Task management
  • Alerts
  • HubSpot
  • Intercom

Only in Loopio

  • Content library
  • RFP automation
  • Collaboration
  • Analytics
  • AI suggestions
  • Google Drive
  • Microsoft 365

Both cover

  • Salesforce
  • Slack
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Amity

  • Customer Success
  • Smbnot Loopio
  • Ease Of Usenot Loopio

Loopio

  • Customer Success
  • Rfp Responsenot Amity
  • Content Librarynot Amity

Both are used for customer success, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Amity

  • Amity Social Cloud is priced per Monthly Active User (MAU) rather than a flat seat fee, with tiers of $0.06/$0.09/$0.14 per MAU (USD) on Basic, Advanced and Max plans as archived in 2022, so cost scales directly with app usage rather than user count.

Loopio

  • Export formatting causes issues with document appearance in client deliverables
  • Content library responses often end up generic and bland without bespoke customization
  • AI response suggestions frequently incorrect, requiring extensive manual review
  • Collaborators cannot comment on specific paragraphs or ask questions inline

Pricing, plan by plan

Amity

$300/month
  • Starter$300/month
    • Health scores
    • Segments
    • Basic playbooks
  • Growth$600/month
    • Advanced automation
    • Custom reports
    • API

Loopio

$20000/year

No published plan breakdown. See the Loopio review.

Which should you pick?

Choose Amity if

  • You need health scores.
  • You also want customer segments.
Amity review

Choose Loopio if

  • You need content library.
  • You also want rfp automation.
Loopio review

Questions people ask

Is Amity or Loopio better?
Neither clearly leads. Amity starts at $300/month and Loopio at $20000/year, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Amity or Loopio?
Amity starts at $300/month and Loopio at $20000/year.
Does Amity or Loopio run on more platforms?
Both run on Web, so platform support will not decide this one for you.
What is Amity best used for?
Amity is most often used for customer success, smb, ease of use. Of those, smb and ease of use are not what Loopio is typically brought in for.
What can Amity do that Loopio cannot?
Amity covers Health scores, Customer segments, Playbooks, Task management. Loopio covers Content library, RFP automation, Collaboration, Analytics. Both handle Salesforce, Slack, Web support.

Answered from the vendors’ own pages

Amity: Where can I find Amity pricing?

Amity's main corporate website does not display pricing. Amity operates multiple business units (Amity Solutions, Amity Accentix, Tollring, EGG Digital). You would need to visit the individual business unit websites or contact their sales team for pricing.

Source
Loopio: What does Loopio do?

Loopio is RFP response management software that helps enterprises scale their response process for RFPs, RFIs, Security Questionnaires, and similar requests with AI-powered answer suggestions from approved content libraries.

Source
Loopio: How much does Loopio cost?

Entry pricing for the Foundations plan is estimated around $20,000 per year for 10 seats. Median contract is approximately $22,786 annually with range from $11,000 to over $55,000 depending on team size and tier.

Source
Loopio: What integrations does Loopio support?

Loopio integrates with Salesforce, Slack, Microsoft Teams, Google Drive, SharePoint, OneDrive, Box, Word, PowerPoint, Excel, and SSO providers like Okta, Microsoft Azure, and Auth0.

Source
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