Softwr

Customer Success · head to head

Amity vs HelloSign

Amity logo

Amity

Customer Success

Customer Success for Growing Teams

From
$300/month
Rated
-
Full review
HelloSign logo

HelloSign

Proposals

eSignatures Made Easy

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only HelloSign has a free tier, so it costs nothing to try first.
  • Each has a real cost: Amity amity Social Cloud is priced per Monthly Active User (MAU) rather than a flat seat fee, with tiers of $0.06/$0.09/$0.14 per MAU (USD) on Basic, Advanced and Max plans as archived in 2022, so cost scales directly with app usage rather than user count.; HelloSign free plan limited to only 3 documents per month, insufficient for most business use cases
  • They diverge on capability: Amity covers Health scores, HelloSign covers Electronic signatures.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Amity and HelloSign actually diverge.

Attributes where Amity and HelloSign differ
AttributeAmityHelloSign
Starting price$300/monthFree
Pricing modelsubscriptionUnknown
Free tierNoYes
PlatformsWebWeb, Ios, Android
CategoryCustomer SuccessProposals
Founded20142011

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Amity

  • Health scores
  • Customer segments
  • Playbooks
  • Task management
  • Alerts
  • Slack
  • Intercom

Only in HelloSign

  • Electronic signatures
  • Templates
  • Team management
  • Audit trail
  • API access
  • Dropbox
  • Google Drive
  • Ios support

Both cover

  • Salesforce
  • HubSpot
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Amity

  • Customer Success
  • Smbnot HelloSign
  • Ease Of Usenot HelloSign

HelloSign

  • Customer Success
  • Esignaturesnot Amity
  • Simple Signingnot Amity

Both are used for customer success, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Amity

  • Amity Social Cloud is priced per Monthly Active User (MAU) rather than a flat seat fee, with tiers of $0.06/$0.09/$0.14 per MAU (USD) on Basic, Advanced and Max plans as archived in 2022, so cost scales directly with app usage rather than user count.

HelloSign

  • Free plan limited to only 3 documents per month, insufficient for most business use cases
  • Lacks advanced features like conditional logic and bulk send that enterprise competitors offer
  • Limited customization options for white-labeling compared to DocuSign

Pricing, plan by plan

Amity

$300/month
  • Starter$300/month
    • Health scores
    • Segments
    • Basic playbooks
  • Growth$600/month
    • Advanced automation
    • Custom reports
    • API

HelloSign

Free

No published plan breakdown. See the HelloSign review.

Which should you pick?

Choose Amity if

  • You need health scores.
  • You also want customer segments.
Amity review

Choose HelloSign if

  • You need electronic signatures.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want templates.
HelloSign review

Questions people ask

Is Amity or HelloSign better?
Neither clearly leads. Amity starts at $300/month and HelloSign at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Amity or HelloSign?
HelloSign has a free tier; the other does not. Paid plans start at $300/month for Amity and Free for HelloSign.
Does Amity or HelloSign run on more platforms?
Amity runs on Web. HelloSign runs on Web, Ios, Android.
Can I use HelloSign for free?
Yes. HelloSign has a free tier, so you can try it without paying. Amity starts at $300/month.
What is Amity best used for?
Amity is most often used for customer success, smb, ease of use. Of those, smb and ease of use are not what HelloSign is typically brought in for.
What can Amity do that HelloSign cannot?
Amity covers Health scores, Customer segments, Playbooks, Task management. HelloSign covers Electronic signatures, Templates, Team management, Audit trail. Both handle Salesforce, HubSpot, Web support.

Answered from the vendors’ own pages

Amity: Where can I find Amity pricing?

Amity's main corporate website does not display pricing. Amity operates multiple business units (Amity Solutions, Amity Accentix, Tollring, EGG Digital). You would need to visit the individual business unit websites or contact their sales team for pricing.

Source
HelloSign: Does HelloSign (Dropbox Sign) offer a free plan?

Yes, HelloSign offers a free plan for up to 3 documents per month with basic eSignatures and Dropbox integration. Paid plans start at $10 per month for individuals.

Source
HelloSign: How does HelloSign pricing compare to DocuSign?

HelloSign is significantly cheaper than DocuSign. For a 5-user team sending 50 documents monthly, HelloSign costs approximately $1,500 per year while DocuSign costs $2,400 annually, a 37% difference.

Source
HelloSign: What are HelloSign API costs?

HelloSign API pricing is $0.80 to $1 per signature request, which is significantly lower than DocuSign's $4 to $7 per signature.

Source
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