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Healthcare · head to head

BetterHelp vs Woebot Health

BetterHelp logo

BetterHelp

Healthcare

Online therapy and counseling services

From
$50/week
Rated
-
Full reviewWebsite
Woebot Health logo

Woebot Health

Healthcare

Conversational CBT chatbot that withdrew from consumer distribution and now sells only to payers and providers

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: BetterHelp pricing from $50-$90 per week billed every 4 weeks with location and therapist availability variations; Woebot Health the company withdrew its consumer app in June 2025 after concluding FDA marketing authorisation was not achievable at acceptable cost, which is a plain signal about both regulatory position and commercial durability.
  • They diverge on capability: BetterHelp covers Video Sessions, Woebot Health covers Scripted CBT dialogue.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which BetterHelp and Woebot Health actually diverge.

Attributes where BetterHelp and Woebot Health differ
AttributeBetterHelpWoebot Health
Starting price$50/weekOn request
Pricing modelsubscriptionquote
PlatformsWeb, iOS, AndroidiOS, Android, Web
Founded2013Unknown

Identical on both: free tier (No), user rating (Not yet rated), category (Healthcare).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in BetterHelp

  • Video Sessions
  • Phone Sessions
  • Messaging
  • Journaling
  • Worksheets
  • HIPAA
  • Cloud deployment
  • Web support

Only in Woebot Health

  • Scripted CBT dialogue
  • Mood tracking
  • Crisis routing
  • Between-session support
  • Payer deployment
  • Provider copilot positioning
  • Research licensing
  • Population reporting

What people use each for

The jobs each tool is most often brought in to do.

BetterHelp

  • Online therapy with licensed mental health professionalsnot Woebot Health
  • Flexible scheduling with messaging, video, phone, and live chat optionsnot Woebot Health
  • Access to 150+ worksheets and therapy support modulesnot Woebot Health
  • Weekly free group seminars with expert therapistsnot Woebot Health

Woebot Health

  • A health plan wanting a low intensity behavioural health option for members on a waiting list for therapynot BetterHelp
  • A provider organisation offering structured between-session CBT practice to patients already in treatmentnot BetterHelp
  • A research group running a trial that needs a clinically scripted rather than generative conversational agent for safety reasonsnot BetterHelp
  • A payer targeting a specific population such as postpartum members where scripted CBT content already existsnot BetterHelp

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

BetterHelp

  • Pricing from $50-$90 per week billed every 4 weeks with location and therapist availability variations
  • Not suitable for minors or those under legal guardianship
  • Cannot provide official diagnoses, fulfill court orders, or prescribe medication
  • Requires reliable internet access; not appropriate for emergency or crisis situations

Woebot Health

  • The company withdrew its consumer app in June 2025 after concluding FDA marketing authorisation was not achievable at acceptable cost, which is a plain signal about both regulatory position and commercial durability.
  • It is not an FDA cleared treatment for any indication, so it cannot be positioned to members as therapy and cannot substitute for a covered behavioural health benefit.
  • The scripted, non-generative design that makes it safe also makes it feel rigid next to current conversational AI, and engagement drops off quickly once users hit the edges of the script.
  • Published evidence is short-horizon symptom change in selected populations, mostly young adults, with little evidence of durable benefit or effect at whole-population scale.
  • With consumer distribution gone, the remaining business depends on a small number of payer and provider contracts, so a buyer should assume real vendor continuity risk over a multi-year term.

Pricing, plan by plan

BetterHelp

$50/week
  • Standard$50/week
    • Messaging, live chat, phone sessions, video conferencing
    • 150+ digital worksheets
    • Access to 20+ weekly group seminars

Woebot Health

On request
  • Woebot for payers and providers$undefined/year
    • Contracted per member per month or as a population licence
    • Sold to health plans and provider organisations, not to employers or individuals
    • No consumer purchase route since the app closed in June 2025

Which should you pick?

Choose BetterHelp if

  • You need video sessions.
  • You work on Web, iOS, Android.
  • You also want phone sessions.
BetterHelp review

Choose Woebot Health if

  • You need scripted cbt dialogue.
  • You work on iOS, Android, Web.
  • You also want mood tracking.
Woebot Health review

Questions people ask

Is BetterHelp or Woebot Health better?
Neither clearly leads. BetterHelp starts at $50/week and Woebot Health at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, BetterHelp or Woebot Health?
BetterHelp starts at $50/week and Woebot Health at On request.
Does BetterHelp or Woebot Health run on more platforms?
BetterHelp runs on Web, iOS, Android. Woebot Health runs on iOS, Android, Web.
What is BetterHelp best used for?
BetterHelp is most often used for online therapy with licensed mental health professionals, flexible scheduling with messaging, video, phone, and live chat options, access to 150+ worksheets and therapy support modules, weekly free group seminars with expert therapists. Of those, online therapy with licensed mental health professionals and flexible scheduling with messaging, video, phone, and live chat options are not what Woebot Health is typically brought in for.
What can BetterHelp do that Woebot Health cannot?
BetterHelp covers Video Sessions, Phone Sessions, Messaging, Journaling. Woebot Health covers Scripted CBT dialogue, Mood tracking, Crisis routing, Between-session support.

Answered from the vendors’ own pages

BetterHelp: How much does BetterHelp cost per week?

BetterHelp costs between $50 and $90 per week, with the actual price determined by your location, therapist availability, and therapist preference. Charges are billed every 4 weeks rather than weekly despite per-week pricing.

Source
Woebot Health: Is Woebot still available?

Not to consumers. The consumer app closed in June 2025. The company continues to offer the product to payers, providers and researchers.

BetterHelp: What does BetterHelp subscription include?

BetterHelp includes access to therapy via messaging, live chat, phone sessions, and video conferencing. Subscribers receive 150+ digital worksheets and free access to 20+ weekly group seminars led by expert therapists on various mental health topics.

Source
Woebot Health: Is it FDA cleared?

No. It held Breakthrough Device designation but never obtained marketing authorisation, and the founder cited the cost of that pathway as the reason for closing the consumer app.

BetterHelp: Can you cancel BetterHelp anytime?

Members can cancel their BetterHelp subscription at any time without penalties or restrictions. Cancellation is flexible with no long-term commitment required.

Source
Woebot Health: Is it generative AI?

Historically no. The dialogue is clinician-written and rule-based, a deliberate safety choice that limits how naturally it converses.

Woebot Health: What does the evidence show?

Randomised studies reported reduced depressive symptoms over short periods in selected populations, notably young adults. That is symptom change in a trial, not demonstrated population outcomes.

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