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Healthcare · head to head

Allscripts TouchWorks vs OrthoTrac

Allscripts TouchWorks logo

Allscripts TouchWorks

Healthcare

Cloud-based EHR and practice management for ambulatory care

From
$200/month
Rated
-
Full reviewWebsite
OrthoTrac logo

OrthoTrac

Dental

Complete Orthodontic Practice Management

From
$399/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Allscripts TouchWorks allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired; OrthoTrac orthoTrac support has moved off Carestream Dental's own site to a third-party portal, gosensei.com, and OrthoTrac customer contact is now booked only through a Calendly scheduling link rather than a phone number or online purchase path, per Carestream Dental's own site.
  • They diverge on capability: Allscripts TouchWorks covers Electronic Health Records, OrthoTrac covers Orthodontic treatment planning.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Allscripts TouchWorks and OrthoTrac actually diverge.

Attributes where Allscripts TouchWorks and OrthoTrac differ
AttributeAllscripts TouchWorksOrthoTrac
Starting price$200/month$399/month
PlatformsWeb, MobileWindows, Web
CategoryHealthcareDental
Founded19862007

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Allscripts TouchWorks

  • Electronic Health Records
  • Practice Management
  • ePrescribing
  • Patient Portal
  • Scheduling
  • Revenue Cycle Management
  • HL7
  • FHIR

Only in OrthoTrac

  • Orthodontic treatment planning
  • Contract management
  • Appointment scheduling
  • Insurance processing
  • Imaging integration
  • Progress tracking
  • Appliance tracking
  • Referral management

Both cover

  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Allscripts TouchWorks

  • Patient Carenot OrthoTrac
  • Medical Recordsnot OrthoTrac
  • Practice Managementnot OrthoTrac
  • Telehealthnot OrthoTrac

OrthoTrac

  • Orthodontic practice managementnot Allscripts TouchWorks
  • Treatment planningnot Allscripts TouchWorks
  • Contract managementnot Allscripts TouchWorks
  • Progress trackingnot Allscripts TouchWorks

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Allscripts TouchWorks

  • Allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired
  • Pricing is not published
  • TouchWorks is not named on the Veradigm site, so whether it survives as a distinct product cannot be confirmed from the vendor

OrthoTrac

  • OrthoTrac support has moved off Carestream Dental's own site to a third-party portal, gosensei.com, and OrthoTrac customer contact is now booked only through a Calendly scheduling link rather than a phone number or online purchase path, per Carestream Dental's own site.

Pricing, plan by plan

Allscripts TouchWorks

$200/month

No published plan breakdown. See the Allscripts TouchWorks review.

OrthoTrac

$399/month
  • OrthoTrac Standard$399/month
    • Patient scheduling
    • Treatment planning
    • Billing management
  • OrthoTrac Cloud$549/month
    • Everything in Standard
    • Cloud-based access
    • Imaging integration

Which should you pick?

Choose Allscripts TouchWorks if

  • You need electronic health records.
  • You work on Web, Mobile.
  • You also want practice management.
Allscripts TouchWorks review

Choose OrthoTrac if

  • You need orthodontic treatment planning.
  • You work on Windows, Web.
  • You also want contract management.
OrthoTrac review

Questions people ask

Is Allscripts TouchWorks or OrthoTrac better?
Neither clearly leads. Allscripts TouchWorks starts at $200/month and OrthoTrac at $399/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Allscripts TouchWorks or OrthoTrac?
Allscripts TouchWorks starts at $200/month and OrthoTrac at $399/month.
Does Allscripts TouchWorks or OrthoTrac run on more platforms?
Allscripts TouchWorks runs on Web, Mobile. OrthoTrac runs on Windows, Web.
What is Allscripts TouchWorks best used for?
Allscripts TouchWorks is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what OrthoTrac is typically brought in for.
What can Allscripts TouchWorks do that OrthoTrac cannot?
Allscripts TouchWorks covers Electronic Health Records, Practice Management, ePrescribing, Patient Portal. OrthoTrac covers Orthodontic treatment planning, Contract management, Appointment scheduling, Insurance processing. Both handle Cloud deployment, Web support.

Answered from the vendors’ own pages

Allscripts TouchWorks: How is Allscripts TouchWorks priced?

Pricing is not published on Veradigm's website. Costs are customized based on practice size, feature requirements, and deployment preferences.

Source
Allscripts TouchWorks: How do I get pricing and request a demo for TouchWorks?

Contact a Veradigm Account Executive or use the 'Get Demo' button on their website to discuss pricing, trial programs, and implementation.

Source
Allscripts TouchWorks: What market segments does Veradigm serve?

Veradigm serves healthcare providers with EHR and practice management solutions, life sciences companies, and health plans/payers with risk adjustment and quality analytics.

Source
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Related pages

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