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Dental · head to head

DentalXChange vs OrthoTrac

DentalXChange logo

DentalXChange

Dental

Streamlined Dental Claims & Revenue Cycle Management

From
$0.35/per-claim
Rated
-
Full reviewWebsite
OrthoTrac logo

OrthoTrac

Dental

Complete Orthodontic Practice Management

From
$399/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: DentalXChange pricing is not published anywhere on the site; OrthoTrac orthoTrac support has moved off Carestream Dental's own site to a third-party portal, gosensei.com, and OrthoTrac customer contact is now booked only through a Calendly scheduling link rather than a phone number or online purchase path, per Carestream Dental's own site.
  • They diverge on capability: DentalXChange covers Electronic claims submission, OrthoTrac covers Orthodontic treatment planning.

Where they differ

Only the attributes on which DentalXChange and OrthoTrac actually diverge.

Attributes where DentalXChange and OrthoTrac differ
AttributeDentalXChangeOrthoTrac
Starting price$0.35/per-claim$399/month
Pricing modelusage-basedsubscription
PlatformsWeb, ApiWindows, Web
CategoryDentalUnknown
Founded19982007

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in DentalXChange

  • Electronic claims submission
  • Real-time eligibility verification
  • ERA/EOB processing
  • Claims tracking
  • Attachment management
  • Denial management
  • Analytics dashboard
  • Compliance reporting

Only in OrthoTrac

  • Orthodontic treatment planning
  • Contract management
  • Appointment scheduling
  • Insurance processing
  • Imaging integration
  • Progress tracking
  • Appliance tracking
  • Referral management

Both cover

  • HIPAA Compliant
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

DentalXChange

  • Submitting dental claims electronically to payersnot OrthoTrac
  • Real-time patient eligibility verificationnot OrthoTrac
  • Electronic remittance advice and payment reconciliationnot OrthoTrac
  • Patient statements and payment collectionnot OrthoTrac
  • Provider credentialing with payersnot OrthoTrac

OrthoTrac

  • Orthodontic practice managementnot DentalXChange
  • Treatment planningnot DentalXChange
  • Contract managementnot DentalXChange
  • Progress trackingnot DentalXChange

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

DentalXChange

  • Pricing is not published anywhere on the site
  • A clearinghouse and revenue cycle platform rather than practice management software, so it sits alongside a PMS rather than replacing one
  • Sold as many separate services, including credentialing, claims, attachments, ERA, statements and merchant services

OrthoTrac

  • OrthoTrac support has moved off Carestream Dental's own site to a third-party portal, gosensei.com, and OrthoTrac customer contact is now booked only through a Calendly scheduling link rather than a phone number or online purchase path, per Carestream Dental's own site.

Pricing, plan by plan

DentalXChange

$0.35/per-claim
  • Pay Per Claim$0.35/per-claim
    • Electronic claims submission
    • Real-time eligibility
    • Claims tracking
  • Unlimited$99/month
    • Unlimited claims
    • Real-time eligibility
    • Advanced analytics

OrthoTrac

$399/month
  • OrthoTrac Standard$399/month
    • Patient scheduling
    • Treatment planning
    • Billing management
  • OrthoTrac Cloud$549/month
    • Everything in Standard
    • Cloud-based access
    • Imaging integration

Which should you pick?

Choose DentalXChange if

  • You need electronic claims submission.
  • You work on Web, Api.
  • You also want real-time eligibility verification.
DentalXChange review

Choose OrthoTrac if

  • You need orthodontic treatment planning.
  • You work on Windows, Web.
  • You also want contract management.
OrthoTrac review

Questions people ask

Is DentalXChange or OrthoTrac better?
Neither clearly leads. DentalXChange starts at $0.35/per-claim and OrthoTrac at $399/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, DentalXChange or OrthoTrac?
DentalXChange starts at $0.35/per-claim and OrthoTrac at $399/month.
Does DentalXChange or OrthoTrac run on more platforms?
DentalXChange runs on Web, Api. OrthoTrac runs on Windows, Web.
What is DentalXChange best used for?
DentalXChange is most often used for submitting dental claims electronically to payers, real-time patient eligibility verification, electronic remittance advice and payment reconciliation, patient statements and payment collection. Of those, submitting dental claims electronically to payers and real-time patient eligibility verification are not what OrthoTrac is typically brought in for.
What can DentalXChange do that OrthoTrac cannot?
DentalXChange covers Electronic claims submission, Real-time eligibility verification, ERA/EOB processing, Claims tracking. OrthoTrac covers Orthodontic treatment planning, Contract management, Appointment scheduling, Insurance processing. Both handle HIPAA Compliant, Cloud deployment, Web support.
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