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FlexOffers vs Gladly

FlexOffers logo

FlexOffers

Software

Affiliate network with 12,000+ advertisers

From
On request
Rated
-
Full reviewWebsite
Gladly logo

Gladly

Software

Radically personal customer service

From
$180/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: FlexOffers the Internet Archive's capture of FlexOffers' homepage on 14 January 2022 stated Net 7 payout terms for top-performing publishers, with commission rates negotiated per program across over 12,000 advertisers and no flat price list published.; Gladly no pricing is published at any level, and the pricing page states no per agent cost, per conversation rate, minimum commitment or feature tiers
  • They diverge on capability: FlexOffers covers Large advertiser network, Gladly covers Lifelong conversation.

Where they differ

Only the attributes on which FlexOffers and Gladly actually diverge.

Attributes where FlexOffers and Gladly differ
AttributeFlexOffersGladly
Starting priceOn request$180/month
Pricing modelusage-basedsubscription
PlatformsWebWeb, Ios, Android
Founded20082014

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in FlexOffers

  • Large advertiser network
  • Deep linking
  • Real-time reporting
  • API access
  • Content feeds
  • WordPress
  • Various CMS platforms

Only in Gladly

  • Lifelong conversation
  • Omnichannel support
  • Customer timeline
  • Task management
  • Knowledge base
  • IVR
  • Shopify
  • Salesforce

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

FlexOffers

  • Affiliate marketing network connecting advertisers with publishersnot Gladly
  • Performance-based marketing campaigns with commission structurenot Gladly
  • Access to 12,000+ advertiser programs and 75,000+ publisher opportunitiesnot Gladly

Gladly

  • Customer service built around a single customer record rather than ticketsnot FlexOffers
  • Handling support conversations across voice, messaging and emailnot FlexOffers

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

FlexOffers

  • The Internet Archive's capture of FlexOffers' homepage on 14 January 2022 stated Net 7 payout terms for top-performing publishers, with commission rates negotiated per program across over 12,000 advertisers and no flat price list published.

Gladly

  • No pricing is published at any level, and the pricing page states no per agent cost, per conversation rate, minimum commitment or feature tiers
  • The pricing page presents outcome statistics in place of any cost information
  • Every route to a figure goes through a demo or sales conversation

Pricing, plan by plan

FlexOffers

On request

No published plan breakdown. See the FlexOffers review.

Gladly

$180/month
  • Hero$180/month
    • All channels
    • Customer timeline
    • Knowledge base
  • Superhero$210/month
    • Everything in Hero
    • Custom reporting
    • Advanced rules

Which should you pick?

Choose FlexOffers if

  • You need large advertiser network.
  • You also want deep linking.
FlexOffers review

Choose Gladly if

  • You need lifelong conversation.
  • You work on Web, Ios, Android.
  • You also want omnichannel support.
Gladly review

Questions people ask

Is FlexOffers or Gladly better?
Neither clearly leads. FlexOffers starts at On request and Gladly at $180/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, FlexOffers or Gladly?
FlexOffers starts at On request and Gladly at $180/month.
Does FlexOffers or Gladly run on more platforms?
FlexOffers runs on Web. Gladly runs on Web, Ios, Android.
What is FlexOffers best used for?
FlexOffers is most often used for affiliate marketing network connecting advertisers with publishers, performance-based marketing campaigns with commission structure, access to 12,000+ advertiser programs and 75,000+ publisher opportunities. Of those, affiliate marketing network connecting advertisers with publishers and performance-based marketing campaigns with commission structure are not what Gladly is typically brought in for.
What can FlexOffers do that Gladly cannot?
FlexOffers covers Large advertiser network, Deep linking, Real-time reporting, API access. Gladly covers Lifelong conversation, Omnichannel support, Customer timeline, Task management. Both handle Web support.
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