Softwr

Customer Support · head to head

8x8 Contact Center vs GoAffPro

8x8 Contact Center logo

8x8 Contact Center

Customer Support

Integrated cloud communications and contact center

From
$85/month
Rated
-
Full reviewWebsite
GoAffPro logo

GoAffPro

Affiliate Marketing

Feature-rich affiliate marketing for Shopify

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only GoAffPro has a free tier, so it costs nothing to try first.
  • Each has a real cost: 8x8 Contact Center listed on G-Cloud 14 directly by 8x8 UK Limited (not a reseller) at £0.68 to £113.40 per user per month for 8x8 Contact Centre; GoAffPro no native fraud detection beyond basic self-referral prevention
  • They diverge on capability: 8x8 Contact Center covers Voice, GoAffPro covers Multi-level marketing.

Where they differ

Only the attributes on which 8x8 Contact Center and GoAffPro actually diverge.

Attributes where 8x8 Contact Center and GoAffPro differ
Attribute8x8 Contact CenterGoAffPro
Starting price$85/monthFree
Pricing modelsubscriptionUnknown
Free tierNoYes
PlatformsWeb, Desktop, Ios, AndroidWeb, iOS, Android
CategoryCustomer SupportAffiliate Marketing
Founded19872019

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in 8x8 Contact Center

  • Voice
  • Digital channels
  • IVR
  • ACD
  • WFM
  • Quality management
  • Analytics
  • Salesforce

Only in GoAffPro

  • Multi-level marketing
  • Custom commission rules
  • Affiliate marketplace
  • Gift card rewards
  • Custom signup forms
  • Shopify
  • PayPal
  • Klaviyo

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

8x8 Contact Center

  • Unified communicationsnot GoAffPro
  • Contact centernot GoAffPro
  • Remote worknot GoAffPro
  • Customer supportnot GoAffPro

GoAffPro

  • affiliate marketing managementnot 8x8 Contact Center
  • Workflow automationnot 8x8 Contact Center
  • Reportingnot 8x8 Contact Center

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

8x8 Contact Center

  • Listed on G-Cloud 14 directly by 8x8 UK Limited (not a reseller) at £0.68 to £113.40 per user per month for 8x8 Contact Centre

GoAffPro

  • No native fraud detection beyond basic self-referral prevention
  • Limited affiliate verification tools
  • Integration marketplace limited compared to enterprise affiliate platforms

Pricing, plan by plan

8x8 Contact Center

$85/month
  • X6$85/month
    • Voice contact center
    • ACD
    • IVR
  • X7$110/month
    • X6 + Digital channels
    • Quality management
  • X8$140/month
    • X7 + WFM
    • Speech analytics
    • Advanced AI

GoAffPro

Free
  • HobbyFree
    • Unlimited affiliates
    • Unlimited sales and revenue
    • Basic affiliate portal
  • Premium$49/month
    • Custom branded domains
    • Advanced analytics
    • MLM functionality
  • Business$99/month
    • Everything in Premium
    • Custom compensation plans
    • Fraud management

Which should you pick?

Choose 8x8 Contact Center if

  • You need voice.
  • You work on Web, Desktop, Ios, Android.
  • You also want digital channels.
8x8 Contact Center review

Choose GoAffPro if

  • You need multi-level marketing.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want custom commission rules.
GoAffPro review

Questions people ask

Is 8x8 Contact Center or GoAffPro better?
Neither clearly leads. 8x8 Contact Center starts at $85/month and GoAffPro at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, 8x8 Contact Center or GoAffPro?
GoAffPro has a free tier; the other does not. Paid plans start at $85/month for 8x8 Contact Center and Free for GoAffPro.
Does 8x8 Contact Center or GoAffPro run on more platforms?
8x8 Contact Center runs on Web, Desktop, Ios, Android. GoAffPro runs on Web, iOS, Android.
Can I use GoAffPro for free?
Yes. GoAffPro has a free tier, so you can try it without paying. 8x8 Contact Center starts at $85/month.
What is 8x8 Contact Center best used for?
8x8 Contact Center is most often used for unified communications, contact center, remote work, customer support. Of those, unified communications and contact center are not what GoAffPro is typically brought in for.
What can 8x8 Contact Center do that GoAffPro cannot?
8x8 Contact Center covers Voice, Digital channels, IVR, ACD. GoAffPro covers Multi-level marketing, Custom commission rules, Affiliate marketplace, Gift card rewards. Both handle Web support.

Answered from the vendors’ own pages

GoAffPro: Does GoAffPro have a free plan?

Yes, GoAffPro's Hobby free plan includes unlimited affiliates, unlimited sales, unlimited revenue, and a basic branded portal where affiliates can view referral links and stats.

Source
GoAffPro: What features are in the GoAffPro Premium plan?

Premium plan at $49/month adds custom branded domains, advanced analytics, MLM functionality, tier-based commissions, affiliate rewards, email marketing, and the Business plan at $99+/month adds custom compensation plans and fraud management.

Source
GoAffPro: Does GoAffPro have mobile apps for affiliates?

Yes, GoAffPro offers Android and iPhone apps with push notifications to keep affiliates engaged with the program.

Source
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