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Affiliate Marketing · head to head

Everflow vs Gladly

Everflow logo

Everflow

Affiliate Marketing

Partner marketing platform for growth

From
$750/month
Rated
-
Full reviewWebsite
Gladly logo

Gladly

Customer Support

Radically personal customer service

From
$180/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Everflow pricing is by quote only: the pricing page publishes no rate, no tier and no included volume, and requires submitting a form; Gladly no pricing is published at any level, and the pricing page states no per agent cost, per conversation rate, minimum commitment or feature tiers
  • They diverge on capability: Everflow covers Partner tracking, Gladly covers Lifelong conversation.

Where they differ

Only the attributes on which Everflow and Gladly actually diverge.

Attributes where Everflow and Gladly differ
AttributeEverflowGladly
Starting price$750/month$180/month
PlatformsWebWeb, Ios, Android
CategoryAffiliate MarketingCustomer Support
Founded20162014

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Everflow

  • Partner tracking
  • Direct linking
  • Fraud prevention
  • SmartSwitch routing
  • Granular analytics
  • HubSpot
  • Segment

Only in Gladly

  • Lifelong conversation
  • Omnichannel support
  • Customer timeline
  • Task management
  • Knowledge base
  • IVR
  • Magento
  • Kustomer

Both cover

  • Shopify
  • Salesforce
  • Stripe
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Everflow

  • Running an in house affiliate or partner programmenot Gladly
  • Tracking partner conversions and payouts across channelsnot Gladly
  • Managing an affiliate network with multiple advertisersnot Gladly

Gladly

  • Customer service built around a single customer record rather than ticketsnot Everflow
  • Handling support conversations across voice, messaging and emailnot Everflow

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Everflow

  • Pricing is by quote only: the pricing page publishes no rate, no tier and no included volume, and requires submitting a form
  • Plans require a 6 month minimum commitment

Gladly

  • No pricing is published at any level, and the pricing page states no per agent cost, per conversation rate, minimum commitment or feature tiers
  • The pricing page presents outcome statistics in place of any cost information
  • Every route to a figure goes through a demo or sales conversation

Pricing, plan by plan

Everflow

$750/month
  • Plus$750/month
    • Unlimited clicks
    • Full platform access
    • Email support

Gladly

$180/month
  • Hero$180/month
    • All channels
    • Customer timeline
    • Knowledge base
  • Superhero$210/month
    • Everything in Hero
    • Custom reporting
    • Advanced rules

Which should you pick?

Choose Everflow if

  • You need partner tracking.
  • You also want direct linking.
Everflow review

Choose Gladly if

  • You need lifelong conversation.
  • You work on Web, Ios, Android.
  • You also want omnichannel support.
Gladly review

Questions people ask

Is Everflow or Gladly better?
Neither clearly leads. Everflow starts at $750/month and Gladly at $180/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Everflow or Gladly?
Everflow starts at $750/month and Gladly at $180/month.
Does Everflow or Gladly run on more platforms?
Everflow runs on Web. Gladly runs on Web, Ios, Android.
What is Everflow best used for?
Everflow is most often used for running an in house affiliate or partner programme, tracking partner conversions and payouts across channels, managing an affiliate network with multiple advertisers. Of those, running an in house affiliate or partner programme and tracking partner conversions and payouts across channels are not what Gladly is typically brought in for.
What can Everflow do that Gladly cannot?
Everflow covers Partner tracking, Direct linking, Fraud prevention, SmartSwitch routing. Gladly covers Lifelong conversation, Omnichannel support, Customer timeline, Task management. Both handle Shopify, Salesforce, Stripe, Web support.
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Related pages

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