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Software · head to head

Chatwoot vs Everflow

Chatwoot logo

Chatwoot

Software

Open-source customer engagement platform

From
Free
Rated
-
Full reviewWebsite
Everflow logo

Everflow

Software

Partner marketing platform for growth

From
$750/month
Rated
-
Full reviewWebsite

The short version

  • Only Chatwoot has a free tier, so it costs nothing to try first.
  • Each has a real cost: Chatwoot free plan limited to 2 agents and 500 conversations per month; Everflow pricing is by quote only: the pricing page publishes no rate, no tier and no included volume, and requires submitting a form
  • They diverge on capability: Chatwoot covers Live chat, Everflow covers Partner tracking.

Where they differ

Only the attributes on which Chatwoot and Everflow actually diverge.

Attributes where Chatwoot and Everflow differ
AttributeChatwootEverflow
Starting priceFree$750/month
Pricing modelUnknownsubscription
Free tierYesNo
PlatformsWeb, Cloud, Self-hostedWeb
Founded20172016

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Chatwoot

  • Live chat
  • Email inbox
  • Social channels
  • Knowledge base
  • Chatbots
  • Reports
  • Slack
  • WhatsApp

Only in Everflow

  • Partner tracking
  • Direct linking
  • Fraud prevention
  • SmartSwitch routing
  • Granular analytics
  • Shopify
  • Salesforce
  • HubSpot

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Chatwoot

  • Self-hosted supportnot Everflow
  • Privacy-first chatnot Everflow
  • Multi-channel supportnot Everflow

Everflow

  • Running an in house affiliate or partner programmenot Chatwoot
  • Tracking partner conversions and payouts across channelsnot Chatwoot
  • Managing an affiliate network with multiple advertisersnot Chatwoot

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Chatwoot

  • Free plan limited to 2 agents and 500 conversations per month
  • Self-hosted option requires managing infrastructure, updates, and external messaging costs
  • Smaller ecosystem and community compared to Zendesk or Intercom
  • AI features require credit consumption and additional configuration

Everflow

  • Pricing is by quote only: the pricing page publishes no rate, no tier and no included volume, and requires submitting a form
  • Plans require a 6 month minimum commitment

Pricing, plan by plan

Chatwoot

Free
  • HackerFree
    • 2 agents
    • 500 conversations per month
    • 1 live chat channel
  • Startups$19/month
    • Unlimited agents
    • Unlimited conversations

Everflow

$750/month
  • Plus$750/month
    • Unlimited clicks
    • Full platform access
    • Email support

Which should you pick?

Choose Chatwoot if

  • You need live chat.
  • You want to start without paying.
  • You work on Web, Cloud, Self-hosted.
  • You also want email inbox.
Chatwoot review

Choose Everflow if

  • You need partner tracking.
  • You also want direct linking.
Everflow review

Questions people ask

Is Chatwoot or Everflow better?
Neither clearly leads. Chatwoot starts at Free and Everflow at $750/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Chatwoot or Everflow?
Chatwoot has a free tier; the other does not. Paid plans start at Free for Chatwoot and $750/month for Everflow.
Does Chatwoot or Everflow run on more platforms?
Chatwoot runs on Web, Cloud, Self-hosted. Everflow runs on Web.
Can I use Chatwoot for free?
Yes. Chatwoot has a free tier, so you can try it without paying. Everflow starts at $750/month.
What is Chatwoot best used for?
Chatwoot is most often used for self-hosted support, privacy-first chat, multi-channel support. Of those, self-hosted support and privacy-first chat are not what Everflow is typically brought in for.
What can Chatwoot do that Everflow cannot?
Chatwoot covers Live chat, Email inbox, Social channels, Knowledge base. Everflow covers Partner tracking, Direct linking, Fraud prevention, SmartSwitch routing. Both handle Web support.

Answered from the vendors’ own pages

Chatwoot: Does Chatwoot offer a self-hosted option?

Yes. Chatwoot provides both cloud-hosted and self-hosted versions. Self-hosting is free with the open-source version, though you handle infrastructure, maintenance, and external messaging costs.

Source
Chatwoot: What communication channels does Chatwoot support?

Chatwoot supports email, live chat, WhatsApp, Facebook, Twitter, Instagram, and other social media channels consolidated into a single inbox.

Source
Chatwoot: Is there a free plan for Chatwoot?

Yes. Chatwoot offers a free Hacker plan supporting up to 2 agents, 500 conversations per month, and one live chat channel.

Source
Chatwoot: What AI features does Chatwoot include?

Chatwoot includes Captain AI agent for automated responses, Copilot for smart reply suggestions, and live translation features.

Source
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Related pages

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