Softwr

Customer Support · head to head

Customerly vs Everflow

Customerly logo

Customerly

Customer Support

Customer service suite with live chat and automation

From
Free
Rated
-
Full reviewWebsite
Everflow logo

Everflow

Affiliate Marketing

Partner marketing platform for growth

From
$750/month
Rated
-
Full reviewWebsite

The short version

  • Only Customerly has a free tier, so it costs nothing to try first.
  • Each has a real cost: Customerly usage-based pricing of 0.50 EUR per conversation can become expensive at scale; Everflow pricing is by quote only: the pricing page publishes no rate, no tier and no included volume, and requires submitting a form
  • They diverge on capability: Customerly covers Live chat, Everflow covers Partner tracking.

Where they differ

Only the attributes on which Customerly and Everflow actually diverge.

Attributes where Customerly and Everflow differ
AttributeCustomerlyEverflow
Starting priceFree$750/month
Free tierYesNo
PlatformsWeb, Ios, AndroidWeb
CategoryCustomer SupportAffiliate Marketing
Founded20152016

Identical on both: pricing model (subscription), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Customerly

  • Live chat
  • Email marketing
  • Customer surveys
  • Help center
  • Automation
  • Video chat
  • Slack
  • WordPress

Only in Everflow

  • Partner tracking
  • Direct linking
  • Fraud prevention
  • SmartSwitch routing
  • Granular analytics
  • Salesforce
  • HubSpot
  • Stripe

Both cover

  • Shopify
  • Segment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Customerly

  • Customer supportnot Everflow
  • Lead generationnot Everflow
  • Email marketingnot Everflow
  • Customer feedbacknot Everflow

Everflow

  • Running an in house affiliate or partner programmenot Customerly
  • Tracking partner conversions and payouts across channelsnot Customerly
  • Managing an affiliate network with multiple advertisersnot Customerly

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Customerly

  • Usage-based pricing of 0.50 EUR per conversation can become expensive at scale
  • Limited to 11-50 employees according to company size metrics

Everflow

  • Pricing is by quote only: the pricing page publishes no rate, no tier and no included volume, and requires submitting a form
  • Plans require a 6 month minimum commitment

Pricing, plan by plan

Customerly

Free
  • FreeFree
    • 2 teammates
    • Live chat
    • Basic surveys
  • Essential$9/month
    • Unlimited chat
    • Help center
    • Automation
  • Startup$29/month
    • Video chat
    • Funnels
    • Priority support
  • Pro$79/month
    • White label
    • Advanced analytics
    • API access

Everflow

$750/month
  • Plus$750/month
    • Unlimited clicks
    • Full platform access
    • Email support

Which should you pick?

Choose Customerly if

  • You need live chat.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want email marketing.
Customerly review

Choose Everflow if

  • You need partner tracking.
  • You also want direct linking.
Everflow review

Questions people ask

Is Customerly or Everflow better?
Neither clearly leads. Customerly starts at Free and Everflow at $750/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Customerly or Everflow?
Customerly has a free tier; the other does not. Paid plans start at Free for Customerly and $750/month for Everflow.
Does Customerly or Everflow run on more platforms?
Customerly runs on Web, Ios, Android. Everflow runs on Web.
Can I use Customerly for free?
Yes. Customerly has a free tier, so you can try it without paying. Everflow starts at $750/month.
What is Customerly best used for?
Customerly is most often used for customer support, lead generation, email marketing, customer feedback. Of those, customer support and lead generation are not what Everflow is typically brought in for.
What can Customerly do that Everflow cannot?
Customerly covers Live chat, Email marketing, Customer surveys, Help center. Everflow covers Partner tracking, Direct linking, Fraud prevention, SmartSwitch routing. Both handle Shopify, Segment, Web support.

Answered from the vendors’ own pages

Customerly: Where is Customerly's data stored?

All data is stored exclusively in the EU, providing GDPR compliance and data residency in European servers.

Source
Customerly: What messaging channels does Customerly support?

Customerly integrates live chat, email, WhatsApp, Facebook Messenger, Instagram DMs, and mobile apps into a single unified inbox for managing customer conversations.

Source
Customerly: How much of customer support can Customerly automate?

Customerly's AI assistant (Aura) handles up to 60 percent of customer conversations automatically, with the platform designed to handle 71 percent of support volume through automation.

Source
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on Customerly

More on Everflow

Keep looking

Other head to heads