Softwr

Customer Support · head to head

8x8 Contact Center vs Any.do

8x8 Contact Center logo

8x8 Contact Center

Customer Support

Integrated cloud communications and contact center

From
$85/month
Rated
-
Full reviewWebsite
Any.do logo

Any.do

All industries

To do list & planner

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Any.do has a free tier, so it costs nothing to try first.
  • Each has a real cost: 8x8 Contact Center listed on G-Cloud 14 directly by 8x8 UK Limited (not a reseller) at £0.68 to £113.40 per user per month for 8x8 Contact Centre; Any.do bare-bones free plan: lacks recurring tasks and third-party integrations available only in paid plans
  • They diverge on capability: 8x8 Contact Center covers Voice, Any.do covers Task lists.

Where they differ

Only the attributes on which 8x8 Contact Center and Any.do actually diverge.

Attributes where 8x8 Contact Center and Any.do differ
Attribute8x8 Contact CenterAny.do
Starting price$85/monthFree
Pricing modelsubscriptionUnknown
Free tierNoYes
PlatformsWeb, Desktop, Ios, AndroidWeb, macOS, Windows, iOS, Android
CategoryCustomer SupportAll industries
Founded19872011

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in 8x8 Contact Center

  • Voice
  • Digital channels
  • IVR
  • ACD
  • WFM
  • Quality management
  • Analytics
  • Salesforce

Only in Any.do

  • Task lists
  • Calendar integration
  • Reminders
  • Daily planner
  • Voice input
  • Drag and drop
  • Smart suggestions
  • Focus mode

Both cover

  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

8x8 Contact Center

  • Unified communicationsnot Any.do
  • Contact centernot Any.do
  • Remote worknot Any.do
  • Customer supportnot Any.do

Any.do

  • Personal task managementnot 8x8 Contact Center
  • Daily planningnot 8x8 Contact Center
  • Shopping listsnot 8x8 Contact Center
  • Project managementnot 8x8 Contact Center
  • Team collaborationnot 8x8 Contact Center

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

8x8 Contact Center

  • Listed on G-Cloud 14 directly by 8x8 UK Limited (not a reseller) at £0.68 to £113.40 per user per month for 8x8 Contact Centre

Any.do

  • Bare-bones free plan: lacks recurring tasks and third-party integrations available only in paid plans
  • Short planning window: only allows planning up to seven days ahead, limiting long-term project planning
  • Limited desktop performance: web and desktop versions struggle with functionality and responsiveness
  • Slow customer support: email support takes approximately 48 hours to respond
  • Missing drag-and-drop: inability to drag tasks between lists creates workflow friction

Pricing, plan by plan

8x8 Contact Center

$85/month
  • X6$85/month
    • Voice contact center
    • ACD
    • IVR
  • X7$110/month
    • X6 + Digital channels
    • Quality management
  • X8$140/month
    • X7 + WFM
    • Speech analytics
    • Advanced AI

Any.do

Free
  • Premium$7.99/month
    • Recurring tasks
    • Location reminders
    • WhatsApp reminders
  • Family$9.99/month
    • All Premium features
    • Family sharing space
    • Up to 4 members

Which should you pick?

Choose 8x8 Contact Center if

  • You need voice.
  • You work on Web, Desktop, Ios, Android.
  • You also want digital channels.
8x8 Contact Center review

Choose Any.do if

  • You need task lists.
  • You want to start without paying.
  • You work on Web, macOS, Windows, iOS, Android.
  • You also want calendar integration.
Any.do review

Questions people ask

Is 8x8 Contact Center or Any.do better?
Neither clearly leads. 8x8 Contact Center starts at $85/month and Any.do at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, 8x8 Contact Center or Any.do?
Any.do has a free tier; the other does not. Paid plans start at $85/month for 8x8 Contact Center and Free for Any.do.
Does 8x8 Contact Center or Any.do run on more platforms?
8x8 Contact Center runs on Web, Desktop, Ios, Android. Any.do runs on Web, macOS, Windows, iOS, Android.
Can I use Any.do for free?
Yes. Any.do has a free tier, so you can try it without paying. 8x8 Contact Center starts at $85/month.
What is 8x8 Contact Center best used for?
8x8 Contact Center is most often used for unified communications, contact center, remote work, customer support. Of those, unified communications and contact center are not what Any.do is typically brought in for.
What can 8x8 Contact Center do that Any.do cannot?
8x8 Contact Center covers Voice, Digital channels, IVR, ACD. Any.do covers Task lists, Calendar integration, Reminders, Daily planner. Both handle Ios support, Android support.

Answered from the vendors’ own pages

Any.do: Does Any.do have a free version?

Yes, Any.do offers a free plan with no time limit or credit card required. The free plan includes basic tasks, lists, calendar sync, and daily planner features. Premium features like recurring tasks, location reminders, and AI features require a paid subscription starting at $4.99/month.

Source
Any.do: Can you share tasks with other users?

Task sharing is limited on Any.do. With a single-user license, you cannot share personal tasks. Team collaboration requires purchasing additional licenses at $5 per user per month on top of your base plan.

Source
Any.do: Does Any.do integrate with Google Calendar?

Yes, Any.do syncs with Google Calendar, Outlook, and iCloud. However, users report some difficulties with the depth of Google Calendar integration compared to competing products.

Source
Any.do: Does Any.do work offline?

Any.do is primarily a cloud-based application and does not have robust offline functionality. The web and desktop versions sometimes struggle with performance when offline.

Source
Any.do: What platforms does Any.do support?

Any.do is available across desktop (Mac and Windows), web browsers, iOS, and Android, providing cross-platform access to your tasks and calendar.

Source
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Related pages

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