Softwr

All industries · head to head

Any.do vs Kustomer

Any.do logo

Any.do

All industries

To do list & planner

From
Free
Rated
-
Kustomer logo

Kustomer

Customer Support

The future of customer service

From
On request
Rated
-

The short version

  • Only Any.do has a free tier, so it costs nothing to try first.
  • Each has a real cost: Any.do bare-bones free plan: lacks recurring tasks and third-party integrations available only in paid plans; Kustomer pricing not published; requires customised sales assessment and quote for exact costs
  • They diverge on capability: Any.do covers Task lists, Kustomer covers Unified customer view.

Where they differ

Only the attributes on which Any.do and Kustomer actually diverge.

Attributes where Any.do and Kustomer differ
AttributeAny.doKustomer
Starting priceFreeOn request
Pricing modelUnknownquote
Free tierYesNo
PlatformsWeb, macOS, Windows, iOS, AndroidWeb, Cloud
CategoryAll industriesCustomer Support
Founded20112015

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Any.do

  • Task lists
  • Calendar integration
  • Reminders
  • Daily planner
  • Voice input
  • Drag and drop
  • Smart suggestions
  • Focus mode

Only in Kustomer

  • Unified customer view
  • AI automation
  • Omnichannel
  • Workflow automation
  • Knowledge base
  • Analytics
  • Shopify
  • Magento

Both cover

  • WhatsApp
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Any.do

  • Personal task managementnot Kustomer
  • Daily planningnot Kustomer
  • Shopping listsnot Kustomer
  • Project managementnot Kustomer
  • Team collaborationnot Kustomer

Kustomer

  • Large B2C and B2B organisations managing 600+ customer support interactions across omnichannel platformsnot Any.do
  • Retail, financial services, travel and hospitality sectors requiring integrated AI-powered supportnot Any.do
  • Enterprises seeking customer 360 views and advanced workflow automationnot Any.do

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Any.do

  • Bare-bones free plan: lacks recurring tasks and third-party integrations available only in paid plans
  • Short planning window: only allows planning up to seven days ahead, limiting long-term project planning
  • Limited desktop performance: web and desktop versions struggle with functionality and responsiveness
  • Slow customer support: email support takes approximately 48 hours to respond
  • Missing drag-and-drop: inability to drag tasks between lists creates workflow friction

Kustomer

  • Pricing not published; requires customised sales assessment and quote for exact costs
  • Voice (call), SMS, and WhatsApp support operate on separate pay-as-you-go pricing models
  • Customisation-based pricing structure means no transparent cost comparison with competitors

Pricing, plan by plan

Any.do

Free
  • Premium$7.99/month
    • Recurring tasks
    • Location reminders
    • WhatsApp reminders
  • Family$9.99/month
    • All Premium features
    • Family sharing space
    • Up to 4 members

Kustomer

On request

No published plan breakdown. See the Kustomer review.

Which should you pick?

Choose Any.do if

  • You need task lists.
  • You want to start without paying.
  • You work on Web, macOS, Windows, iOS, Android.
  • You also want calendar integration.

Choose Kustomer if

  • You need unified customer view.
  • You work on Web, Cloud.
  • You also want ai automation.

Questions people ask

Is Any.do or Kustomer better?
Neither clearly leads. Any.do starts at Free and Kustomer at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Any.do or Kustomer?
Any.do has a free tier; the other does not. Paid plans start at Free for Any.do and On request for Kustomer.
Does Any.do or Kustomer run on more platforms?
Any.do runs on Web, macOS, Windows, iOS, Android. Kustomer runs on Web, Cloud.
Can I use Any.do for free?
Yes. Any.do has a free tier, so you can try it without paying. Kustomer starts at On request.
What is Any.do best used for?
Any.do is most often used for personal task management, daily planning, shopping lists, project management. Of those, personal task management and daily planning are not what Kustomer is typically brought in for.
What can Any.do do that Kustomer cannot?
Any.do covers Task lists, Calendar integration, Reminders, Daily planner. Kustomer covers Unified customer view, AI automation, Omnichannel, Workflow automation. Both handle WhatsApp, Ios support, Android support.

Answered from the vendors’ own pages

Any.do: Does Any.do have a free version?

Yes, Any.do offers a free plan with no time limit or credit card required. The free plan includes basic tasks, lists, calendar sync, and daily planner features. Premium features like recurring tasks, location reminders, and AI features require a paid subscription starting at $4.99/month.

Source
Any.do: Can you share tasks with other users?

Task sharing is limited on Any.do. With a single-user license, you cannot share personal tasks. Team collaboration requires purchasing additional licenses at $5 per user per month on top of your base plan.

Source
Any.do: Does Any.do integrate with Google Calendar?

Yes, Any.do syncs with Google Calendar, Outlook, and iCloud. However, users report some difficulties with the depth of Google Calendar integration compared to competing products.

Source
Any.do: Does Any.do work offline?

Any.do is primarily a cloud-based application and does not have robust offline functionality. The web and desktop versions sometimes struggle with performance when offline.

Source
Any.do: What platforms does Any.do support?

Any.do is available across desktop (Mac and Windows), web browsers, iOS, and Android, providing cross-platform access to your tasks and calendar.

Source

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