All industries · head to head
Any.do vs Jira Service Management

Jira Service Management
Customer Support
High-velocity service management
- From
- Free
- Rated
- -
The short version
- Each has a real cost: Any.do bare-bones free plan: lacks recurring tasks and third-party integrations available only in paid plans; Jira Service Management the vendor's own pricing page as captured by the Internet Archive on 28 December 2021 named four tiers, Free, Standard, Premium, and Enterprise; the Free tier caps at 3 agents per site with one site, five major incidents per month, and unlimited alerts capped at 100 emails and 200 SMS per day, while Standard, Premium, and Enterprise each cap at 5,000 agents per site, with Enterprise adding unlimited sites and requiring a Confluence subscription for some features; per-figure dollar pricing was not shown on this capture, only per-agent pricing structure
- They diverge on capability: Any.do covers Task lists, Jira Service Management covers Incident management.
Where they differ
Only the attributes on which Any.do and Jira Service Management actually diverge.
| Attribute | Any.do | Jira Service Management |
|---|---|---|
| Pricing model | Unknown | subscription |
| Platforms | Web, macOS, Windows, iOS, Android | Web, Ios, Android |
| Category | All industries | Customer Support |
| Founded | 2011 | 2002 |
Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Any.do
- Task lists
- Calendar integration
- Reminders
- Daily planner
- Voice input
- Drag and drop
- Smart suggestions
- Focus mode
Only in Jira Service Management
- Incident management
- Change management
- Problem management
- Asset management
- Knowledge management
- SLAs
- Jira Software
- Confluence
Both cover
- Slack
- Ios support
- Android support
What people use each for
The jobs each tool is most often brought in to do.
Any.do
- Personal task managementnot Jira Service Management
- Daily planningnot Jira Service Management
- Shopping listsnot Jira Service Management
- Project managementnot Jira Service Management
- Team collaborationnot Jira Service Management
Jira Service Management
- IT service managementnot Any.do
- Incident responsenot Any.do
- Change managementnot Any.do
- Asset trackingnot Any.do
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Any.do
- Bare-bones free plan: lacks recurring tasks and third-party integrations available only in paid plans
- Short planning window: only allows planning up to seven days ahead, limiting long-term project planning
- Limited desktop performance: web and desktop versions struggle with functionality and responsiveness
- Slow customer support: email support takes approximately 48 hours to respond
- Missing drag-and-drop: inability to drag tasks between lists creates workflow friction
Jira Service Management
- The vendor's own pricing page as captured by the Internet Archive on 28 December 2021 named four tiers, Free, Standard, Premium, and Enterprise; the Free tier caps at 3 agents per site with one site, five major incidents per month, and unlimited alerts capped at 100 emails and 200 SMS per day, while Standard, Premium, and Enterprise each cap at 5,000 agents per site, with Enterprise adding unlimited sites and requiring a Confluence subscription for some features; per-figure dollar pricing was not shown on this capture, only per-agent pricing structure
Pricing, plan by plan
Any.do
Free- Premium$7.99/month
- Recurring tasks
- Location reminders
- WhatsApp reminders
- Family$9.99/month
- All Premium features
- Family sharing space
- Up to 4 members
Jira Service Management
Free- FreeFree
- 3 agents
- Ticket management
- Knowledge base
- Standard$20/month
- Unlimited customers
- 250 agents
- 20 GB storage
- Premium$45/month
- Advanced incident management
- Asset management
- Change management
- Enterprise$undefined/month
- Unlimited sites
- 24/7 support
- Data residency
Which should you pick?
Choose Any.do if
- You need task lists.
- You want to start without paying.
- You work on Web, macOS, Windows, iOS, Android.
- You also want calendar integration.
Choose Jira Service Management if
- You need incident management.
- You want to start without paying.
- You work on Web, Ios, Android.
- You also want change management.
Questions people ask
- Is Any.do or Jira Service Management better?
- Neither clearly leads. Any.do starts at Free and Jira Service Management at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Any.do or Jira Service Management?
- Any.do starts at Free and Jira Service Management at Free.
- Does Any.do or Jira Service Management run on more platforms?
- Any.do runs on Web, macOS, Windows, iOS, Android. Jira Service Management runs on Web, Ios, Android.
- Can I use Any.do for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Any.do best used for?
- Any.do is most often used for personal task management, daily planning, shopping lists, project management. Of those, personal task management and daily planning are not what Jira Service Management is typically brought in for.
- What can Any.do do that Jira Service Management cannot?
- Any.do covers Task lists, Calendar integration, Reminders, Daily planner. Jira Service Management covers Incident management, Change management, Problem management, Asset management. Both handle Slack, Ios support, Android support.
Answered from the vendors’ own pages
Any.do: Does Any.do have a free version?
Yes, Any.do offers a free plan with no time limit or credit card required. The free plan includes basic tasks, lists, calendar sync, and daily planner features. Premium features like recurring tasks, location reminders, and AI features require a paid subscription starting at $4.99/month.
SourceAny.do: Can you share tasks with other users?
Task sharing is limited on Any.do. With a single-user license, you cannot share personal tasks. Team collaboration requires purchasing additional licenses at $5 per user per month on top of your base plan.
SourceAny.do: Does Any.do integrate with Google Calendar?
Yes, Any.do syncs with Google Calendar, Outlook, and iCloud. However, users report some difficulties with the depth of Google Calendar integration compared to competing products.
SourceAny.do: Does Any.do work offline?
Any.do is primarily a cloud-based application and does not have robust offline functionality. The web and desktop versions sometimes struggle with performance when offline.
SourceAny.do: What platforms does Any.do support?
Any.do is available across desktop (Mac and Windows), web browsers, iOS, and Android, providing cross-platform access to your tasks and calendar.
SourceRelated pages
More on Jira Service Management
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- Jira Service Management vs Brain.fm
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- Jira Service Management vs Akiflow
- Jira Service Management vs Focus@Will
- Jira Service Management vs Forest
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- Jira Service Management vs Hubstaff
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- Jira Service Management vs Structured
- Jira Service Management vs Tana
- Jira Service Management vs Time Doctor
- Jira Service Management vs 7-Zip
- Jira Service Management vs Bear
- Jira Service Management vs Bear Notes
- Jira Service Management vs BoldSign
- Jira Service Management vs Kustomer
- Jira Service Management vs Front
- Jira Service Management vs Groove
- Jira Service Management vs Freshdesk
- Jira Service Management vs Freshworks Customer Service Suite
- Jira Service Management vs Salesforce Service Cloud
- Jira Service Management vs Zendesk
- Jira Service Management vs 8x8 Contact Center
- Jira Service Management vs Amazon Connect
- Jira Service Management vs BMC Helix
- Jira Service Management vs Chatwoot
- Jira Service Management vs Customerly
- Jira Service Management vs DelightChat
- Jira Service Management vs Dialpad Contact Center
- Jira Service Management vs Dixa
- Jira Service Management vs Freshservice
- Jira Service Management vs Gladly
- Jira Service Management vs HappyFox

