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Software · head to head

Any.do vs Freshdesk

Any.do logo

Any.do

Software

To do list & planner

From
Free
Rated
-
Full reviewWebsite
Freshdesk logo

Freshdesk

Software

Delight your customers, effortlessly

From
$19/month
Rated
-
Full reviewWebsite

The short version

  • Only Any.do has a free tier, so it costs nothing to try first.
  • Each has a real cost: Any.do bare-bones free plan: lacks recurring tasks and third-party integrations available only in paid plans; Freshdesk growth tier lacks multilingual helpdesk and custom reporting dashboards
  • They diverge on capability: Any.do covers Task lists, Freshdesk covers Ticketing.

Where they differ

Only the attributes on which Any.do and Freshdesk actually diverge.

Attributes where Any.do and Freshdesk differ
AttributeAny.doFreshdesk
Starting priceFree$19/month
Pricing modelUnknownsubscription
Free tierYesNo
PlatformsWeb, macOS, Windows, iOS, AndroidWeb
Founded20112010

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Any.do

  • Task lists
  • Calendar integration
  • Reminders
  • Daily planner
  • Voice input
  • Drag and drop
  • Smart suggestions
  • Focus mode

Only in Freshdesk

  • Ticketing
  • Automation
  • Self-service
  • Team collaboration
  • Multi-channel support
  • SLA management
  • Reporting
  • Mobile apps

Both cover

  • Google Calendar
  • Slack

What people use each for

The jobs each tool is most often brought in to do.

Any.do

  • Personal task managementnot Freshdesk
  • Daily planningnot Freshdesk
  • Shopping listsnot Freshdesk
  • Project managementnot Freshdesk
  • Team collaborationnot Freshdesk

Freshdesk

  • Help desk and ticketing systemnot Any.do
  • Customer support portal and knowledge basenot Any.do
  • Multi-channel support coordinationnot Any.do
  • AI-assisted support agent interactionnot Any.do

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Any.do

  • Bare-bones free plan: lacks recurring tasks and third-party integrations available only in paid plans
  • Short planning window: only allows planning up to seven days ahead, limiting long-term project planning
  • Limited desktop performance: web and desktop versions struggle with functionality and responsiveness
  • Slow customer support: email support takes approximately 48 hours to respond
  • Missing drag-and-drop: inability to drag tasks between lists creates workflow friction

Freshdesk

  • Growth tier lacks multilingual helpdesk and custom reporting dashboards
  • Skill-based routing available only on Enterprise tier
  • Freddy AI Copilot requires separate £29/agent/month add-on on Pro and Enterprise plans
  • AI agent sessions charged beyond initial 500 sessions: £49 per additional 100 sessions
  • Day passes for non-agents vary by tier: £2 (Growth), £7 (Pro), £12 (Enterprise)

Pricing, plan by plan

Any.do

Free
  • Premium$7.99/month
    • Recurring tasks
    • Location reminders
    • WhatsApp reminders
  • Family$9.99/month
    • All Premium features
    • Family sharing space
    • Up to 4 members

Freshdesk

$19/month

No published plan breakdown. See the Freshdesk review.

Which should you pick?

Choose Any.do if

  • You need task lists.
  • You want to start without paying.
  • You work on Web, macOS, Windows, iOS, Android.
  • You also want calendar integration.
Any.do review

Choose Freshdesk if

  • You need ticketing.
  • You also want automation.
Freshdesk review

Questions people ask

Is Any.do or Freshdesk better?
Neither clearly leads. Any.do starts at Free and Freshdesk at $19/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Any.do or Freshdesk?
Any.do has a free tier; the other does not. Paid plans start at Free for Any.do and $19/month for Freshdesk.
Does Any.do or Freshdesk run on more platforms?
Any.do runs on Web, macOS, Windows, iOS, Android. Freshdesk runs on Web.
Can I use Any.do for free?
Yes. Any.do has a free tier, so you can try it without paying. Freshdesk starts at $19/month.
What is Any.do best used for?
Any.do is most often used for personal task management, daily planning, shopping lists, project management. Of those, personal task management and daily planning are not what Freshdesk is typically brought in for.
What can Any.do do that Freshdesk cannot?
Any.do covers Task lists, Calendar integration, Reminders, Daily planner. Freshdesk covers Ticketing, Automation, Self-service, Team collaboration. Both handle Google Calendar, Slack.

Answered from the vendors’ own pages

Any.do: Does Any.do have a free version?

Yes, Any.do offers a free plan with no time limit or credit card required. The free plan includes basic tasks, lists, calendar sync, and daily planner features. Premium features like recurring tasks, location reminders, and AI features require a paid subscription starting at $4.99/month.

Source
Any.do: Can you share tasks with other users?

Task sharing is limited on Any.do. With a single-user license, you cannot share personal tasks. Team collaboration requires purchasing additional licenses at $5 per user per month on top of your base plan.

Source
Any.do: Does Any.do integrate with Google Calendar?

Yes, Any.do syncs with Google Calendar, Outlook, and iCloud. However, users report some difficulties with the depth of Google Calendar integration compared to competing products.

Source
Any.do: Does Any.do work offline?

Any.do is primarily a cloud-based application and does not have robust offline functionality. The web and desktop versions sometimes struggle with performance when offline.

Source
Any.do: What platforms does Any.do support?

Any.do is available across desktop (Mac and Windows), web browsers, iOS, and Android, providing cross-platform access to your tasks and calendar.

Source
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Related pages

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