Software · head to head
Any.do vs Customerly

Customerly
Software
Customer service suite with live chat and automation
- From
- Free
- Rated
- -
The short version
- Each has a real cost: Any.do bare-bones free plan: lacks recurring tasks and third-party integrations available only in paid plans; Customerly usage-based pricing of 0.50 EUR per conversation can become expensive at scale
- They diverge on capability: Any.do covers Task lists, Customerly covers Live chat.
Where they differ
Only the attributes on which Any.do and Customerly actually diverge.
| Attribute | Any.do | Customerly |
|---|---|---|
| Pricing model | Unknown | subscription |
| Platforms | Web, macOS, Windows, iOS, Android | Web, Ios, Android |
| Founded | 2011 | 2015 |
Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Any.do
- Task lists
- Calendar integration
- Reminders
- Daily planner
- Voice input
- Drag and drop
- Smart suggestions
- Focus mode
Only in Customerly
- Live chat
- Email marketing
- Customer surveys
- Help center
- Automation
- Video chat
- WordPress
- Shopify
Both cover
- Slack
- Zapier
- Ios support
- Android support
What people use each for
The jobs each tool is most often brought in to do.
Any.do
- Personal task managementnot Customerly
- Daily planningnot Customerly
- Shopping listsnot Customerly
- Project managementnot Customerly
- Team collaborationnot Customerly
Customerly
- Customer supportnot Any.do
- Lead generationnot Any.do
- Email marketingnot Any.do
- Customer feedbacknot Any.do
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Any.do
- Bare-bones free plan: lacks recurring tasks and third-party integrations available only in paid plans
- Short planning window: only allows planning up to seven days ahead, limiting long-term project planning
- Limited desktop performance: web and desktop versions struggle with functionality and responsiveness
- Slow customer support: email support takes approximately 48 hours to respond
- Missing drag-and-drop: inability to drag tasks between lists creates workflow friction
Customerly
- Usage-based pricing of 0.50 EUR per conversation can become expensive at scale
- Limited to 11-50 employees according to company size metrics
Pricing, plan by plan
Any.do
Free- Premium$7.99/month
- Recurring tasks
- Location reminders
- WhatsApp reminders
- Family$9.99/month
- All Premium features
- Family sharing space
- Up to 4 members
Customerly
Free- FreeFree
- 2 teammates
- Live chat
- Basic surveys
- Essential$9/month
- Unlimited chat
- Help center
- Automation
- Startup$29/month
- Video chat
- Funnels
- Priority support
- Pro$79/month
- White label
- Advanced analytics
- API access
Which should you pick?
Choose Any.do if
- You need task lists.
- You want to start without paying.
- You work on Web, macOS, Windows, iOS, Android.
- You also want calendar integration.
Choose Customerly if
- You need live chat.
- You want to start without paying.
- You work on Web, Ios, Android.
- You also want email marketing.
Questions people ask
- Is Any.do or Customerly better?
- Neither clearly leads. Any.do starts at Free and Customerly at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Any.do or Customerly?
- Any.do starts at Free and Customerly at Free.
- Does Any.do or Customerly run on more platforms?
- Any.do runs on Web, macOS, Windows, iOS, Android. Customerly runs on Web, Ios, Android.
- Can I use Any.do for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Any.do best used for?
- Any.do is most often used for personal task management, daily planning, shopping lists, project management. Of those, personal task management and daily planning are not what Customerly is typically brought in for.
- What can Any.do do that Customerly cannot?
- Any.do covers Task lists, Calendar integration, Reminders, Daily planner. Customerly covers Live chat, Email marketing, Customer surveys, Help center. Both handle Slack, Zapier, Ios support, Android support.
Answered from the vendors’ own pages
Any.do: Does Any.do have a free version?
Yes, Any.do offers a free plan with no time limit or credit card required. The free plan includes basic tasks, lists, calendar sync, and daily planner features. Premium features like recurring tasks, location reminders, and AI features require a paid subscription starting at $4.99/month.
SourceCustomerly: Where is Customerly's data stored?
All data is stored exclusively in the EU, providing GDPR compliance and data residency in European servers.
SourceAny.do: Can you share tasks with other users?
Task sharing is limited on Any.do. With a single-user license, you cannot share personal tasks. Team collaboration requires purchasing additional licenses at $5 per user per month on top of your base plan.
SourceCustomerly: What messaging channels does Customerly support?
Customerly integrates live chat, email, WhatsApp, Facebook Messenger, Instagram DMs, and mobile apps into a single unified inbox for managing customer conversations.
SourceAny.do: Does Any.do integrate with Google Calendar?
Yes, Any.do syncs with Google Calendar, Outlook, and iCloud. However, users report some difficulties with the depth of Google Calendar integration compared to competing products.
SourceCustomerly: How much of customer support can Customerly automate?
Customerly's AI assistant (Aura) handles up to 60 percent of customer conversations automatically, with the platform designed to handle 71 percent of support volume through automation.
SourceAny.do: Does Any.do work offline?
Any.do is primarily a cloud-based application and does not have robust offline functionality. The web and desktop versions sometimes struggle with performance when offline.
SourceAny.do: What platforms does Any.do support?
Any.do is available across desktop (Mac and Windows), web browsers, iOS, and Android, providing cross-platform access to your tasks and calendar.
SourceRelated pages
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- Customerly vs DelightChat
- Customerly vs Dialpad Contact Center
- Customerly vs Dixa
- Customerly vs Freshservice
- Customerly vs Gladly
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