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Healthcare · head to head

Omada Health vs Updox

Omada Health logo

Omada Health

Healthcare

Behavioral health management platform

From
On request
Rated
-
Full reviewWebsite
Updox logo

Updox

Healthcare

Healthcare communications platform for eFax, telehealth and patient reminders

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Omada Health no direct-pay pricing disclosed; programs only available through employer or health plan coverage; Updox no specific dollar amounts listed on pricing page
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Omada Health and Updox actually diverge.

Attributes where Omada Health and Updox differ
AttributeOmada HealthUpdox
PlatformsWeb, MobileWeb
Founded2011Unknown

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Healthcare).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Omada Health

  • Chronic Disease Management
  • Behavioral Health
  • Coaching
  • Mobile App
  • Analytics
  • Incentives
  • Health Plans
  • EHR Systems

Only in Updox

Nothing recorded that Omada Health does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Omada Health

  • Employer-sponsored diabetes prevention and weight health programmesnot Updox
  • Remote monitoring of hypertension and diabetes with connected devicesnot Updox
  • GLP-1 support programmes alongside medicationnot Updox
  • Musculoskeletal care delivered virtuallynot Updox

Updox

  • Healthcare communication and patient engagementnot Omada Health
  • Medical practice fax, telehealth, and SMS messagingnot Omada Health
  • Charge capture and medical billing workflowsnot Omada Health
  • Multi-location healthcare systemsnot Omada Health

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Omada Health

  • No direct-pay pricing disclosed; programs only available through employer or health plan coverage
  • Eligibility varies by employer and health plan
  • Government payer programs (Medicare/Medicaid) have different device access rules
  • MSK program may require out-of-pocket costs depending on individual health plans

Updox

  • No specific dollar amounts listed on pricing page
  • Actual costs require contacting sales team or scheduling a demo
  • Standard and Enterprise tier limits shown but no pricing transparency

Pricing, plan by plan

Omada Health

On request

No published plan breakdown. See the Omada Health review.

Updox

On request

No published plan breakdown. See the Updox review.

Which should you pick?

Choose Omada Health if

  • You need chronic disease management.
  • You work on Web, Mobile.
  • You also want behavioral health.
Omada Health review

Choose Updox if

Nothing in the data separates Updox from Omada Health on the points above - pick on price and on how each one feels to use.

Updox review

Questions people ask

Is Omada Health or Updox better?
Neither clearly leads. Omada Health starts at On request and Updox at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Omada Health or Updox?
Omada Health starts at On request and Updox at On request.
Does Omada Health or Updox run on more platforms?
Omada Health runs on Web, Mobile. Updox runs on Web.
What is Omada Health best used for?
Omada Health is most often used for employer-sponsored diabetes prevention and weight health programmes, remote monitoring of hypertension and diabetes with connected devices, glp-1 support programmes alongside medication, musculoskeletal care delivered virtually. Of those, employer-sponsored diabetes prevention and weight health programmes and remote monitoring of hypertension and diabetes with connected devices are not what Updox is typically brought in for.
What can Omada Health do that Updox cannot?
Omada Health covers Chronic Disease Management, Behavioral Health, Coaching, Mobile App.

Answered from the vendors’ own pages

Omada Health: How much does Omada Health cost?

Omada Health programs are offered at no cost to members when covered by an employer or health plan. Direct-pay pricing for uninsured individuals is not disclosed on the website.

Source
Updox: How much does Updox cost?

Updox pricing is not published on the pricing page. The vendor offers customizable packages and directs inquiries to schedule a demo or contact the sales team for personalized pricing based on practice size and tool requirements.

Source
Omada Health: Is Omada Health free?

Omada's Prevention, Diabetes, and Hypertension programs are free when covered by your employer or health plan. The Joint and Muscle Health program is subject to deductibles, copays, and co-insurance as determined under your health plan.

Source
Updox: What is Updox's pricing model?

Updox uses a usage-based pricing model with customizable packages. Costs are tailored based on the tools selected (fax pages, telehealth sessions, patient reminders, text messages, broadcast messages) and can scale with practice benchmark data.

Source
Omada Health: Do I need to pay for the Omada welcome kit with smart devices?

The welcome kit containing smart devices is offered at no cost to covered members. Continuous glucose monitors for diabetes program participants are also provided at no additional charge, though Medicare and Medicaid are excluded.

Source
Updox: What limits are included in Updox's Standard tier?

Updox Standard tier includes up to 1,000 fax pages, 75 telehealth sessions, reminders for 500 appointments, 500 text messages, and 500 broadcast messages monthly, with higher limits available in Enterprise tier.

Source
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