Citizenvs
CivicPlus
CivicPlus: Civic Engagement Technology
Citizen
Real-time Safety Alerts
As of 30 August 2026, Citizen is free to use. Citizen is a real-time safety app that alerts users to crimes and emergencies happening nearby. Softwr lists it under Government. Citizen is launched in 2016, available on iOS, Android.
Overview
What Citizen does
Citizen is a real-time safety app that alerts users to crimes and emergencies happening nearby. The platform monitors 911 communications and notifies users of incidents in their area, enabling community awareness and providing tools for personal safety.
What people use it for
- Citizen Services
- Records Management
- Public Safety
- Civic Engagement
Related searches
The honest half
Where it falls short
Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Citizen.
- No premium or paid features mentioned
- App is completely free with no monetization model disclosed
- No in-app purchases or premium tier mentioned
- Subscription or paid features may exist but not disclosed
Cross-shopped
What people choose instead of Citizen
Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.
- CitizenvsAccela
Accela: Civic Solutions for Modern Government
- CitizenvsGranicus
Granicus: Digital Government Experiences Platform
- CitizenvsDocuWare
DocuWare: Document Management and Workflow Automation
Pricing
What Citizen costs
Taken from the vendor's own pricing page. Prices move, so check before you buy.
Basic
Free
- Real-time Alerts
- Incident Feed
- Safety Map
Capabilities
Features
Real-time Alerts
911 Monitoring
Live Video
Safety Map
Personal Safety
Emergency Services
Integration with Emergency Services
Social Media
Integration with Social Media
Location Services
Integration with Location Services
Ios support
Available on ios
Android support
Available on android
Answered, with sources
Questions people ask
Each answer names the page it came from, so you can check it rather than take our word for it.
How much does Citizen cost?
Citizen is available as a free app download for iOS and Android. The app includes core safety and alert features at no cost.
SourceAre there paid features or premium subscriptions in Citizen?
Citizen's website does not mention paid features, premium subscriptions, or in-app purchases. All advertised features appear to be included in the free app.
SourceBehind it
Who makes Citizen
- Company
- Citizen
- Based in
- New York, New York
Keep looking
Where to go from Citizen
- Citizen alternativesEvery product people weigh against it
- Citizen pricingPlans, floors and what the tiers exclude
- Citizen badgesWhich rules it meets, and the figure behind each
- All Government softwareThe full category
- Best Government softwareThe shortlist, and how it was cut
Best Government software for
Compare Citizen with
- Granicus
- Accela
- CivicPlus
- DocuWare
- ShotSpotter
- CentralSquare
- Mark43
- Ring Neighbors
- SafeCity
- Tyler Technologies
- Axon Records
- Polco
- PublicInput
- RecDesk
- ClearGov
- Tyler Brazos
- Axon Records
- Socrata
Other Government software
Parks and recreation management for municipalities with published annual pricing and no per-seat fee
From $3,835/yr12 researched notes
Softwr does not host reviews and shows no star rating for Citizen, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.
More on Citizen
Citizen alternatives
What people switch to, and what they give up
Citizen pricing
Every tier, and where the cost actually lands
Compare Citizen
Put it head to head with anything we hold
Citizen badge
Its rating, and an embed for your own site
Best Government software alternatives
GIS-centric public asset and work management, the product formerly sold as Cityworks
quote
Combined EAM and CMMS for utilities and municipalities with Esri GIS at the centre of the asset register
quote
Local government asset and work order software, the former Beehive Industries platform
quote
Public sector enterprise asset management, sold for years as Lucity
quoteParks and recreation management for municipalities with published annual pricing and no per-seat fee
Per year, all inclusive with unlimited users
Cloud ERP built only for small and mid-sized local governments and utility districts
quote
Recreation management for small parks departments, priced on your annual revenue with no contract
Per year by department annual revenue