Government · head to head
CentralSquare Asset Management vs Ring Neighbors

CentralSquare Asset Management
Government
Public sector enterprise asset management, sold for years as Lucity
- From
- On request
- Rated
- -
The short version
- Only Ring Neighbors has a free tier, so it costs nothing to try first.
- Each has a real cost: CentralSquare Asset Management the Lucity name is now only a suffix on a CentralSquare product, so long-standing customers should confirm which capabilities carry forward under the current release rather than assuming continuity from the Lucity they know.; Ring Neighbors neighbors by Ring is a free app only available in the US, per the vendor's own page (Internet Archive capture, 1 January 2023)
- They diverge on capability: CentralSquare Asset Management covers Esri ArcGIS integration, Ring Neighbors covers Video Request Portal.
- Prices and features above were last checked on 1 September 2026.
Where they differ
Only the attributes on which CentralSquare Asset Management and Ring Neighbors actually diverge.
| Attribute | CentralSquare Asset Management | Ring Neighbors |
|---|---|---|
| Starting price | On request | Free |
| Pricing model | quote | freemium |
| Free tier | No | Yes |
| Platforms | Web, iOS, Android, Cloud, On-premise | Web, Ios, Android |
| Founded | Unknown | 2013 |
Identical on both: user rating (Not yet rated), category (Government).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in CentralSquare Asset Management
- Esri ArcGIS integration
- Public works asset breadth
- Citizen request intake
- Condition assessment
- Inspections
- Suite integration
Only in Ring Neighbors
- Video Request Portal
- Community Alerts
- Geographic Requests
- Case Management
- Resident Opt-in
- Ring Devices
- CAD Systems
- Social Media
What people use each for
The jobs each tool is most often brought in to do.
CentralSquare Asset Management
- A city consolidating streets, water, parks and facilities maintenance into one asset register instead of four departmental spreadsheetsnot Ring Neighbors
- A county needing auditable stormwater and backflow inspection records for a regulatory programmenot Ring Neighbors
- A public works department wanting citizen-reported potholes and blocked drains to become work orders without manual re-keyingnot Ring Neighbors
- A municipality already running CentralSquare finance that wants asset and work costs to land in the general ledger without an integration projectnot Ring Neighbors
Ring Neighbors
- Citizen Servicesnot CentralSquare Asset Management
- Records Managementnot CentralSquare Asset Management
- Public Safetynot CentralSquare Asset Management
- Civic Engagementnot CentralSquare Asset Management
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
CentralSquare Asset Management
- The Lucity name is now only a suffix on a CentralSquare product, so long-standing customers should confirm which capabilities carry forward under the current release rather than assuming continuity from the Lucity they know.
- CentralSquare is private-equity owned and grew by acquisition, so asset management competes for development attention against public safety and finance products with larger revenue, and its roadmap is not independently controlled.
- Pricing is unpublished and quoted per municipality, and asset management is often presented alongside other suite modules, so a department must work to get a clean, unbundled number it can defend at council.
- Esri ArcGIS is effectively a prerequisite for the spatial capability that makes the product worth buying, and that licence is a separate cost the software quote will not include.
- It is North America focused, aligned to United States municipal practice, funding structures and regulatory programmes, which limits its fit for local authorities elsewhere.
Ring Neighbors
- Neighbors by Ring is a free app only available in the US, per the vendor's own page (Internet Archive capture, 1 January 2023)
Pricing, plan by plan
CentralSquare Asset Management
On request- CentralSquare Asset Management$undefined/year
- Subscription or on-premise licensing, quoted per municipality
- Priced on population, module selection and user counts
- Esri ArcGIS licensing purchased separately
Ring Neighbors
Free- Public Safety PortalFree
- Video Requests
- Community Alerts
- Case Management
Which should you pick?
Choose CentralSquare Asset Management if
- You need esri arcgis integration.
- You work on Web, iOS, Android, Cloud, On-premise.
- You also want public works asset breadth.
Choose Ring Neighbors if
- You need video request portal.
- You want to start without paying.
- You work on Web, Ios, Android.
- You also want community alerts.
Questions people ask
- Is CentralSquare Asset Management or Ring Neighbors better?
- Neither clearly leads. CentralSquare Asset Management starts at On request and Ring Neighbors at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, CentralSquare Asset Management or Ring Neighbors?
- Ring Neighbors has a free tier; the other does not. Paid plans start at On request for CentralSquare Asset Management and Free for Ring Neighbors.
- Does CentralSquare Asset Management or Ring Neighbors run on more platforms?
- CentralSquare Asset Management runs on Web, iOS, Android, Cloud, On-premise. Ring Neighbors runs on Web, Ios, Android.
- Can I use Ring Neighbors for free?
- Yes. Ring Neighbors has a free tier, so you can try it without paying. CentralSquare Asset Management starts at On request.
- What is CentralSquare Asset Management best used for?
- CentralSquare Asset Management is most often used for a city consolidating streets, water, parks and facilities maintenance into one asset register instead of four departmental spreadsheets, a county needing auditable stormwater and backflow inspection records for a regulatory programme, a public works department wanting citizen-reported potholes and blocked drains to become work orders without manual re-keying, a municipality already running centralsquare finance that wants asset and work costs to land in the general ledger without an integration project. Of those, a city consolidating streets, water, parks and facilities maintenance into one asset register instead of four departmental spreadsheets and a county needing auditable stormwater and backflow inspection records for a regulatory programme are not what Ring Neighbors is typically brought in for.
- What can CentralSquare Asset Management do that Ring Neighbors cannot?
- CentralSquare Asset Management covers Esri ArcGIS integration, Public works asset breadth, Citizen request intake, Condition assessment. Ring Neighbors covers Video Request Portal, Community Alerts, Geographic Requests, Case Management.
Answered from the vendors’ own pages
CentralSquare Asset Management: Can I still buy Lucity?
Not under that name alone. It is sold as CentralSquare Asset Management powered by Lucity, and quotes and contracts will use the CentralSquare name.
CentralSquare Asset Management: Do I need Esri?
In practice yes. The spatial asset handling that distinguishes the product depends on ArcGIS, licensed separately from Esri.
CentralSquare Asset Management: Is it cloud only?
No. Both hosted subscription and on-premise deployment are available, which matters for municipalities with data residency or network policy constraints.
CentralSquare Asset Management: Is pricing published?
No. It is quoted per municipality based on population, modules and users, usually through a public procurement process.
Related pages
More on CentralSquare Asset Management
More on Ring Neighbors
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- Ring Neighbors vs NEXGEN Asset Management
- Ring Neighbors vs CivicPlus Asset Management
- Ring Neighbors vs Euna Solutions
- Ring Neighbors vs MyRec.com
- Ring Neighbors vs NEOGOV
- Ring Neighbors vs SAP for Government
- Ring Neighbors vs OpenGov
- Ring Neighbors vs Tyler Technologies
- Ring Neighbors vs Laserfiche
- Ring Neighbors vs OnBase
- Ring Neighbors vs SeeClickFix
- Ring Neighbors vs ShotSpotter
- Ring Neighbors vs Springbrook Software
- Ring Neighbors vs Vigilant Solutions
- Ring Neighbors vs Tyler Brazos
- Ring Neighbors vs Accela
- Ring Neighbors vs CivicPlus
- Ring Neighbors vs Granicus
- Ring Neighbors vs DocuWare
- Ring Neighbors vs CentralSquare
- Ring Neighbors vs Axon Records
- Ring Neighbors vs IAPro
- Ring Neighbors vs Mark43
- Ring Neighbors vs SafeCity
- Ring Neighbors vs Citizen
- Ring Neighbors vs NextRequest
- Ring Neighbors vs American Legal Publishing
- Ring Neighbors vs ArchiveSocial

