Litifyvs
Filevine
Filevine: Purpose-built case management without a platform layer to administer
Litify
Legal case and matter management built natively on Salesforce
As of 31 August 2026, Litify's pricing is not published; the vendor quotes on request. Case management for high-volume plaintiff firms, insurance defence and corporate legal departments, built on Salesforce and sold as a single bundled subscription rather than as software you add to your own Salesforce contract. Softwr lists it under Legal. Litify is available on Web, iOS, Android.
Overview
What Litify does
Litify is legal matter and case management delivered as a native application on Salesforce. It covers intake and referrals, matter management, tasks and deadlines, document generation and reporting. It is strongest in plaintiff personal injury and mass tort work, and has genuine second and third markets in insurance defence and corporate legal departments managing matters and outside counsel spend. The Salesforce relationship is the fact buyers most often get wrong, in both directions. Litify is genuinely built on Salesforce, so the data model, permissions and reporting are Salesforce's, and the system is unusually configurable as a result. But its published services agreement makes Litify a Salesforce reseller: it defines Litify as the party contracting directly with Salesforce to resell the platform, and defines what the customer buys as a Combined Solution of the Salesforce services plus the Litify application. In other words a customer signs one subscription with Litify and the platform entitlement passes through it, rather than negotiating a separate Salesforce contract. What that does not remove is the administrative reality: the thing being administered is still Salesforce, so getting value out of it needs Salesforce skills that most firms do not have on staff. It is bought by mid-market and enterprise operations with high case volume, not by small firms; no entry tier is marketed. The trade-offs are that implementation is a configuration project measured in months, pricing is not published at all, and there is no public documentation, since the support site is behind a login.
What people use it for
- High volume plaintiff firms running mass tort matters with thousands of claimants
- Insurance defence operations needing matter management across many concurrent files
- Corporate legal departments needing matter intake and outside counsel spend reporting
- Multi-office practices needing referral tracking and consistent intake across locations
Related searches
The honest half
Where it falls short
Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Litify.
- Pricing is not published anywhere and there is no entry tier, so a firm cannot judge affordability without entering a sales process.
- The system being administered is Salesforce, so realising the configurability requires Salesforce administration skills most firms must hire or contract for.
- Implementation is a configuration project measured in months, so it is not a system a firm can adopt quickly during a busy period.
- That configurability means two Litify firms can run materially different systems, which makes external support and staff mobility harder.
- There is no public documentation; the support site is behind a customer login, so buyers cannot assess the product depth before committing.
Cross-shopped
What people choose instead of Litify
Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.
- LitifyvsClio
Clio: Lower cost and much faster to deploy for firms that do not need platform-level customisation
- LitifyvsMyCase
MyCase: Simpler practice management for smaller plaintiff firms that would not use most of Litify's configurability
Pricing
What Litify costs
Taken from the vendor's own pricing page. Prices move, so check before you buy.
Litify
On request
- Quoted per customer with no published rates
- Sold as a bundled subscription including the Salesforce platform entitlement
- Implementation and configuration quoted separately
Capabilities
Features
Native Salesforce application
Matters, intake and reporting built on Salesforce objects and permissions
Intake and referral management
Lead capture, conflict handling and referral tracking between firms
Matter management
Case records, tasks, deadlines and document generation
Reporting and dashboards
Salesforce reporting applied to caseload, marketing spend and outcomes
Mass tort handling
Bulk claimant management for high-volume litigation
Answered, with sources
Questions people ask
Each answer names the page it came from, so you can check it rather than take our word for it.
Do we sign a separate contract with Salesforce?
Not according to Litify's published services agreement, which defines Litify as a reseller of the Salesforce services and defines the purchase as a combined offering of the platform plus the Litify application. You buy one subscription from Litify. Confirm how the platform appears on your own order form before signing.
Is Litify for personal injury or corporate work?
Both, but differently. Plaintiff firms use it for high volume personal injury and mass tort, insurance defence firms for case volume, and corporate legal departments for matter intake and spend management rather than billing.
Is it suitable for a small firm?
No. It is sold to mid-market and enterprise operations and no entry tier is marketed. The implementation and administration requirements do not amortise at small headcounts.
Keep looking
Where to go from Litify
- Litify alternativesEvery product people weigh against it
- Litify pricingPlans, floors and what the tiers exclude
- Litify badgesWhich rules it meets, and the figure behind each
- All Legal softwareThe full category
- Best Legal softwareThe shortlist, and how it was cut
Best Legal software for
Compare Litify with
- Filevine
- Clio
- MyCase
- CASEpeer
- Docketwise
- LexisNexis
- Harvey
- DISCO
- Litera
- Secure Privacy
- Ironclad
- Relativity
- Logikcull
- Westlaw
- Cookiebot
- CASEpeer
- Docketwise
- Harvey
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Softwr does not host reviews and shows no star rating for Litify, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.
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Litify badge
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