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Legal · head to head

Litify vs Smokeball

Litify logo

Litify

Legal

Legal case and matter management built natively on Salesforce

From
On request
Rated
-
Full reviewWebsite
Smokeball logo

Smokeball

Legal

Practice management for small law firms with automatic time capture

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Litify pricing is not published anywhere and there is no entry tier, so a firm cannot judge affordability without entering a sales process.; Smokeball requires a Windows desktop component for automatic time capture, so it is not browser-only like its competitors
  • They diverge on capability: Litify covers Native Salesforce application, Smokeball covers Automatic time capture.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Litify and Smokeball actually diverge.

Attributes where Litify and Smokeball differ
AttributeLitifySmokeball
PlatformsWeb, iOS, AndroidWindows, Web, iOS, Android

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Legal).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Litify

  • Native Salesforce application
  • Intake and referral management
  • Reporting and dashboards
  • Mass tort handling

Only in Smokeball

  • Automatic time capture
  • Document automation
  • Billing and trust accounting

Both cover

  • Matter management

What people use each for

The jobs each tool is most often brought in to do.

Litify

  • High volume plaintiff firms running mass tort matters with thousands of claimantsnot Smokeball
  • Insurance defence operations needing matter management across many concurrent filesnot Smokeball
  • Corporate legal departments needing matter intake and outside counsel spend reportingnot Smokeball
  • Multi-office practices needing referral tracking and consistent intake across locationsnot Smokeball

Smokeball

  • Firms billing hourly that lose revenue to unrecorded timenot Litify
  • Small practices replacing paper matter files and spreadsheetsnot Litify
  • Firms needing court form automation for high-volume matter typesnot Litify

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Litify

  • Pricing is not published anywhere and there is no entry tier, so a firm cannot judge affordability without entering a sales process.
  • The system being administered is Salesforce, so realising the configurability requires Salesforce administration skills most firms must hire or contract for.
  • Implementation is a configuration project measured in months, so it is not a system a firm can adopt quickly during a busy period.
  • That configurability means two Litify firms can run materially different systems, which makes external support and staff mobility harder.
  • There is no public documentation; the support site is behind a customer login, so buyers cannot assess the product depth before committing.

Smokeball

  • Requires a Windows desktop component for automatic time capture, so it is not browser-only like its competitors
  • Quote-only pricing with no published rates
  • Aimed at small firms; larger practices with complex billing arrangements generally outgrow it

Pricing, plan by plan

Litify

On request
  • Litify$undefined/year
    • Quoted per customer with no published rates
    • Sold as a bundled subscription including the Salesforce platform entitlement
    • Implementation and configuration quoted separately

Smokeball

On request

No published plan breakdown. See the Smokeball review.

Which should you pick?

Choose Litify if

  • You need native salesforce application.
  • You work on Web, iOS, Android.
  • You also want intake and referral management.
Litify review

Choose Smokeball if

  • You need automatic time capture.
  • You work on Windows, Web, iOS, Android.
  • You also want document automation.
Smokeball review

Questions people ask

Is Litify or Smokeball better?
Neither clearly leads. Litify starts at On request and Smokeball at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Litify or Smokeball?
Litify starts at On request and Smokeball at On request.
Does Litify or Smokeball run on more platforms?
Litify runs on Web, iOS, Android. Smokeball runs on Windows, Web, iOS, Android.
What is Litify best used for?
Litify is most often used for high volume plaintiff firms running mass tort matters with thousands of claimants, insurance defence operations needing matter management across many concurrent files, corporate legal departments needing matter intake and outside counsel spend reporting, multi-office practices needing referral tracking and consistent intake across locations. Of those, high volume plaintiff firms running mass tort matters with thousands of claimants and insurance defence operations needing matter management across many concurrent files are not what Smokeball is typically brought in for.
What can Litify do that Smokeball cannot?
Litify covers Native Salesforce application, Intake and referral management, Reporting and dashboards, Mass tort handling. Smokeball covers Automatic time capture, Document automation, Billing and trust accounting. Both handle Matter management.

Answered from the vendors’ own pages

Litify: Do we sign a separate contract with Salesforce?

Not according to Litify's published services agreement, which defines Litify as a reseller of the Salesforce services and defines the purchase as a combined offering of the platform plus the Litify application. You buy one subscription from Litify. Confirm how the platform appears on your own order form before signing.

Smokeball: What does Smokeball cost?

Pricing is quoted per firm and not published.

Litify: Is Litify for personal injury or corporate work?

Both, but differently. Plaintiff firms use it for high volume personal injury and mass tort, insurance defence firms for case volume, and corporate legal departments for matter intake and spend management rather than billing.

Smokeball: How does automatic time capture work?

A desktop application observes work on matters and turns activity into billable entries, rather than depending on someone remembering to start a timer.

Litify: Is it suitable for a small firm?

No. It is sold to mid-market and enterprise operations and no entry tier is marketed. The implementation and administration requirements do not amortise at small headcounts.

Smokeball: Does it run on Mac?

The automatic time capture component is Windows-based, which is the main platform constraint.

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